Hotels in St. Thomas and St. John, U.S. Virgin Islands

I was kind of skeptical about this place because of the mixed reviews on it but I'm soo very happy I didn't pay them any attention. I'll go by category: Room: -The room was very clean and neat. -Everything in the room worked and was in its proper place (tv, hairdryer, AC, fan etc.) -The room was cleaned daily around 4pm, housekeeping was very friendly and helpful. -Decor was up to date and not overly colorful. I hate hotels that looks like a rainbow threw up on it. Lots of creams and greens very relaxing.  -Bathroom was spacious and had a shower/tub combo, it was big enough for me and my husband to fit in together and he is over 6 foot 3inches soo yea. -Balcony was clean and had 2 chairs and a table to sit and enjoy the view -We stayed in room 735, completely unobstructed view of the ocean, beautiful sunrise and sunsets. Stunning! Food/Drinks: If you opt in for the all inclusive you will not be sorry. There are 3 different places you can eat right now, being that its the off season, and they have great food at each. Breakfast: There's usually a huge breakfast buffet in the morning. Everything you could imagine or want to eat will be down there. Lunch: You can eat at the Mangrove restaurant down by the pool. Their menu tends to stay the same but if your staying for a week like we did you can try something new everyday and be ok. Food was great! Fresh and portions are quite large too. Dinner: Enjoy a romantic sit down dinner downstairs. candles were lit on the tables music playing in the background. and their menu changes every night. They also have a celebrity chef there too! He's from the 6th season of "top chef," very friendly guy. There is a package you can buy to have a romantic dinner on the beach too! Very very nice... Beach: Let me just say one thing before i start on the beach. GET BUG REPELLENT! This time of year there are bugs called "cant-see-ums" they are basically sand fleas. I got over 50 bites all over my legs, arms and back just from being on the beach. Hotel staff was kind enough to warn us along with a few other guests at the resort so I'm doing the same with everyone who reads this. This isn't a problem exclusive to the resort or anything its just the beaches down there period. No matter which one you go to... The private beach there was great, quiet and relaxing. Only con i would say is that the beach is very rocky. If you want to enjoy it, wear some beach shoes otherwise its very difficult to walk around in the water.  Pool/Rec Areas: The pools were very clean and cool. Not freezing and they didn't reek of chlorine which was nice. There are iguana's everywhere...so you will see alot of them down by the pool and swim up bar area. The swim up bar is great! Nelly makes the best drinks!! Ross and Felix are sweethearts too and love to talk to you about the local spots to visit! They made us feel very welcome! Staff: I'd like to thank all the staff at Sugar bay for making our stay one we will never forget. Very kind and went out of there way whenever possible...Mrs. Webster at the mangrove restaurant, Ross, Felix, Evvone, Coral, Aaliyah,Nelly, Stephanie...wonderful wonderful people! I'd recommend this resort to anyone who wants to have a great time on a budget. The resort has a movie theater, and activities daily you can enjoy. You'll have a ball here!! Go go go what are you waiting for!!

This wasn't exactly the experience I was hoping for... We were given a room on the outer part of the hotel... (There's rooms inside and out) The room was nice but it was out in the middle of the wildlife so it was loud at night, it smelled funny, and it was a hike back to the lobby and a hike back to the parking area. The parking area is horrible and it's hard to even get parking not to mention the 3 flights of stairs we had to take to get there... I think I even lost weight on this vacation. On a positive note the inside of the hotel is wonderful and the pool overlooks the beautiful ocean. Everything in the VI was ridiculously expensive and even more so expensive and the people on this island are rude and have no customer service. A cheeseburger and fries was $20 and it wasn't even good. My personal opinion is vacations in any part of Mexico are a lot more affordable and enjoyable!!

My husband and I plan a get-a -way each year for our anniversary. We chose Caneel Bay Resort because it was steps away from the ocean waters. We like no phones, internet, or out side world. Or room had a fantastic view with warm breezes blowing through our room, with the sound of the ocean waves. We stayed in Hawks Nest which is breezier than the otherbeaches at Caneel Bay. It had excellent snorkeling. We always found sea turtles to swim with, sting rays, starfish, and many fish! The food was extremely expensive! A fish and chips dinner at the beachside bar and grill was $65.00, without drinks or dessert.! Service was horrible. There was none. We left no tip, because we had no known waiter that greeted us, took our order, or even removed a menu from our table after we gave our own order. The Sugar Mill Restaurant was good service and food was exceptional. Again dinner on the average with no drinks or dessert will run you between $85.00-$120.00. Brunch that was offered each morning was out of this world, with everything you could imagine. Service was good with friendly staff. We rented a four wheel drive vehicle for the week. Glad that we did because probably would of been bored the 9 days we spent on St.John. We drove around the whole island multiple times{19 sq. Miles} and discovered our own fun at beaches and nature. Snorkeled every place we stopped. Loved the wild life. Donkeys, goats, chickens, deer, mongoose. We like Coral Bay side of the island better than Cruz Bay. It was more laid back and had fun beach bar and grill places to eat. Mostly we would get cleaned up after a day in the sun and find our own place to eat, and pick up souveniers. St Thomas is like the city, St. John is like the country is you were to compare the two. We did stay 2 times at Morning Star at Frenchmans Reef and liked that alot on St. THomas. THis was different, but really liked it, but in different ways. If you like peace,quiet, wildlife,beautiful views, snorkeling, you will like Caneel Bay Resort.

The Windward passage hotel in the USVI was for the most part adequate. There was a whole lot of construction going on. The rooms needed some serious upgrading. The staff there was very friendly, however, and promptly fixed anything we requested. I liked the downtown location. We walked to all the shops. I think in a couple of years when the construction is complete and they work out all the kinks, it will be a fabulous place to stay. The USVI is an awesome place.

Hotel has a nice beach and is very close to the airport.  You can hear the planes taking off and landing.  The hotel could use a few updates.  We had a small water leak in the bathroom that obviously (based on the stain size) had been there a while.  Also, the patio door was very difficult to open and close.  The food in the restaurant was good. 

This is my 2nd time staying at the resort. This time however, I was on the other side. It started off badly as my room was facing a huge tree. Called the front desk and they immediately changed my room. I ended up with a view of the water and the streets of St. Thomas. Great time!

My husband and I had a great time at Bolongo! The staff was fantastic, food was great, and there was plenty of things to entertain us throughout our stay. We choose the all inclusive option which was a great deal- we definitely got our money's worth! A la carte dining was delicious at lobster grill and iggy's was a great lunch choice. Our one-year-old son especially liked the lobster bisque at the lobster grill. We also had a great time paddle boarding and trying all the other water sports that were included. The only thing you need to remember before heading down is some water proof shoes for the very rocky water. It's still beautiful but can be quite painful. Overall- this trip was just what we wanted- relaxing, beautiful, delicious, and very laid back! Thank you bolongo bay!

Perfect hotel near the airport.  Super nice folks.  Very clean and comfy room and 5 minute walk to the airport check-in counter.