Hotels in Bloomington, MN

We had to remind the hotel front desk repeatedly of items that should have been included in our room (per our request via Hilton Honors Members club), like razors, toothbrushes, and shaving cream. Upon arrival, some of the requested items were in the room, like extra towels, pillows and some were not. However, they did deliver the items graciously and we did keep them busy delivering items as we realized they were not already in the room. Also, to our dismay, the Hilton Hotel in Bloomington, MN does not include free breakfast, in-room Wi-Fi and use of a business center.

Staff was friendly and courteous. Plenty of parking space. Has an indoor pool and whirlpool and small fitness room. Room was decorated nicely, very clean and inviting and furnishings were in good shape. Bathroom was pleasant, has lots of counter space, just one sink and not separate from shower or toilet. A/C and heat worked great. Rooms have 32" Flat screen tv with cable, alarm clock, coffee maker, blower dryer no microwave or refrigerator. Beds were comfortable enough with 4 smallish pillows per bed. Breakfast was very good and consisted of eggs, sausage, bagels, muffins, donuts, toast, cereal, oatmeal, homemade waffles, oj, milk, and coffee and the little cafe area were bigger than most hotels in this price range with lots of seating. Handy location for visiting Mall of America. Would definitely stay again here when in the area.

We stay here at least once a year for our girls outing. It is close to the Mall of America and has a shuttle, although we rarely use it. The rooms are great for all of us to gather together. We usually book two rooms with three in each room. We shop all day, then gather in one of the rooms to have snacks, wine, watch a movie and laugh together. The layout of the room is perfect, since it has a couch and some chairs in a separate area than the beds. The breakfast is a great bonus too~ we can all get work out, get dressed and eat at our own pace, then head out for our second shopping day.

The staff helped us finding a resturant and the rooms were clean. Could have a better breakfast.

The staff at this hotel is super. I had to call a couple of times to get directions back to the hotel from a day's outing. (I was cheap and skipped the gps on the rental). The staff always gave clear directions. They were never impatient. A lot was going on at the hotel, but my room was very quiet.

I knew upon leaving the hotel I had to write this boastful review. It was my turn to plan the vacation this year. I had been researching locations for a year and had very particular ideas of where and what I wanted. Thanks to Karen at the front desk at the Sheraton Bloomington, she made it possible. Every time we arrived at the hotel we found a good parking spot. The hotel is a easy drive to all the sites we wanted to see: various waterfalls, The Mall of America, the sculpture garden. The staff recommended at great buffet that had a nice place to take a walk after. The room, which was very clean over looked their big beautiful atrium. The bed was very comfortable with the fluffiest pillows I ever slept on. The food was very tasty and the wait staff knew the menu. The staff was always friendly and helpful. If ever visiting for business or pleasure we will definitely come back to this hotel.

I have to start by saying I am a big fan of Country Inn and Suites, have stayed at several, and will again. This hotel is not the newest kid on the block, but is clean and tidy. It is usually very quiet, but for a few days, there was a loud group in the hotel who were annoying to other guests in the breakfast bar and lobby. The beds are very comfortable, but in my room there were three pillows that were on the small side and not very comfortable to me or to my travelling companion. Those were minor inconveniences compared to the overall experience, though. The hotel is in a safe location, there are restaurants and shopping fairly close by, and it has a nice pool/hot tub area. Also, all of the staff we encountered were friendly and welcoming. It is a short drive to Mall of America or other shopping venues, but the hotel also has a shuttle service available, which we did not use because we had a rental car. Overall, it was a pleasant experience.

This is a beautiful hotel. Prime attractions are the water park and the Mall of America. Both were great. Our kids enjoyed the pool thoroughly. The hotel cafe/grill could use some help. Ordering off their menu and in person took forever. Serve yourself. Better off eating the buffet even if you don't like how it looks. The free internet didn't work with our Ipad only the smart phone, no matter how hard you tried to do the things they said to resolve the problem. Bad signal. Room to room hotel phones didn't work. I like the hotel, but they need to do some things to improve their service. The hotel is noisy if you have a room on the water park side, and it is located next to major highways.

I wanted a vacation spot that was not far and not too experience. I arrived to the hotel late due to my delay transportation, but I got a room quick. Sarah (at the desk) was very pleasant and informative. Although I didn't like the first floor room that was dead zone for the wifi, it was clean and comfy for two guests. Nice tv, cozy beds, and easy access.I Like the free breakfast and coffee. Great shuttle to Mall of America (which I took often). Nice little getaway. Definitely using this hotel when I come back again. Can't beat the price,the cleanliness, and the service. Great 3 days stay.

We did have an issue with the TV, however, maintenance was extremely quick to respond and quickly corrected the issue. I was very pleased not only with the quick response but also the high level of professionalism maintenance displayed.