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4.1 out of 5

"Very convenient location - short walks to Fenway Park, the Museum of Fine Arts, and several T stations. Millenia who checked us in was especially nic ... " More

By a verified traveler on Fri 07 Jul 2023

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Hotel Description

Hotel near The Shops at Prudential Center in Boston

City center stay

With a stay at this Fenwayā€“Kenmore hotel, you'll be steps from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a computer station, and dry cleaning are also offered.

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$153* Per night/room Mar 31 - Apr 1

Room, 2 Double Beds, Allergy Friendly (Pure)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, River View (Pure, High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Allergy Friendly (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Boston Back Bay ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Boston Back Bay

Everyone (11) Couples (5) Family (8)
5 out of 5
Very convenient location - short walks to Fenway Park, the Museum of Fine Arts, and several T stations. Millenia who checked us in was especially nice, and Amin who stored our luggage was a big help. We parked at Riverside and took the T into town; the Hynes Convention Center stop was very close to the hotel. Lots of construction in the area (plus the cost of parking downtown) made me especially glad we didn't bring the car in. Our room was very comfortable and perfectly clean. Kudos to the hotel for using bulk containers of shampoo, bath gel, etc.

Posted by , from Canton on Jul 7, 2023

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Comment from Hotel Management

Jul 8, 2023 by Brian C.

Hello Rachel, we are glad to hear you enjoyed your stay with us, here at the Hilton Boston Back Bay, we appreciate the kind review, and we look forward to having you back here in the not-too-distant future.

5 out of 5
The rooms were nice and comfortable. There are many dining options that are in a walkable distance. The staff is friendly and helpful.

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 25, 2023 by Brian C.

Hello Tanya, we are glad to hear that you enjoyed your stay at our property, including our rooms and staff. We look forward to having you back here in the not-too-distant future during your next visit here.

5 out of 5

Posted by on Mar 19, 2023

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Comment from Hotel Management

Apr 8, 2023 by Brian C.

Hello David, we are glad to hear that you enjoyed your stay here at the Hilton Boston Back Bay, we look forward to your return!

5 out of 5

Posted by on Jan 3, 2023

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3 out of 5

Posted by on Oct 23, 2022

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5 out of 5
Very friendly and professional.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 19, 2022 by Doug Koenig - GM

Thank you for the excellent rating!

2 out of 5
$100 early check in charge?

Posted by on Feb 27, 2022

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Comment from Hotel Management

Mar 9, 2022 by Doug Koenig - GM

We do charge an early arrival fee, but you also have the option to request an early arrival and pay a lower fee in advance.

4 out of 5

Posted by on Dec 20, 2021

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Comment from Hotel Management

Apr 11, 2022 by Doug Koenig - General Manager

Thank you

5 out of 5

Posted by on Oct 15, 2021

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5 out of 5
Very clean, love the docor!

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by Patrick

Thank you Penny, cannot wait to have you join us again!

About the Hilton Boston Back Bay

Location 40 Dalton St, Boston, MA 02115

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 15 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee. This Boston hotel is smoke free.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Back Bay Station (1.2 km / 0.8 mi)
  • Metro station: Hynes Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Forty Dalton - Onsite bistro.

Lobby Bar - This bar serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0014930350

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0014930350
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 29.13 per accommodation, per night

The resort fee includes:

  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19ā€“32 for adults, and USD 19ā€“32 for children
  • Self parking fee: USD 59 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Back Bay Hilton
  • Hilton Boston Back Bay
  • Hilton Hotel Boston Back Bay
  • Boston Hilton
  • Hilton Boston Back Bay Hotel Boston
  • Hilton Hotel Boston
  • Hilton Boston Back Bay Hotel
  • Hilton Boston Back Bay Hotel
  • Hilton Boston Back Bay Boston
  • Hilton Boston Back Bay Hotel Boston

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.