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Excellence Playa Mujeres - Adults Only All Inclusive

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A resort with a swimming pool, beach, and ocean view.
Property video
A spacious lobby with a high ceiling, a central bar area, and a staircase leading to upper floors.
A resort with a pool, palm trees, and a view of the ocean.
A beachside bed with white curtains, a hat, and sunglasses on the bed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪8 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(104 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Swim Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(39 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

9.0 out of 10
Wonderful
(17 reviews)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.0 out of 10, Wonderful, 1,711 reviews
$292 nightly
The price is $352
Sep 17 - Sep 18
Total with taxes and fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 8 min walk - 0.5 miles
  • Punta Sam Beach - 3 min drive - 1.4 miles
  • Playa Mujeres Golf Club - 5 min drive - 2.0 miles
  • North Beach - 47 min drive - 6.1 miles
  • Dolphin Discovery - 54 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪The Press - ‬17 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star beachfront property with 7 outdoor pools
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a sauna. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

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Atelier Playa Mujeres - Adults Only - All Inclusive
Playa Mujeres
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.8 out of 5, Exceptional, 1,478 reviews
$495 nightly
The price is $604
Sep 11 - Sep 12
Total with taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Excellence Playa Mujeres

All Inclusive Playa Mujeres

Excellence Adults Only

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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the airport?

Excellence Playa Mujeres - Adults Only All Inclusive is 17.8 mi (39-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on Oct 1, 2026 start from $486, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Playa Mujeres - Adults Only All Inclusive have an airport shuttle?

Excellence Playa Mujeres - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free breakfast?

Excellence Playa Mujeres - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Playa Mujeres - Adults Only All Inclusive?

No, there is no casino at this property, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are nearby.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Playa Mujeres - Adults Only All Inclusive?

This property offers free valet parking.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Excellence Playa Mujeres - Adults Only All Inclusive features 7 outdoor pools.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a spa?

This property has a spa, which features facials, massages, and hydrotherapy.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to downtown Punta Sam?

Excellence Playa Mujeres - Adults Only All Inclusive is 0.6 mi away from Punta Sam.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1190 out of 1566 reviews
Rating 8 - Good. 215 out of 1566 reviews
Rating 6 - Okay. 94 out of 1566 reviews
Rating 4 - Poor. 26 out of 1566 reviews
Rating 2 - Terrible. 41 out of 1566 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Landen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort and staff!!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean. Loved our room too.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this resort had both the beach option and the pools. The swim up room was a really nice feature that we really enjoyed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay everything was perfect
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

constanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. The food was over the top and the service 10 out of 10. I would totally recommend this hotel for a couple trip and I will come back.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Would stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Naysan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the swim up bar was fantastic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon arrival was very attentive and friendly. The rooms were clean and the complimentary drinks inside the room were awesome as well. The food was very tasteful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ambience of the resort was excellent.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, swimming pool and friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort 5 stars all around
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful well kept grounds. Good food, excellent experience. Will definitely be returning.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Excellence Playa Mujeres. The resort is beautiful, food is delicious, staff is great. This resort is more for relaxing in our opinion, but still has some great night time activities! Would highly recommend!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Dontay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, view, food
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at EPM. The food, rooms, staff, amenities were all incredible. I would definitely go back.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing. The restaurants were so good and the staff were very attentive and friendly. We had a couples massage and hydrotherapy. The spa was really good as well. We will definitely be back. The beach was beautiful and it never felt crowded.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ingris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff. The FOOD was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and courteous
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Hyun-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort with excellent staff. The pools were plentiful, the private beach was perfect, and the swim-up bar was the cherry on top! Would definitely return.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Went for our honeymoon and had the most amazing experience. The two story private terrace is a dream. Everywhere we went we had a great experience and every single staff member was extremely welcoming
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness
This place was absolutely top notch with incredible staff, great food, gorgeous room, and beautiful grounds! I had an amazing time and will absolutely be back!
Stayed 7 nights in Mar 2026

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