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No words can describe this unbelievable property! Staff, grounds, resort, food, everything was superb.
Overall excellent property, cuisine, and staff. Very clean. The Italian restaurant is fantastic.
John at the front desk was great. Amazing stay. Valet was great too.
This place is fantastic! There was nothing that I didn't like. Check in was awesome, check out even better!
great location with a lot of options on site to take advantage of
Lovely. It’s clean and close by everything. The staff were friendly
Loved how large the rooms are and the view of the fireworks.
The service was very nice. Checking in and checking out was quick and easy. The hotel rooms do need some updates, some of the doors were broken and the bathroom ceiling had leak stains. However, when we requested someone to take a look the repairman was very nice and quickly responded. Would recommend ...
The townhouses looked nice some have 1 car garages, they are decorated nicely on the inside. Now what I was not happy with was there was no water, we arrived late maybe round 7pm and had plans of just putting our stuff away and heading to the theme park. We called the front desk which they said they ...
The aminities were great, staff was very friendly and the hotel was luxurious four a decent price
The staff and Facilities were very nice and quiet however parking was quite a nightmare. Also they charge 16 bucks a day
My family and I stayed for three nights while visiting the Disney theme parks.
Great stay, pool area is awesome, rooms are clean but could be a little better, overall would definitely recommend
The staff was efficent. Television was huge. Lights came on under bed when you got up. Amazing.
We had a great experience. The property was everything we expected and more in a vacation home.
helpful people. hot tub was not working and they came to fix right away. child unplugged the modem and wifi not working. they came at 930 pm right away to get up .
Pool area was very well maintained and it was completed enclosed which made you feel safe. Pond on property had alligator signs which made us very nervous since you had to walk around the pond to get anywhere in the complex. Dryer in unit did not work which was a big inconvenience with a swimming ...
VERY NICE, WOULD STAY AGAIN VERY GOOD LOCATION AND MANY PLACES TO CHOOSE FROM TO EAT.
Everything was great bed was soft and pool was awesome, room were clean, building under Construction but still beautiful
When we arrived, none of the keys worked that we were given. The girls wanted to swim, so someone had to stay back in the room in order to let the rest of the group in. Turns out the lock was bad. Our reservation was to sleep 8, but the couch bed mattress was so thin and worn that no one could sleep ...
Everything was clean, the staff was also nice and helpful.
I went to the front desk twice and had to knock on the door behind the desk to get anyone to help me. It was approximately 6:35 am. Room floors looked like they weren’t vacuumed. But it was roomy with the bunk suite.
Very family friendly. Clean rooms and grounds. The pools and water park was awesome. They were very clean and great temperature. The studio room was great. I loved how they have pots and pans ready for you to use. The washer and dryer in the room was a major plus! The staff and security were great! ...
Situated in Clermont, this vacation home is close to Lake Davenport. Area attractions also include Disney's Animal Kingdom® Theme Park and Walt Disney World®.
This place is a hidden gem! It's in a good location, so much around to do, but what for if you even have so much within the complex to stay and do and relax. My family loved it and wants to make this a regular place to come back to.
The unit size was perfect however it needed a deep cleaning and updating. They need to make sure everything is in working order. The ceiling fan in living room did not work.
Like the kids pool and playground. The rooms were clean but not the floors. The beds could have been more comfortable but overall it was nice.
Everything on this resort was fine They have a waterpark for kids it will cost but waterpark doesn’t? The villa was clean the area is nice close to everything I enjoyed my short stay and will be back
The hotel was across the street from Disney Springs which was awesome for walking over to dinner or entertainment. The hotel restaurant was also nice. The room had issues though with doors that didn’t close to the bathroom and also door didn’t deadbolt to the outside.
Big issue with parking 15 dollars every 12 hours and it’s outside and also the city of Orlando has tolls everywhere incredible the amount of tolls they have ridiculous
Awesome staff and place to stay. I recommend and will definitely stay here again, and again.
A marvelous stay! My friend and I stayed for 5 nights. First of all, the room was perfect. Very comfortable, plenty of space, and excellent lighting in the bathroom around the mirror. Second, was the pool area. Everyday music is played around the property. Always a nice variety of artists and it ...
Near to the theme parks. Spacious rooms and wonderful atmosphere. Nice breakfast. We have a free shuttle to Universal studios but return shuttle was too late at 9:30pm. It will be good if they have at least 2-3 shuttles starting from 7PM.
Wonderful hotel and the staff at the check in were excellent.
The Friendly and Professional service is the best in town. The Cleanliness and the Family atmosphere is Exceptional
Maid do not leave soap. We had to ask for another bar. Tops of the doors were dusty. Otherwise we enjoyed everything about our stay
Excellent location, clean, but de bedsofa needs to be upgrade.
Everything was nice and neat and clean the heater didn’t work but my overall stay was great
This was a wonderful place to stay close to Sea World and Universal. Pleasant customer service agents, nice pool. Nice condos on the 3rd floor.
Love the pool area! The views are beautiful! The bar area in the lobby is perfect for families who want to have an adult beverage while having their children with them. The entertainment in that area is also awesome!
The service and staff was amazing! They made our trip the best experience!
The nicest hotel on Waikiki well maintained, clean and quiet, staff very attentive to guest needs. Three nice restaurants and a nice bar with entertainment. Music on the lawn every evening till 8:30 PM.
It’s the Ritz, nothing less should be expected excellent property excellent view. It’s worth the stay
We very much enjoyed our stay at the Kahala Resort. The staff were extremely friendly and helpful. The room was clean and tidy -- housekeeping staff were in at least twice a day; once for cleaning and once for turn down service and additional cleaning. The breakfast buffet was perfect -- from fresh ...
The bed was really comfortable and we had a great ocean view
Great customer service. Hotel closely accessible to many attractions.
Beautiful hotel and great location. We loved our stay here!
We love everything and love it to coming back for longer days housekeeping they are doing a wonderful job cleaning this place also very comfortable to stay we will tell our friends to come here also the beach also the pool
Sliding door in room was broken, a lot of construction going on. Location on Waikiki Beach was great.
I am a return visitor and really love this resort. The facility is beautiful. Some of the rooms/floors are being renovated (which we didn't know before booking). The view we had originally wasn't available, but they tried to accommodate us in every way, excellent customer support.
I enjoyed my stay at this resort. I didn’t have any problems beds were comfortable. Rooms were spacious and clean. House keeping did that job. I would advise anyone who is visiting to stay at this location. My hotel was located on the beach.
The elevators took some getting used to but I understand why they are designed that WSU.
Love being on the ocean my balcony was right on the ocean it was so amazing. The infinity pool is awesome. Rumfire had a great happy hour & club area after 9, The edge bar is awesome for a few drinks by the pool. Only thing that was a bit off was there was no King Bed available as we booked but we ...
I liked the location and staff who were extremely friendly and helpful. The rooms could use some maintenance and updating but were ok. Beds were a bit uncomfortable. Everything was clean and the staff is what made the experience great. They fixed our DVD problem quickly and we got coffee and towels ...
Great hotel. Staff was very friendly and helpful. Rooms had a awesome view. Room was akways stocked when we got back for the day. Pool was clean. Would definitely stay here again!
Slow elevators. It took a few minutes at times for the elevators to come. Also, room service attention to detail was a bit off. I did not use any coffee cups however one of the lids when i entered the room had a stain on it and that lid was never changed out. I also had a very early check out at ...
The free breakfast provided was nice. It was a short walk to the beach. There was nice places to shop nearby in walking distance. Bus and trolley stop was close as well.
This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I booked a second stay for next weekend given a 3rd floor room next to the pool where I imagined there would lotsa fun & noise. I accepted the room I mentioned ...
The best part of the hotel for me was the friendliness of your staff. From the time we pulled up to the hotel (which was almost midnight) your staff was friendly, outgoing and the most pleasant to be around. Everyone was super willing to help with any questions and just overall happy to be dealing ...
The property was very nice love having a full kitchen and balcony very friendly staff Can't really say I didn't like anything except the could offer bagels donuts or not other pastries with the coffee
The rooms and view are incredible. Location is perfect for the access to the beach and parking. Doesn’t have a bar but there are great places nearby everything else was perfect Not happy with hertz rental car in the lobby. I would definitely rent a car from someplace else
Located in Waikiki, this condo building is within a 5-minute walk of Waikiki Beach Walk, Royal Hawaiian Center, and Waikiki Beach. Hawaii Convention Center and Honolulu Zoo are also within 1 mi (2 km).
Decent price and middle of all the action. Parking is ok. $35 a day but very tight parking. If you have a vehicle larger than a midsize car then you may have issues.
Clean and people wore friendly. Front desk was helpful to guide us around Honolulu
This was such an awesome staycation. Our receptionist at the front desk was super friendly and we used that coupon book she gave us. It’s location is perfect and literally steps away from some amazing food.
Staff was always friendly and helpful. Only 1 elevator but it moved swiftly from floor to floor. Only drawback was the internet. Service was spotty and extremely slow.
We were offered an ocean view after our first night in partial ocean. The view was awesome from the fourteenth floor. The staff went above and beyond when it came to helpfulness and making our stay very pleasant.
Really liked the location, wish the sink vanities were a little larger, but I would definitely stay here again!
Generous sized room's quiet and clean Kitchenette is not tiny and has good appliances. More than happy to recommend this property.
Service was great. View from the room was simply amazing. It is a condo/hotel so could be cleaner but overall very nice stay.
The bed was very comfortable. I liked the scent if the shampoos and conditioner. There was plenty of closet space. The view from our room was spectacular!
I didnt like that there was no shuttle to or from the airport/pier. The hotel and personnel were very friendly and personable.
Beach is excellent, hotel staff is good but not excellent
Unique location that is so beautiful and close to the beach. Really loved hosting my large family at the Villas
Everyone was extremely friendly. Full apartment feel with 2 bathroom was a huge plus
It was an ok place to stay much smaller and tighter quarters then expected
Great location and comfy suite. Check in staff were very courteous. Overall would recommend this place.
I made reservations 7 months prior for a partial ocean view. I even called ahead of time asking for a high floor and newer furniture. We arrived late in the evening, very tired with my 85 year old mother after flying 6 hrs from the mainland. The room faced the parking lot and the rooms smelled old ...
So close to the beach and two separate pools and a spa .. the condo was amazing .. just needs ice option at hotel
Every employees are very polite... Bad thing there isn’t mirror out the bathroom
The best property we have stayed at in our five trips to Maui. All rooms are ocean front and property is closer to ocean than newer resorts. Watched whales, turtles and seals from our lanai. Full kitchen, nice amenities. Will recommend to family/friends who are going to Maui
The location it’s wonderful, the hotel it’s beautiful, elegant, clean but the best of everything it’s the kindness of the staff, their amazing.
We LOVED the hotel and staff were AWESOME! Thank you for making my wife's birthday a special week and we will definitely be returning with our family!
The Hotel and amenities were a !0+, beach was wonderful. The staff were exceeded our expectations in every way!!! when we left we felt like we were leaving family. The Restaurants were beautiful and the food was 5 star. The staff at the Heaven Beach Bar became our family, we laughed so much, will ...
My husband and I were at Secrets the Vine for our 20 year anniversary and from the moment we stepped in to the resort until we left, the customer service was excellent. The restaurants, the spa the beach was amazing. I highly recommend!
If you are looking for absolute cleanliness in facilities, then this is for you. If you are looking for quality rooms, equipped with high end electronics, such as Bose sound and Samsung TV, and all, I mean ALL possible needed appliances for the kitchen, then this is for you. If you are looking for ...
Great location and not too far from the hotel. Rooms were nice.
We are frequent travelers to Mexico, once we found Finest Playa Mujeres by the Excellence Collection we wouldn't think of staying anywhere else! Finest absolutely lives up to it's name, truly the FINEST most EXCELLENT 5 star resort in Mexico! There is not one thing we would change, they do everything ...
All staff at Live Aqua are welcoming. They make you feel at home and are very attentive and helpful.
Beloved is a fantastic couples getaway! We were pampered from the time we arrived to the moment we left. I couldn't recommend this place more. The rooms were terrific and the staff was amazing. The food and drink were top notch. We never had a meal that didn't exceed our expectations!
Hyatt Ziva is wonderful! Salvador our butler was so attentive to our every need. Our couples massage with Dina and Azvcena were the best we ever had! Irma and Daniel at the Punta Vista Bar we visited daily because there sevice was outstanding. We can't wait to plan our next visit!
The best resort I’ve ever been to by far! Everyone all the way down to the gardeners were so friendly. Can’t wait to go back. I’m sold!
My husband and I stayed for six days. I spent most of my time doing yoga on the beach, water aerobics in the salt water pool, and meditation on the beach. The yoga instructor Genevieve was wonderful. I even got my husband to participate some of the time. The pool was beautiful and due to the smaller ...
very friendly staff and excellent food. the beach had a bit of sea weed but wonderful never the less. The pool was excellent.
We stayed at the Royal Service at Paradisus Cancun for 4 nights/5days. During this stay we celebrated my daughter's birthday. Our butler Norma did a fantastic job! She decorated our daughter's room, brought cake and champagne, organized a fantastic dinner at La Palapa (where cake was again had, and ...
Customer service was fantastic! The Kids Club was so so. Food was pretty good, comparable to other all inclusive resorts. Unfortunately the seaweed took over the beaches and the water was brown at the shore. Not something the resort can control but will plan around that next time.
I travelled here with my husband and ten month old. We had a great time. The hotel room was beautiful, comfortable, and clean. The playhouse and splash pool we're fun for my child. There were plenty of great food options including canned baby food for my child. There was always someplace to sit on ...
It was just about right, its definitely smaller than the other Hard Rock in Cancun but just perfect for us. Everything in the hotel is a short walk
It’s a beautiful property. Loved the location with all the greenery and beach was beautiful. We enjoyed seeing all the iguanas running around everywhere and the birds. Our family had an amazing vacation. We loved everything about this resort from the location, staff, amenities and the food.
First visit to Isla Mujeres and this resort. Since I was traveling with my sister over spring break, I reserved a junior suite that was advertised as having a king-size bed and a full-size pull-out bed, with a hot-tub on the deck. The other rooms had only one king-size bed, so there are limited options ...
The various activities Moon Palace has like bikes, mini-golf, number of pools and restaurant was great.
Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back
Wonderful staff.very attentive to all our needs during our stay. The food and drinks were great. Definitely a place we'll return to.
The hotel is not bad, my room was very nice and big, I had a beautiful view and even a little kitchen. The beach is awesome, the location is wonderful, just a short walk to the entertainment area. Most of the staff personnel were very nice and helpful, but not all. Food options were very limited, ...
We were happy with the resort and the staff, everyone was very friendly, beach was the whitest finest sand I’ve ever seen
The people were awesome especially Juan He greeted and always called me by name he is a definite asset to hotel. The ocean was superb never seen it clearer
The service and resort were fantastic. Definitely recommend this place for families or even couples, groups or any sort of traveling. The food was terrific. Can't wait to go back!
There was a lap pool designated for fitness swimming only.
2nd time staying here, loved everything about it. I came during November (rained the last 2 days but still hot and humid). I stayed in the villas with the ocean view; worth the upgrade. I loved that the villas had its own infinity pool and a waiter that brought you drinks to the pool. The beach is ...
You can't recieve visits. My sister was in an other hotel and came to help me with my mother en baby and recpetion did'nt let them in.
Beautiful resort, hard working friendly staff. We enjoyed our stay.
Resort is not too small or not too big, perfect for relaxing
The staff was incredible! The food and beverages were wonderful! The room and view was amazing! The grounds, restaurants, bars and other areas were lovely! The ONLY thing I noticed that needed attention was the pool tile just under the coping and on the swim-up bar. The rest of it was fine. Wonderful ...
This was my 30th time at this property and I have always been treated like family there. The atmosphere is tremendous, food was great and the service was spectacular. The entertainment staff are my true family and I love them so much. Every stay has been wonderful and this one didn't disappoint.
Friendly staff & excellent service that make you feel you are in home
The property itself was very nice as well as the staff. What I didnt like were all of the mosquitos, only one restaurant was semi casual, and I felt like I had to tip everyone. I dont mind tipping someone when they go above and beyond such as Jovani at the swim up bar, but when I never asked for ...
We liked the location as it was slightly away from all the party scene yet it was still very much alive. Good for walks and for picture taking. A perfect combination for us. The resort was a bit dated but nice and clean. Rooms big and comfortable and so was the bed. The staff was amazing. Going above ...
This was my 4th time staying at Suites Malecon. Initial room had issues with cracking tiles on the balcony, management came up 5 minutes after my call to the front desk. They immediately moved me to another room. Thank you Pina for checking with me the very next morning to make sure that everything ...
Very friendly staff, great location. Not very clean. Dirty linens and bathroom. No fridge or microwave.
I loved how laid back and calm it is!! The staff is totally helpful throughout the facility.
overall everything was okay very clean and staff very friendly
Beautiful front beach view wonderful staff and great rooms
I had a great time and great food everyday. The beach was great and the staff there was always helpful.
Nice place. For the price we paid it was for sure worth it. I like music By the pool and beach. They didn’t really have any music. Average drinks. No brand name liqueurs just the cheap stuff you’ve never heard of. Clean rooms. Nice staff for sure. No kids was BONUS for sure. We usually don’t go to ...
It was a great stay. The room was very spacious and decorative. The pool was fun and had a slide. Carlos and Lulu were very friendly. They made the activities a lot of fun. Staff were all very nice and helpful.
We have stayed there before it is really great place in every way, except shuttle pick up to airport was too early 3 1/2 hrs before the flight they picked us up at 4:30 for 7:45 flight there was only 1 couple and us.ride took only 15 minutes.
Travelocity lists a $500 resort allowance for this booking but the hotel actually just gives up-to $500 in savings from discounted services you must purchase. The wording is misleading, I think, on Travelocity's part.
The need have a ramp from the B building to the lobby to have fast access and carrying the baggage that only think is bad and here good place
One of if not the nicest resorts I’ve visited in California. The staff was great especially Robert at the front counter and Maile at the spa. We enjoyed our room with a wonderful view and the trails that surrounds the resort. Resort fees were a little steep at $40 per day and if your there to relax ...
Love the pool area and nice suite. The people that work here a friendly and helpful.
We loved the spaciousness of the rooms, great bath products, super clean and the beds were super comfy. We had a great stay.
Hotel was beautiful. Did not get the automatic upgrade we were to receive and they had our address on the receipt wrong. Room service was way OVERPRICED and not that good. Drinks in bar were also way too expensive.
Nice place to stay. I would recommend. The room was clean and spacious. Beautiful city view.
Room was well decorated but very compact. Sufficient for one person with limited time to stay in room. Bed was comfortable. Lighting in bathroom was difficult for makeup. Also, only one outlet to recharge phone.....near the floor and had to keep phone on the floor. No outlet at table height. Room ...
The hotel was beautiful, it had amazing views of the ocean and the pier, the pool was heated and felt fantastic, and there was fireplaces on the deck to watch the pier. Staff were all great, th only downside was the small fridge filled with amenities, there was no room to put your own water or ...
meh. was underwhelmed by the experience. not sure what all the hype was about. bar was dead.
Parking at 29.00 for 1 night is too much. Not even a free bottle of water in the room for a non “elite” member. 300.00 plus per night.
Friendly staff and courteous service. However, travocity needs to be clear that the 75$ deposit is not included when room is booked. Could have been a disaster but for a friend who stepped in.
Eating options were limited and very expensive. Alternate eating options were quite a walking distance.
The ocean view rooms are fabulous. The Sunset from our balcony was awesome.
Property very nice and well kept up. Rooms were nice and clean..only complaint I have is some of the staff does not speak good english so communication was a little hard.
A little bit outdated. The elevators were down so the majority of our elevators transport was in their utility elevators. We took the stairs too. Seemed a bit of an inconvenience with no discount or offer for any discounts.
We had a major issue with one of our rooms. I had booked a single room for one adult guest in our party and a double room for the other 3 adult guests. When we checked in they gave us two single rooms. They were very apologetic but were unable to correct the situation as they were fully booked for ...
It was very quaint but service and breakfast was not impressive unless you like scrambled eggs and toast every morning as your only option for a hot breakfast. View from the Inn was beautiful except out the dining room window where there were surf boards and coolers etc laying all over the back yard. ...
The bathroom was awesome. I liked the area it was in. Very nice for walking.
The restaurant Salt was fantastic. The food was excellent. The pool was perfect and the staff were all exceptional.
Staff were all very friendly and helpful. Location location location!! Perfect location by the beach and local culture
Beautiful property, friendly staff, and our room was very clean and specious. (1-bedroom). Walking to all major Hollywood attractions. I loved gourmet tea and coffee in the lobby in the morning.
Cannot beat the location of this property. The staff is outstanding and the building is beautifully maintained.
Wverything ya need steps or a short ridsehare away from all the sites in the strip
Loved whimsical decor, small meeting spaces & rooftop pool. The hummingbird garden was rad! So peaceful & calming.