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Maya Tulum by G Hotels

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Maya Tulum by G Hotels

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes
Aerial view
Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes
Couples treatment rooms, body treatments, aromatherapy

Overview of Maya Tulum by G Hotels

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Popular LocationTulum Beach2 min walk
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins12 min drive
  • AirportTulum, Quintana Roo (TUY)19 min drive

Room options

View all photos for Ocean View King

Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View King

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Oceanfront Two Double Beds

  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed Minipool

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View Two Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View Two Double Beds

  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout drapes

Suite King Oceanfront Minipool Jacuzzi

  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King Bed Minipool

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout drapes

Mayan Villa House

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Jungle View Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (675)
The price is $160
per night
$197 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Tulum National Park. Also, Sian Ka'an Biosphere Reserve is within 3 miles (5 km) and Playa Ruinas is within 6 miles (10 km).

What's nearby

  • Tulum Beach - 2 min walk
  • Tulum National Park - 3 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Ruinas - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • Chambao - 16 min walk
  • Kin Toh - 15 min walk
  • Mateos - 11 min walk
  • Taboo Beach Club - 17 min walk
  • Mamazzita - 18 min walk

About this property

Maya Tulum by G Hotels

3.5-star beachfront hotel near Tulum Beach
Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 floor
  • 51 guestrooms or units
  • 51 buildings
  • Built in 1986
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

How close is Maya Tulum by G Hotels to the airport?

Maya Tulum by G Hotels is 27.9 mi (54-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Maya Tulum by G Hotels?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on May 5, 2024 start from $206.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Maya Tulum by G Hotels have an airport shuttle?

Airport shuttle services are not available at Maya Tulum by G Hotels.

How close is Maya Tulum by G Hotels to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Maya Tulum by G Hotels offer free breakfast?

Free breakfast isn’t offered at Maya Tulum by G Hotels, but cooked-to-order breakfast is offered for a fee of between USD 20 and 40 for adults, USD 20 and 40 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Maya Tulum by G Hotels?

No, there is no casino at this hotel.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Maya Tulum by G Hotels?

This hotel offers free self parking.

Does Maya Tulum by G Hotels have a pool?

Maya Tulum by G Hotels features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Maya Tulum by G Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Maya Tulum by G Hotels have a spa?

Pamper yourself with a day at Maya Tulum Spa, where you can enjoy body wraps, deep-tissue massages, and body scrubs.

How close is Maya Tulum by G Hotels to downtown Tulum?

Maya Tulum by G Hotels is 3.1 mi away from Tulum.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 232 reviews" "
Rating 8 - Good. 51 out of 232 reviews" "
Rating 6 - Okay. 23 out of 232 reviews" "
Rating 4 - Poor. 18 out of 232 reviews" "
Rating 2 - Terrible. 31 out of 232 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are different than the photos they have shown
Stayed 1 night in Jan 2024

4/10 Poor

Yanhari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk!!
The Front desk was amazingly kind and helpful!! We've stayed many times and will be back. Yes, sometimes the seaweed accumulates and smells, but the property does their best to remove. See you again!
Stayed 2 nights in Jan 2024

6/10 Okay

Agnieszka

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Kimberly

Stayed 1 night in Jan 2024

4/10 Poor

Justin

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM- DONT WASTE TIME / $$
This place is a facade of a luxury hotel. Massive waste of money. You arrive and are initially impressed, but the staff couldn't possibly care less. The beds are uncomfortable, the hot tubs are cold, the beers are warm. We arrived at the bar for dinner and some drinks and the staff all stood up and walked out, took us begging for them to bring us a couple cocktails and a burger. Room service doesn't exist, they'll take your order then never show up. I decided to stay in Tulum an extra night- got a room at the teetotum for 1/4 the cost and the service and comfort were far superior.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Over priced for what it is….
The staff is friendly, but they are severely understaffed, and many of them require additional training, particularly the waiters at their restaurants. Our stay had some issues, such as the non-functional "mini pool." While they offered to switch our room the next day, the replacement was smaller and not as nice. Additionally, the immediate decision was required, potentially disadvantaging another couple. The claim of being "eco-friendly" seemed undermined by inefficient AC and the necessity to use bottled water due to saltwater concerns. The unaddressed issue of a boiler with a rotten egg smell for hot water was a notable oversight. (This I forgot to mention to them) Despite being advertised as a tranquil place with yoga, loud music from the beach club next door contradicted this, although it didn't personally bother me.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Davide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Mishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023