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Caribe Hilton San Juan - San Juan Hotels
Rating: 4.0 Stars

Caribe Hilton San Juan

1 San Geronimo Street, San Juan - Map
 
 
"Crowded and Dirty but a Beautiful Location"
To be perfectly honest, I didn't think this hotel was that great. What really saved it is the stunning grounds, ocean and nature courtyard. The natural beauty of the area is the best thing about this resort. I booked a "Junior Suite," but it looked absolutely NOTHING like the photos online. What I got was actually the "1 Bedroom Suite Garden View." I feel a little cheated over that, as that room is actually cheaper and what they mean by "garden view," is actually "dirty roof" view. I was not at all impressed by the room. The bed was very comfortable and I liked that it had a mini fridge but the room needed a serious deep cleaning. There was dust on all of the surfaces, the area rug was stained and still had some debris that didn't get vacuumed up and the tile floors needed mopping. Under the bed didn't look like it had been vacuumed in a very long time. The bathroom had mold lining the grout and around the seal of the glass door. The shower glass had a cloudy, frosted look from the soap scum buildup. One day, the freshly changed bedding and towels smelled so bad that I had to ask housekeeping to change them again. I actually ended up on my hands and knees cleaning the room because it was so dirty. I think that decor was up to date but I don't think the staff is not given the time or instructions to thoroughly deep clean the rooms every so often. Other than the room, the resort is beautiful. The pool is very nice but severely overcrowded but unsupervised kids.
Traveller from North Carolina
Between sea and lagoonMore

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    About San Juan Green/Sustainable Hotels

    Big experiences with a tiny carbon footprint. That’s the mission of the green and sustainable hotels in San Juan. Created with the environment in mind, eco-friendly hotels have all the luxury you want without harming the natural beauty of San Juan. From sustainable energy to biodegradable materials, organic bedding, and more, these green hotels accommodate patrons comfortably and sustainably. Plus, Travelocity has all the deals on green hotels in San Juan, so you can stay in a hotel that doesn’t harm the environment—or your wallet.

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