Book Loews rooms in South Beach

"My experience at this hotel was very disappointing. From the very beginning, I felt like I was being treated more like a walking dollar sign than a guest. The valet parking wanted to charge me $45 just to park the car, which felt completely excessive, especially considering that many parking garages in Miami charge around $10 to $15 per day. The food experience was also very poor. I ordered mussels that were clearly spoiled and had a bad smell. I informed the waiter, and his only response was that he would tell the chef, but no action was taken and no solution was offered. On top of that, when I ordered a coffee, it took an extremely long time to arrive. The pool was another disappointment. It had so much chlorine that it almost felt like there was more chlorine than water, which made the experience quite unpleasant. While a few staff members were polite and treated me well, overall the hotel fee felt extremely excessive for what the hotel actually offers. It seems that what they are really selling is the location on Ocean Drive, because beyond that the hotel does not stand out much and appears to offer more than it actually delivers.And..no..never see the sea"

"Great location, very nice staff, comfortable. "

"It was decent, good location. Housekeeping very nice and helpful., Not as advertised, happy hour was a watered down premix in a Dixie cup which I couldn’t even drink. Advertises do on pool deck. There was no DJ there on Saturday when I went up there., after I returned home received a $48 charge on my card. When I called to inquire I finally was able to contact a person after calling 10 times. They were not able to help me, directed me to contact manager who has not responded after 6 days.. "

"They’re very strict about waiting to check in until 4pm. Luckily, able to drop off bags beforehand and a bathroom to change in. Upon check in, elevator was out of service & we were on the 5th floor, TV wasn’t working, and phone in the room wasn’t working. Luckily we only needed to stay one night. The location is great though - lots of shops & restaurants & the beach is a short walk. "

"Nothing to add"

"Unfortunately I didn’t use the spa but the place was clean and there is a lot of nearby shops and restaurants. Staff was friendly and welcoming "