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Hotel Villas Segovia Playa del Carmen

3.5 star property
3.5-star hotel near Quinta Avenida

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Photo gallery for Hotel Villas Segovia Playa del Carmen

Exterior
Front of property
Standard Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool, pool umbrellas
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
5A BIS NORTE MZA 151, LOTE 19,20,21 Y 22, entre calle 38 y c. esq.40, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Playa del Carmen

Heart of Playa del Carmen.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Mario Villanueva Stadium Madrid - 5 min walk - 0.3 miles
  • Quinta Avenida - 5 min walk - 0.3 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 10 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Mariskinky - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬2 min walk
  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪De Local - ‬1 min walk

About this property

Hotel Villas Segovia Playa del Carmen

3.5-star hotel near Quinta Avenida
Hotel Villas Segovia Playa del Carmen offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Villas Segovia Playa del Carmen also features concierge services, a front-desk safe, and pool umbrellas. You'll have access to the outdoor pool at a partner property.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 13 guestrooms or units
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Hotel Villas Segovia Playa del Carmen offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include showers with rainfall showerheads.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. 42-inch Smart televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room kitchen
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 232 for adults and MXN 232 for children

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Griddle
  • Kitchen
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 232 for adults and MXN 232 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 650 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

HOTEL VILLAS SEGOVIA SUITES
Segovia Del Carmen Del Carmen
Hotel Villas Segovia Playa del Carmen Hotel
Hotel Villas Segovia Suites Playa del Carmen
Hotel Villas Segovia Playa del Carmen Playa del Carmen
Hotel Villas Segovia Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

How close is Hotel Villas Segovia Playa del Carmen to the airport?

Hotel Villas Segovia Playa del Carmen is 22.7 mi (258-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hotel Villas Segovia Playa del Carmen have an airport shuttle?

Airport shuttle services are not available at Hotel Villas Segovia Playa del Carmen.

How close is Hotel Villas Segovia Playa del Carmen to the beach?

This hotel is a short 6-minute walk from Playa del Carmen Main Beach and 6-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hotel Villas Segovia Playa del Carmen offer free breakfast?

Free breakfast isn’t provided at Hotel Villas Segovia Playa del Carmen, but continental breakfast is offered for a fee of MXN 232 for adults and MXN 232 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Villas Segovia Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (19-min walk) is nearby.

What time is check-in at Hotel Villas Segovia Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Villas Segovia Playa del Carmen?

Free parking is not available at this hotel.

Does Hotel Villas Segovia Playa del Carmen have a pool?

Hotel Villas Segovia Playa del Carmen features an outdoor pool.

Does Hotel Villas Segovia Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Hotel Villas Segovia Playa del Carmen to downtown Playa del Carmen?

Hotel Villas Segovia Playa del Carmen is 0.7 mi away from Playa del Carmen.

Hotel Villas Segovia Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

RAMON, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities
Shower was not working
Stayed 1 night in Jun 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about the property as mentioned above. The only imperfection was the water pressure in the shower.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andre, Sherbrooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back of the famous 5th Avenue but totaly quiet room. Great cleaning. A small big pool for a great relax and talk with friends time. Nice shallow area for kids. A few minutes walk to the Great 38th street. Nice wine place at the corner ( call Off the vine) or a more local Muy Salsa. Awesome staff and Sergio, a most helpfull and friendly man. He arranged our taxi from and to the Airport with excellent drivers. Would go back fir sure.
Stayed 8 nights in Mar 2025

8/10 Good

Darek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, steps away from more expensive hotels. Its private, and quiet. Few ppl walk by all day, you feel like youve reserved the whole pool area. Likely because the hotel only has a few rooms.. I counted about 12. Staff and service is great. The rooms are large, with a full kitchen, and very comfortable beds. The negatives: kitchen is not stocked with what you need, but staff did their best to provide it. Pigeons. Dont stand too close to the building edge. Roosters in the neighbourhood. Unless the price creeps up, inwould stay here again.
Stayed 9 nights in Feb 2025

10/10 Excellent

Robert

Stayed 5 nights in Dec 2024

6/10 Okay

dongeun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald James

Liked: Cleanliness, staff & service, property conditions & facilities
We just came back staying 8 nights here and enjoyed our stay and the staff very much
Stayed 8 nights in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and work hard to keep their guests comfortable, cleaning is excellent. Every staff person is committed to their areas of expertice.
Stayed 16 nights in Feb 2024

10/10 Excellent

Ely Mendoza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Hotel Villas Segovia and overall, our experience was great! The hotel boasted a clean and inviting environment, with a staff that was consistently friendly and accommodating. The spacious rooms provided ample space for our needs, making it conducive for remote work during our stay. Additionally, the proximity to the beach, just two steps away, and the convenience of being only a block from 5th Avenue, added to the appeal of the location. There were just 2 points that could be improved upon. Firstly, the mattresses were not as comfortable as expected, and the refrigerator in the room did not cool efficiently, which was a slight inconvenience for storing food. Despite these minor issues, we enjoyed our time and would consider returning in the future. With a few adjustments, it has the potential to become an even more exceptional stay!
Stayed 6 nights in Feb 2024

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great. Beautiful location, nice big rooms well stocked fridge, great staff. The pool is a great place to meet and chat it is walking distance to chedraui and 5th avenue. It is quiet and clean.
Stayed 2 nights in Nov 2023

8/10 Good

Dianelkys

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad en muy buena zona tranquila a un paso de la 5ta avenida, el apt muy bonito, limpieza impecable, lo negativo el mantenimiento a la propiedad muy escaso, reporte que a los dos minutos de entrar a ducharte se acaba el agua caliente y la regadera estaba rota y salia agua por todos lados, dijeron que lo habian checado pero la semana entera estubo igual, solo dos minutos de agua caliente, otra cosa tenia una cocina con todos los equipos y no tenia utensilios de cocina, ni una cazuela ni un sarten, solo 3 platicos de postre, 4 vasitos pequeños 2 cuchillos y dis cucharitas pequeña, no entiendo el sentido de alquilar una propiedad con cocina y no le poner nada para cocinar, la administracion debiera de hacer algo al respecto.
Stayed 7 nights in Sep 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy atento y amable en todo momento, desde el primer día hasta el último
Stayed 6 nights in Jul 2025

10/10 Excellent

Sebastián

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, disponibilidad y atención en todo momento
Stayed 5 nights in Aug 2025

6/10 Okay

Karina

Traveled with family
Liked: Staff & service
La atención del personal de recepción es amable y servicial, dispuestos a ayudarte en lo que necesites. Las instalaciones necesitan en ciertas áreas mantenimiento como por ejemplo la regadera de la alberca no funciona; en cuanto a limpieza en habitación, dejo mucho a desear pues el día que llegamos no retiraron la basura del bote del baño y en otra ocasión no realizaron la limpieza de la misma, creo que este punto debe mejorar y mucho.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yareli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2025

10/10 Excellent

Karla ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje
Stayed 1 night in Nov 2024

10/10 Excellent

Sindia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio alfonso

Traveled with family
Liked: Amenities
Muy satisfecho en lo general, si recomendaría las suites y si regresaría!!
Stayed 5 nights in Apr 2024

2/10 Terrible

Stephane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Tout était très bien durant le séjour. Par contre, nous avions laissé un paquet à la réception pour un ami qui devait passer le chercher dans les jours suivants ; le personnel à VOLÉ la majorité des biens qu’il contenait . Alerte aux voleurs, ils aussi donc très capables de vous voler dans votre chambre.
Stayed 10 nights in Feb 2024