2/10 Terrible
Amy S.
18 dic. 2025
No le gustó: Limpieza
First of all, when my family and I walked in there was a smell of animal pee. We came back later at night, couldn’t get in with our code for over a hour, contacted VRBO and owners within that hour with no response from them as VRBO was also trying to get hold of owners also. Finally owners responded, acting like it was our fault, and said they put in a new code to let us in. Went to go to bed, pillows were stained with tons of other people hair all over them as linens were not washed. Couches were stained, with one having a big rip where you sat. Huge dust bunnies, so had not been cleaned for quite a while. Would have left and went to hotel, but it was so late, and thank goodness I always bring a lot of extra blankets. Shared concerns with owners after our stay and no response, not suprised. Contacted VRBO about issues, hoping we could get some of our money back, but they said no it was up to the owners to do that because these we considered MINOR ISSUES, and could not step in unless it was MAJOR! We thought owners would at least reach out to redeem themselves, but I guess since they get their money no matter what they don’t care.
Amy S.
Se hospedó 1 noche en noviembre de 2025