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Xkeban Tulum

3.0 star property
3-star spa hotel near Playa Paraiso

Choose dates to view prices

Xkeban Tulum

Photo gallery for Xkeban Tulum

Reception
Rooftop terrace
Front of property
Design Studio | Hypo-allergenic bedding, minibar, individually decorated, soundproofing
Design Studio Suite | Living area

Overview of Xkeban Tulum

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationTulum Beach12 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive
  • Popular LocationPlaya Paraiso20 min drive

Room options

View all photos for Signature Double Room

Signature Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Signature Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room

Design Room | Hypo-allergenic bedding, minibar, individually decorated, soundproofing

Design Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio

Design Studio | Hypo-allergenic bedding, minibar, individually decorated, soundproofing

Design Studio

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Studio Suite

Design Studio Suite | Hypo-allergenic bedding, minibar, individually decorated, soundproofing

Design Studio Suite

  • 602 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room | Hypo-allergenic bedding, minibar, individually decorated, soundproofing

Design Double Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
4.3 out of 5, Excellent, (509)
The price is $110
per night
$136 total
includes taxes & fees
May 16 - May 17
The Waves Tulum

About the neighborhood

Tulum

La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 12 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 10 min walk
  • El Camello Jr - 3 min drive
  • Italdo Pasteleria - 13 min walk
  • Los Aguachiles - 3 min drive
  • Cafeteria Hunab Ku - 3 min drive

About this property

Xkeban Tulum

3-star spa hotel near Playa Paraiso
Xkeban Tulum offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Xkeban Tulum. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 19 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Xkeban Tulum offers 19 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Xkeban Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xkeban Tulum

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

XKEBAN
Xkeban Tulum Hotel
Xkeban Tulum Tulum
Xkeban Tulum Hotel Tulum

Frequently asked questions

How close is Xkeban Tulum to the airport?

Xkeban Tulum is 24.5 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Xkeban Tulum?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Xkeban Tulum on May 12, 2024 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Xkeban Tulum have an airport shuttle?

Airport shuttle services are not available at Xkeban Tulum.

How close is Xkeban Tulum to the beach?

This hotel is 3.6 mi (12-min drive) from Tulum Beach and 4.8 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Xkeban Tulum offer free breakfast?

Free breakfast isn’t provided at Xkeban Tulum, but continental breakfast is offered for a fee of USD 12 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Xkeban Tulum?

No, there is no casino at this hotel.

What time is check-in at Xkeban Tulum?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Xkeban Tulum?

This hotel offers free self parking.

Does Xkeban Tulum have a pool?

Xkeban Tulum features 2 outdoor pools.

Does Xkeban Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Xkeban Tulum have a spa?

Pamper yourself with a day at Xkeban Spa, where you can enjoy massages, aromatherapy, and facials.

How close is Xkeban Tulum to downtown Tulum?

Xkeban Tulum is 1.4 mi away from Tulum.

Xkeban Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 7 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Mario, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
Stayed 3 nights in Jan 2024

4/10 Poor

lidia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
To loud on weekends could not sleep
Stayed 2 nights in Nov 2023

10/10 Excellent

Jenae Armani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.

10/10 Excellent

Demarie

Stayed 3 nights in Aug 2023

4/10 Poor

Oswaldo

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023

10/10 Excellent

Yuriy

Stayed 1 night in Apr 2023

10/10 Excellent

kyle

Stayed 2 nights in Apr 2023

4/10 Poor

Kelly, Conroe

Traveled with partner
Disliked: Amenities, property conditions & facilities
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
Stayed 8 nights in Feb 2023

10/10 Excellent

Esmeralda, Horizon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
Stayed 4 nights in Jan 2023