Hotels in Bloomington, MN

Stayed for a couple of nights and had a great time.  The room was nice and clean, comfortable beds and pillows, and the kids had a great time playing in both of the pools and the extra large hot tub.

The staff was friendly however the front desk staff people were a little confused, perhaps inexperienced. We were originally put in an incorrect room (which was quickly remedied) and when we checked out I was told I would receive the receipt by e-mail from Travelocity but that did not happen.

This is a beautiful hotel. Prime attractions are the water park and the Mall of America. Both were great. Our kids enjoyed the pool thoroughly. The hotel cafe/grill could use some help. Ordering off their menu and in person took forever. Serve yourself. Better off eating the buffet even if you don't like how it looks. The free internet didn't work with our Ipad only the smart phone, no matter how hard you tried to do the things they said to resolve the problem. Bad signal. Room to room hotel phones didn't work. I like the hotel, but they need to do some things to improve their service. The hotel is noisy if you have a room on the water park side, and it is located next to major highways.

Staff was friendly and courteous. Plenty of parking space. Has an indoor pool and whirlpool and small fitness room. Room was decorated nicely, very clean and inviting and furnishings were in good shape. Bathroom was pleasant, has lots of counter space, just one sink and not separate from shower or toilet. A/C and heat worked great. Rooms have 32" Flat screen tv with cable, alarm clock, coffee maker, blower dryer no microwave or refrigerator. Beds were comfortable enough with 4 smallish pillows per bed. Breakfast was very good and consisted of eggs, sausage, bagels, muffins, donuts, toast, cereal, oatmeal, homemade waffles, oj, milk, and coffee and the little cafe area were bigger than most hotels in this price range with lots of seating. Handy location for visiting Mall of America. Would definitely stay again here when in the area.

The staff at this hotel is super. I had to call a couple of times to get directions back to the hotel from a day's outing. (I was cheap and skipped the gps on the rental). The staff always gave clear directions. They were never impatient. A lot was going on at the hotel, but my room was very quiet.

Visiting the Mall of America this Hotel was great you could see the Macy's entrance from the front of the Hotel , Hotel did have a Shuttle Bus back and forth to Mall but this was a very Short Walking distance which I took advantage of- this is the 2nd time I have stayed at this Hotel - also this hotel has a IHOP Restaurant Connected to it just wonderful to have a Great Breakfast before I headed out in the Morning- Should point out Hotel does have a breakfast in the Lobby also.

We had to remind the hotel front desk repeatedly of items that should have been included in our room (per our request via Hilton Honors Members club), like razors, toothbrushes, and shaving cream. Upon arrival, some of the requested items were in the room, like extra towels, pillows and some were not. However, they did deliver the items graciously and we did keep them busy delivering items as we realized they were not already in the room. Also, to our dismay, the Hilton Hotel in Bloomington, MN does not include free breakfast, in-room Wi-Fi and use of a business center.

The staff helped us finding a resturant and the rooms were clean. Could have a better breakfast.