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"The property was very clean and staff very professional. The location was not so easy to find, signs can be more visible. " More

By a verified traveler on Sat 19 Aug 2023

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Hotel Description

3-star hotel near The Shops at Legacy

In entertainment district

Within a 15-minute walk of the hotel, you'll find Legacy West and The Shops at Legacy. Toyota Motor North America Headquarters and Children's Medical Center Plano are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool and a 24-hour gym. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.

aloft, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room May 24 - May 25

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft Plano ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Plano

Everyone (11) Family (2)
4 out of 5
The property was very clean and staff very professional. The location was not so easy to find, signs can be more visible.

Posted by on Aug 19, 2023

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Comment from Hotel Management

Aug 21, 2023 by Customer Service

Pedro, it's a pleasure to hear that you appreciated the cleanliness of Aloft Plano and the professionalism of our team members. We acknowledge your remarks about the visibility of our signage. Your feedback will be valuable in making future improvements for all our guests. We hope to welcome you back, ensuring an even more seamless experience next time.

4 out of 5
The stay was Great. Its a No for the breakfast

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 7, 2023 by Customer Service

Thank you for sharing your thoughts with us, Sandy.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know.

5 out of 5

Posted by on Dec 12, 2022

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5 out of 5
i would love it if the pool table could be repaired and new pool cues added. The pool cues don't have tips.

Posted by on Nov 21, 2022

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4 out of 5
What I didn’t like is that for the high price of the hotel of the hotel, there is no complementary breakfast even the coffee is charged.

Posted by on May 4, 2022

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Comment from Hotel Management

May 5, 2022 by Nestor Estrada - Guest Services Manager

Thank you for your honest review! We hope to see you next time you are in the Plano area!

5 out of 5
Good hotel! Clean, nice pool, and in a nice area.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 27, 2021 by Christine-Aloft Plano

Glad you enjoyed your stay!

1 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 14, 2021 by Aloft Plano Team

Thank you for your feedback

1 out of 5

Posted by on Feb 16, 2021

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Comment from Hotel Management

Mar 1, 2021 by Aloft Plano Team

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
I love the Aloft Plano. It’s the only place I will stay when in Dallas. Super clean and comfortable. Perfect in every way!

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 2, 2021 by Sylvia Ramirez

Thank you for staying with us. We really appreciate your feedback. Have a wonderful day!

4 out of 5
Aloft properties are unique to other hotels. The decor gives these hotels a playful, contemporary feeling. The staff here was excellent, very accomodating to my business needs.

Posted by on Jan 8, 2021

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Comment from Hotel Management

Jan 9, 2021 by aloft Team

Thank you for taking the time to complete a survey of our hotel. We are glad to hear you enjoyed your stay. We hope to see you again the next time your travels bring you to the area!

Property Features

Aloft Plano offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 525 square feet (47 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Aloft Plano. A free area shuttle within 5 miles is available. Free self parking is available. This 3-star Plano hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 5 levels
  • 525 sq ft of conference space
  • 47 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Aloft Plano offers 136 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

W xyz - This lobby lounge serves light fare only. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ice skating nearby
  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s area shuttle is available 6 AM-9 PM Monday-Friday

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–15.00 per person
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel Plano
  • Aloft Plano
  • Plano Aloft
  • Aloft Plano Hotel Plano
  • Aloft Plano Hotel
  • Aloft Plano Hotel
  • Aloft Plano Plano

You should know

  • The seasonal pool will open in March and close in November.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.