Book a hotel near Red Barn Climbing Gym, Rochester

"Besides having to switch rooms because it was cold everything was good"

"At the end of the day, this place served it's purpose of giving me a place to sleep overnight so I could be close by to my destination the following day. Especially with how close it was. But it didn't really anything beyond that. My room was not in ideal shape with large cracks and tears all over the floor, but clean besides that. I did have trouble with the door locks but everything was secure when I figured it out, even if it didn't look too secure. Appliances overall worked, but there were some significant oversights. Like the entire power to the bed lights not working, only to randomly turn on while I was asleep at night. Also was kept up a bit with how noisy everyone in other rooms were being for evening hours. Service was kind of mixed. Evening of my check-in was alright, but during the check-out the counter was completely abandoned, I could even see the cell phone they left behind. More importantly, there was no way for me to reach someone to know I was ready. It basically came down to me waiting at the counter until another customer happened to noticed. When I actually did get service though everyone seemed polite enough which I have to give props for with how tired everyone seemed to look. Probably should update that lobby photo too. Said free coffee, but the photo made it look like more than what was actually there. Not sure if it was really worth the price, but at least it was cheap. I guess my line for minimum quality was just a bit too high to achiev"

"The staff at the Double Tree makes you feel right at home all the while making you feel like your a VIP. They have everything you need in the hotel if you dont want to leave but are also in a primary location where there are many things to do and eat. They made my sons birthday weekend super special from the front desk check in to getting a shirley temple from the in house bar and grill. "

"The pictures make the place look updated however it is not. The shower did not work and the water didn't get hot enough to shower even if the shower worked. The hallways smelled terrible. They also do not have an breakfast as advertised or any vending machines. It's an old building trying to survive. The desk clerks were kind. They seemed frustrated but doing their best."

"Walls were thin and bathroom was very small. The room and lobby were very clean and the staff was exceptionally nice. "

"Extremely noisy and the room was very dirty"