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4.5 out of 5

"Excellent staff, accommodations and services. Very cozy hotel for cold nights. Five star hotel " More

By a verified traveler on Sat 02 Mar 2024

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Hotel Description

Family-friendly stay near New England Aquarium

Heart of Boston

Within a 15-minute walk of this Back Bay hotel, you'll find Copley Square and Northeastern University. Also, Hynes Convention Center is within half a mile (1 km) and Fenway Park is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Limo/town car service, a snack bar/deli, and a lobby fireplace are also on offer.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$215* Per night/room Mar 24 - Mar 25

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lenox Hotel Boston ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lenox Hotel Boston

Everyone (5) Couples (1) Family (3)
5 out of 5
Excellent staff, accommodations and services. Very cozy hotel for cold nights. Five star hotel

Posted by on Mar 2, 2024

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5 out of 5
Loved our stay, staff in all areas friendly and attentive. Enjoyed all areas of the hotel. Food was great. Staff all helpful.

Posted by on Sep 27, 2023

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5 out of 5
This hotel is elegance from the moment you walk in. The staff in uniform, the chandeliers, the carpet, the wood tables. The room was large and spotlessly clean and super quiet! And the hotel is very close to the T.

Posted by , from FAIRFIELD on Jul 13, 2023

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1 out of 5

Posted by on Feb 19, 2023

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4 out of 5
The fireplace executive suites were fantastic. Old feel with Modern amenities. Fantastic location and friendly staff.

Posted by on Jan 1, 2023

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5 out of 5
Loved the Lenox! The staff were awesome and caring. Room was clean.

Posted by , from Las Vegas on May 10, 2022

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5 out of 5
The hotel was lovely. The staff incredibly nice and helpful and the food delicious.

Posted by on Mar 22, 2022

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5 out of 5

Posted by , from Fleming Island on Jan 1, 2022

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4 out of 5

Posted by on Sep 2, 2021

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5 out of 5
Great friendly staff and nice sized room! Great location and many restaurant options around!

Posted by on Jul 15, 2021

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About the The Lenox Hotel Boston

Location 61 Exeter Street, Boston, MA 02116

Property Features

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly The Lenox Hotel Boston. You'll have access to the health club at a partner property. For a fee, parking is available. This Boston hotel is smoke free.

  • 214 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Meeting rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1900
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (1.1 km / 0.7 mi)
  • Metro station: Copley Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

The Lenox Hotel Boston offers 214 accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Lenox Hotel Boston has 3 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015530350

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015530350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - C0015530350
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20–50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Extended parking fee: USD 70 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hotel Lenox
  • Boston Lenox
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  • Hotel Lenox
  • Hotel Lenox Boston
  • Lenox Boston
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  • Lenox Hotel Boston
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.