4/10 Poor
CARL, NEW YORK
Jun 23, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Everything said about this place lately is pretty much spot on. The proprietors seem to have abandoned upkeep on this property years ago. It’s all worn down, broken down, neglected, missing conveniences, etc. Only one elevator bank is functioning at any given time, and even this has a “high-tech” piece of paper with a giant X scribbled in pen across it taped up to indicate which set of buttons you shouldn’t use? At least 50% of the machines in the fitness room have signs saying they’re non-functioning and don’t expect towels or a water cooler. No coffee machine or microwave in the room, pretty surprised there was even a fridge. Had to call down for paper cups for the room and an ice bucket (of course the ice machine on the floor wasn’t working). It’s a shame because this really could be a decent property with just the slightest effort made in maintenance and investment. The desk staff was hit or miss, either very helpful or totally oblivious if you ask for something. Housekeeping staff were very nice and efficient. But tried to get hypo-allergenic bedding … nope.
CARL
Stayed 7 nights in Jun 2025