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Marriott Springfield Downtown

3.5 star property
Hotel near MGM Springfield in Springfield

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Indoor pool
Exterior
In-room safe, desk, blackout drapes, free cribs/infant beds
Meeting facility
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Map
2 Boland Way, Springfield, MA, 01115
  • Popular LocationMassMutual Center5 min walk
  • Popular LocationMGM Springfield8 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
MGM Springfield
Pool
Pet friendly
Parking included
Restaurant
4.4 out of 5, Excellent, (1004)
The price is $204
per night
$251 total
includes taxes & fees
May 16 - May 17
MGM Springfield

About the neighborhood

Springfield

Metro Center stay.Within a 15-minute walk of this Metro Center hotel, you'll find MGM Springfield and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Forest Park are also within 3 miles (5 km).

What's nearby

  • MassMutual Center - 5 min walk
  • MGM Springfield - 8 min walk
  • Naismith Memorial Basketball Hall of Fame - 14 min walk
  • Springfield Armory - 2 min drive
  • Big E - 4 min drive

Getting around

  • Springfield Union Station - 9 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • White Lion Brewing Company - 3 min walk
  • Hot Table - 2 min walk
  • Student Prince Cafe - 5 min walk
  • Nadim's Downtown Mediterranean Grill - 3 min walk
  • Theodore's - 5 min walk

About this property

Marriott Springfield Downtown

Hotel near MGM Springfield in Springfield
Marriott Springfield Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 13 meeting rooms. The business-friendly Marriott Springfield Downtown also features dry cleaning/laundry services, shopping on site, and an ATM. For a fee, parking is available.

This Springfield hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • Meeting rooms
  • Built in 1971
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day (in/out privileges)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005772810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Frequently asked questions

How close is Marriott Springfield Downtown to the airport?

Marriott Springfield Downtown is 14.3 mi (18-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Marriott Springfield Downtown?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Marriott Springfield Downtown on May 27, 2024 start from $152.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marriott Springfield Downtown have an airport shuttle?

Airport shuttle services are not available at Marriott Springfield Downtown.

How close is Marriott Springfield Downtown to the beach?

This hotel is 10.6 mi (14-min drive) from Haviland Pond Beach and 12.4 mi (20-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Marriott Springfield Downtown offer free breakfast?

Marriott Springfield Downtown does not offer free breakfast.

Is there a casino at Marriott Springfield Downtown?

No, there is no casino at this hotel, but MGM Springfield (8-min walk) is nearby.

What time is check-in at Marriott Springfield Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Marriott Springfield Downtown?

Free parking is not available at this hotel. Self parking is available for USD 20 per day.

Does Marriott Springfield Downtown have a pool?

Marriott Springfield Downtown features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Marriott Springfield Downtown have a restaurant?

Marriott Springfield Downtown is home to Bridge22 Restaurant & Bar, which features American cuisine.

Does Marriott Springfield Downtown have a spa?

There are no spa services available at this hotel.

How close is Marriott Springfield Downtown to downtown Springfield?

Marriott Springfield Downtown is 0.2 mi away from Springfield.

Marriott Springfield Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 820 reviews" "
Rating 8 - Good. 265 out of 820 reviews" "
Rating 6 - Okay. 137 out of 820 reviews" "
Rating 4 - Poor. 66 out of 820 reviews" "
Rating 2 - Terrible. 56 out of 820 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Springfield
I had a very enjoyable stay. The staff was super friendly, and the hotel was clean and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Joenny, north haven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant takes a very very long time to make the food once ordered. Waited 1hr from the time I sat until the food came out. Ended up having to take the food to go instead so it would be a bit faster
Stayed 1 night in Jan 2024

6/10 Okay

Sue

Traveled with partner
Disliked: Staff & service, amenities
It's proximity to Mass Mutual Center and MGM Grand was great. There's not enough staff at this Marriott. There was no hair dryer in the room and it took 1/2 hour to get it to me. Room Service took so long we had to leave and met the server in the hallway with the food. Toilet paper holder was broken, M&Ms on floor near the bed, empty Kleenex box, and when housekeeping came in our second morning, the top sheet was crumpled at the foot of the bed and I had to re-make it. Even the front desk could not get through to housekeeping for us - they weren't picking up the phone due to lack of staff.
Stayed 3 nights in Jan 2024

8/10 Good

Char

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

2/10 Terrible

Yessika

Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ANGELA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exemplary Service Beyond Expectations
I recently had the pleasure of staying at the Marriott, and I am compelled to share my experience due to the exceptional service I received. From the moment I stepped into the hotel to the day of my departure, every aspect of my stay was characterized by professionalism, attentiveness, and a genuine commitment to guest satisfaction. The accommodation of my specific needs was particularly noteworthy. At my arrival, I had communicated certain requirements, and the Marriott not only acknowledged them but went above and beyond to ensure they were met. The attention to detail was evident in every aspect of my stay. The staff at the Marriott deserve special recognition for their outstanding service. Every member of the team, from the front desk to housekeeping, was warm, welcoming, and eager to assist. They not only addressed my requests promptly but also took the initiative to anticipate and fulfill needs I hadn't even articulated. This level of proactive service truly sets the Marriott apart. The accommodations themselves were impeccable. The room was not only well-appointed and tastefully decorated but also maintained with meticulous care. The comfort of the bed and the cleanliness of the entire space added immensely to the overall quality of my stay. The Marriott's commitment to creating a memorable experience was further evident in their amenities. The hotel's facilities were top-notch, and the attention to guest well-being was apparent in every detail.
Stayed 1 night in Dec 2023