Book a hotel near Royal Botanic Gardens, Kew

"Clean room. Everything you need in a hotel room. Pool situation is annoying, went in the evening too book but was told to just come down in the morning before 9am and it be okay. Arrive at to swim at 8:30 and was told we should of booked, explained we tried to last night and was told last night it be okay but was told no you have to come down at 6am to book for rhe day, you cant do it the night before.. and the "sauramraium was not hot" as thw door was faultly and did not shut. It was also annoying that they decied to replace thw hallway carpet during our stay with no prior notice/warning. so was awoken early 2 out of the 3 mornings to building work and met wirh carpet dust when leaving."

"Great staff. Amazing location. Nice room. Would definitely recommend."

"Clean rooms friendly staffed nearby to everything"

"The receptionists were very friendly and helpful. We were upgraded to an superior executive room which was a double room with an additional sofa. It also had a complimentary minibar. The only thing was, the only item in the minibar was water. When I checked at reception, that was all they put in the minibar for that room type. I can get water from the tap for free anyway so after making a big deal out of it when we checked in it was very disappointing. Also the tv did not thave sky tv channels. The shower had no power what so ever and was warm at best. The waitresses at the bar were great once they arrived, but like buses, never appeared for ages and then got 3 at once. When you pay £100 plus per night you should expect more. Have stayed in hotels all over the world and had way better rooms for far less. Very disappointed. "

"Room is small, but for the price I paid it’s worth it. Not the most comfortable bed in the world but it gets the job done. Plenty of places to eat within walking distance. Short walk down the street to the metro. Nice neighborhood. "

"Lovely charming hotel, couldn't fault it"