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Iberostar Waves Quetzal - All Inclusive

4.5 star property
4.5-star beachfront resort near Playa del Carmen Maritime Terminal

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Photo gallery for Iberostar Waves Quetzal - All Inclusive

Aerial view
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1 bedroom, premium bedding, down comforters, free minibar
8 restaurants, lunch, dinner served; Japanese cuisine
Theater show

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa del Carmen Main Beach
    ‪5 min drive‬
  • Place, Xplor Theme Park
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, premium bedding, down comforters, free minibar

Last room available

  • 377 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

8.0 out of 10
Very good
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, free minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.2 out of 10
Very good
(27 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Tropical View)

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Last room available

1 bedroom, premium bedding, down comforters, free minibar

Last room available

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, free minibar

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

9.0 out of 10
Wonderful
(6 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • 2 bedrooms
  • Sleeps 1
  • 2 Double Beds and 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, premium bedding, down comforters, free minibar

Premium Room, Accessible

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Premium with Garden View

  • Sleeps 4

Room Premium with Garden View

  • Sleeps 4

View all photos for Double Room Premium with View

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium with View

  • 376 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • Sleeps 4

View all photos for Quadruple Room Premium with Pool View

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with Pool View

  • 376 sq ft
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior

  • 409 sq ft
  • Sleeps 4

View all photos for Quadruple Room Premium with View

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with View

  • 376 sq ft
  • Sleeps 3

View all photos for Double Room Premium

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium

  • 376 sq ft
  • Sleeps 4

Double Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Ocean View

  • 376 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • Sleeps 4

View all photos for Quadruple Room Premium with View

1 bedroom, premium bedding, down comforters, free minibar

Quadruple Room Premium with View

  • 376 sq ft
  • Sleeps 3

View all photos for Double Room Premium with Pool View

1 bedroom, premium bedding, down comforters, free minibar

Double Room Premium with Pool View

  • 376 sq ft
  • Sleeps 4

View all photos for Room Premium

1 bedroom, premium bedding, down comforters, free minibar

Room Premium

  • 376 sq ft
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior

  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 4 min drive - 2.0 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.5 miles
  • Xplor Theme Park - 5 min drive - 3.8 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Bar Arrecife - ‬13 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront resort near Playa del Carmen Maritime Terminal
Iberostar Waves Quetzal - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Waves Quetzal - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

  • 350 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal
Iberostar Quetzal All Inclusive
Iberostar Quetzal All Inclusive Playa del Carmen
Iberostar Quetzal Playa del Carmen
Quetzal Iberostar
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Iberostar Quetzal All Inclusive All-inclusive property
Iberostar Quetzal Inclusive i

Frequently asked questions

How close is Iberostar Waves Quetzal - All Inclusive to the airport?

Iberostar Waves Quetzal - All Inclusive is 20.8 mi (277-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Iberostar Waves Quetzal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Waves Quetzal - All Inclusive.

How close is Iberostar Waves Quetzal - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Iberostar Waves Quetzal - All Inclusive offer free breakfast?

Iberostar Waves Quetzal - All Inclusive does not offer free breakfast.

Is there a casino at Iberostar Waves Quetzal - All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Iberostar Waves Quetzal - All Inclusive?

This resort offers free self parking and valet parking.

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Iberostar Waves Quetzal - All Inclusive features 4 outdoor pools and a children's pool.

Does Iberostar Waves Quetzal - All Inclusive have a restaurant?

Iberostar Waves Quetzal - All Inclusive is home to Bonsai Restaurant, which features Japanese cuisine.

Does Iberostar Waves Quetzal - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy sports massages, body scrubs, and hydrotherapy.

How close is Iberostar Waves Quetzal - All Inclusive to downtown Playa del Carmen?

Iberostar Waves Quetzal - All Inclusive is 2.2 mi away from Playa del Carmen.