Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
5-star beachfront property near Ferry to Cozumel

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Suite Ocean Front Adults | View from room
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪3 min drive‬
  • Ferry to Cozumel
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River

9.0 out of 10
Wonderful
(107 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(22 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (Garden)

9.0 out of 10
Wonderful
(79 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Swim Up Garden

8.8 out of 10
Excellent
(24 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite River Spa

9.2 out of 10
Wonderful
(11 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .Within 2 miles (3 km) of this Playa del Carmen property, you'll find Xenses Park and Xcaret Eco Theme Park. Also, Xplor Theme Park is within 2 miles (3 km) and Ferry to Cozumel is within 6 miles (10 km).

What's nearby

  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Playacar Golf Club - 10 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star beachfront property near Ferry to Cozumel
Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This luxury property also offers a steam room and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the airport?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 18.4 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Aug 23, 2025 start from $674.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have an airport shuttle?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free breakfast?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property offers free self parking and valet parking.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a restaurant?

Yes, there are 10 restaurants on site.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a spa?

This property has a spa, which features prenatal massages, body scrubs, and Ayurvedic treatments.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to downtown Playa del Carmen?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 1.7 mi away from Xcaret.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1042 out of 1329 reviews
Rating 8 - Good. 139 out of 1329 reviews
Rating 6 - Okay. 66 out of 1329 reviews
Rating 4 - Poor. 37 out of 1329 reviews
Rating 2 - Terrible. 45 out of 1329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a short stay but was nice
Stayed 1 night in May 2025

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sergio

Stayed 3 nights in May 2025

10/10 Excellent

dwayne

Stayed 5 nights in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro, Valencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

María

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular!
Stayed 3 nights in Apr 2025

6/10 Okay

Bishop

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room service made me almost want to leave bringing me undercooked food as well as not wanting to fix the food when they brought the food not as ordered. Ordered a burger it was undercooked on top of that I asked for it to be well done and with just cheese and they did the complete opposite. Had hella toppings and didn’t fully cook it burger was so pink I would’ve thought they microwaved for 30 seconds. The fact someone would even look at it and be brave enough to bring it to someone to eat is insane. The pizza also was not great either. Outside of that the hotel was very nice and clean. I don’t think I would recommend getting the room service but the rest of the food at the hotel was ok. The staff in the front was very nice. Despite the inconveniences with the food I would give the hotel another try if I come back to Mexico .
Stayed 2 nights in Apr 2025

10/10 Excellent

Osiris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Xcaret Arte by far the best place to stay. You will never want to go anywhere else with everything they have. It was so beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

ANGELICA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, and lots to do
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Stayed 5 nights in Apr 2025

10/10 Excellent

Nancy Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 3 nights in Apr 2025

10/10 Excellent

Marlenne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with delicious food! Definitely returning soon!
Stayed 5 nights in Apr 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS Outstanding and great, 100/10 recommended. Just the only thing that was -10/10 was the people trying to convince you of trying a
Stayed 4 nights in Apr 2025

10/10 Excellent

Ebin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Dolca Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Harissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Have traveled to Cancun multiple times but this one by far was the best.
Stayed 6 nights in Apr 2025

2/10 Terrible

MIRIAM

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly Nunez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! I read all the reviews and did all the research and this hotel STILL surpassed all expectations! Will be returning asap
Stayed 5 nights in Apr 2025