8/10 Good
Marc
Traveled with partner
Feb 25, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Such a great option for families or couples looking to stay near Disney but also have plenty of space at an affordable price. This unit is large, with plenty of bedrooms and bathrooms. Great outdoor walking/running options, and easy walk over to the resort area that has heated pools and a workout facility. Close drive to lots of dining options, grocery shopping, etc. Private pool doesn't get too much sun. Daily trash pick-up is great! Very responsive communication from the operating company, Casiola - however, some of the reps over email aren't the kindest and most understanding (most are!).
A couple of constructive criticisms of the place:
- It's not noted on the listing that you have to pay $35 plus taxes per day to have the dip pool at the townhome heated (which you definitely need during the cooler months). We didn't get to use it because it was far too cold and we weren't willing to pay this unadvertised cost.
- The place is cleaned on a surface level (sweeping, mopping, vacuuming), but is in dire need of consistent DEEP cleaning. If you walk around with white socks, they'll be close to black by the end of the day. We didn't want to know what our feet would look like, so we always kept socks/shoes/sandals on. Reasons for dirtiness: Grout on tiles (floors and bathrooms) is supposed to be light gray and instead is black. Carpets haven't been shampooed/deep cleaned. Things like that.
- Beds/pillows are definitely on the firmer side in case that's important to sleepers.
Marc
Stayed 6 nights in Feb 2024