Explore top 2026 5 Star Hotels in Lake San Marcos

"Overall, i liked the resort and for what it was. My biggest issue was staffing. I came during spring break week and you would expect staff appropriate for spring breakers. The pool was my biggest issue with staff. The same person that ran the little store was also the lifeguard, maintenance pool guy and towel guy. I stayed from Monday to Wednesday and all 3 days were like that for the pools i visited. The bar and food areas were completely backed up. I had to uber eats Burger King one day because the food was going to take too long. It should never be like that, especially for Spring Break. I went with a group of 15 and we all felt that was the biggest let down. I do also wish there was more activities to do especially in downtown plaza area. Really if it wasnt for the pool, there wasnt much more to do with kids. I had an issue with the bathroom window as well being too opaque. You can literally see 75% of someone showering in the room, silhouette and everything. Thats unacceptable. The main issues is what will hold me back from booking again. I have been to all inclusive resorts in mexico pleanty of times, and while im not saying this is that, there should be definetly more things to do especially when the sun goes down and the kids get a break from the water. Golf course was great i will say though. "

"Great location. Unfortunately, the hotel/pool was under construction. However, the alternate pool was beautiful and they provided a shuttle. "

"Yes"

"Love this place!great views and food!"

"Very comfortable beds and pillows. Would definitely stay here again."

"The gym, the spa area and the pool were closed during Easter break! We were extreemly disappointed! "