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3.5-star hotel with 1 outdoor pools, connected to the convention center
City center stay
You'll find Medical City McKinney and Pecan Grove Memorial Cemetery within 3 miles (5 km) of this hotel. Splitsville and Fairview Town Center are also within 3 miles (5 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.
Sheraton McKinney Hotel ratings based on 15 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sheraton McKinney Hotel
Everyone (7)Couples (3)Family (6)
2 out of 5
This Sheraton is lovely to look at......and that's about it. The rooms were noisy, the bathroom was noisy (no insulation). Took 2 calls to get a blanket (the one on the bed was very thin).
I can attribute the lack of cleanliness to a staff shortage (guessing here), but the room obviously had not been thoroughly dusted in a few weeks.
The towels were excellent and Steven at the front desk was very helpful.
Worst (to me) was the lack of signage leading in to and around the properly. Front entrance was not well marked, had to go out to a frontage road to get to the parking lot, even the lobby was not marked well.
I'll stay at a Hampton the next time.
Posted by FRANCIS, from LORAIN on Oct 31, 2022
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Comment from Hotel Management
Dec 5, 2022
by Kellea
Thank you for your review. We are sorry to hear that you had difficulty finding your way to the hotel and also around once here. We have done our best to increase exterior lighting, but will definitely take a look again. Thank you for sharing, we hope that you will give us another opportunity to have you as our guest.
5 out of 5
Everything was wonderful and the staff was so friendly!!
Posted by Brooklyn on Sep 6, 2022
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5 out of 5
Everything about this hotel was extraordinary. Maybe some fluffier pillows in bed but other than that it was a very pleasant experience
Posted by Doyle on Apr 25, 2022
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3 out of 5
Posted by Scott on Nov 27, 2021
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5 out of 5
Ou
Posted by ELDON, from ARLINGTON on Sep 26, 2021
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Comment from Hotel Management
Oct 30, 2021
by Ryan Holcomb
Thank you for choosing to stay with us. We hope to see you again when you're back in the area.
5 out of 5
Great Property...very clean, and staff has outstanding customer service
Posted by KMiller on Nov 26, 2019
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Comment from Hotel Management
Nov 26, 2019
by FD Manager
KMiller,
Thank you so much for the kind review. I am glad our staff took such great care of you. Happy Thanksgiving.
5 out of 5
Posted by a verified traveler on Nov 9, 2019
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Comment from Hotel Management
Nov 13, 2019
by FD Manager
Thank you, we are glad you enjoyed your stay with us!!
5 out of 5
Absolutely Superb!!!
The freeway noise was incomprehensible!
Posted by a verified traveler on Oct 21, 2019
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Comment from Hotel Management
Oct 23, 2019
by FD Manager
We are glad to everything was superb. Sorry about the highway noise, if you ever stay with us again request a room not facing the highway so you are affected but the noise.
5 out of 5
Overall it's beautiful. Spacious. Food was good. Staff nice and helpful. Only flaw was housekeeping didn't dusk the room. I could see the dust on the tables and chairs.
Posted by a verified traveler on Sep 2, 2019
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Comment from Hotel Management
Sep 3, 2019
by FD Manager
Thank you for letting us know how your stay was. We are glad everything went well. We will get the dust comment passed along to our housekeeping manager as well.
5 out of 5
Beautiful, Clean, and friendly service staff. We liked sitting outside in the evening and the bar was right there and a restroom was nearby. We sat out to 1AM visiting with family and they kept the lights on for us.
Posted by a verified traveler on Aug 26, 2019
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Comment from Hotel Management
Sep 3, 2019
by FD Manager
Glad to hear you guys enjoyed the stay and the family time. Thanks for taking the time to let us know about your stay.
The following facilities are closed seasonally each year. They will be closed from October 20 to May 28:
Swimming pool
Property Features
Sheraton McKinney Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 7632 square feet (709 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Sheraton McKinney Hotel. A free area shuttle within 5 mi is available. Free self parking is available. This 3.5-star McKinney hotel is smoke free.
187 guestrooms or units
4 levels
7632 sq ft of conference space
709 sq m of conference space
Built in 2015
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Free area shuttle
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
Parking: Free self parking, extended parking, and RV/bus/truck parking
Room Amenities
Sheraton McKinney Hotel offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room dining (limited hours)
LCD television
Premium channels
Coffee maker
Hypo-allergenic bedding
Down blanket
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
Sweetwater Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets: USD 75.00 per accommodation, per stay
Only dogs are allowed
Weight limit: 50 lbs per pet
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are in place
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50.00
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 15 per person
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sheraton McKinney Hotel
Sheraton McKinney
Sheraton McKinney Hotel Hotel
Sheraton McKinney Hotel McKinney
Sheraton McKinney Hotel Hotel McKinney
You should know
The seasonal pool will open May 29 and close September 30.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Sheraton McKinney Hotel is 32.7 mi (38-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.
Airport shuttle services are not available at Sheraton McKinney Hotel.
Free breakfast isn't provided at Sheraton McKinney Hotel, but full breakfast is offered for a fee of USD 15 per person. It's available every day from 6:30 AM to 11 AM.
No, there is no casino at this hotel.
Check-in start time: 3:00 PM; Check-in end time: anytime.
This hotel offers free self parking and extended parking.
Sheraton McKinney Hotel features an outdoor pool. The pool is closed seasonally each year from October 20 to May 28.
Yes, there is a restaurant on site.
There are no spa services available at this hotel.
Sheraton McKinney Hotel is 2.3 mi away from McKinney.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
