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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

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Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Welcome to the Holiday Inn Express, featuring a charming brick facade and inviting outdoor seating area.
Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, pillowtop beds, in-room safe, desk
Welcome to our hotel lobby, featuring a comfortable seating area with a sofa and chairs, a reception desk, and a large window offering a view of the outside.
Enjoy a diverse selection of food at our buffet, featuring multiple self-service stations with clearly labeled options.
Check-in area with a desk, computer monitors, and a comfortable chair.

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪6 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(60 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

7.6 out of 10
Good
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. Times Square and Broadway are also within half a mile (1 km).

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 19 min walk - 1.0 mile
  • Madison Square Garden - 3 min drive - 1.6 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Similar properties

Enjoy a convenient breakfast at the hotel's breakfast bar, featuring a coffee machine, tea station, and ample seating.

Hampton Inn Manhattan/Times Square South

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 1,718 reviews
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The price is $196
Aug 3 - Aug 4
Total includes taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side by IHG to the airport?

Holiday Inn Express New York - Manhattan West Side by IHG is 10.1 mi (41-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Jul 27, 2025 start from $161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side by IHG.

Does Holiday Inn Express New York - Manhattan West Side by IHG offer free breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a pool?

Holiday Inn Express New York - Manhattan West Side by IHG does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side by IHG to downtown New York?

Holiday Inn Express New York - Manhattan West Side by IHG is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 838 out of 2028 reviews
Rating 8 - Good. 583 out of 2028 reviews
Rating 6 - Okay. 336 out of 2028 reviews
Rating 4 - Poor. 145 out of 2028 reviews
Rating 2 - Terrible. 126 out of 2028 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Housekeeping was amazing. Our room was extremely clean and small but that’s normal in NY. The staff was excellent, the breakfast was awesome- eggs and bacon. 15 minute walk to Times Square, 10 minute walk to the subway. Great stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Vanessa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thw shower didn't work well.
Stayed 1 night in Apr 2025

8/10 Good

Shamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bahana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old and outdated, crowded
Stayed 1 night in Apr 2025

8/10 Good

Takele

Liked: Cleanliness, staff & service, property conditions & facilities
It is a bit far if you want to walk to Times Square area with kids. It is better to take 50th subway station. But over all, it is great location especially to the piers to board in boats
Stayed 2 nights in Apr 2025

10/10 Excellent

german, Orlando

Stayed 3 nights in Apr 2025

2/10 Terrible

Zulema

Stayed 3 nights in Apr 2025

8/10 Good

Danday

Liked: Cleanliness, staff & service
Great hotel. Some guest were noiseh
Stayed 6 nights in Apr 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast is insane. They had seriously up to 100 people in dining area. The food is in a really bad spot , hard to get it and many things were out everyday. We gave up on tht free breakfast,wasn't worse the hastle especially when much of the food was gone and not refilled.
Stayed 4 nights in Mar 2025

6/10 Okay

Jon-Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very comfortable helpful staff nice breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Gilben

Stayed 3 nights in Apr 2025

6/10 Okay

Dawn

Liked: Staff & service
Facility is a bit dated. Only one elevator was working and the wait time was long, condersidering the hotel was crowded
Stayed 1 night in Apr 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience. Non working elevators, incompetent and rude staff. Problems with EVERY SINGLE aspect of this stay. Do NOT recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and clean room. Nice breakfast
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction. No notice of this was given prior to staying. There was no follow thru on promised revisions to our bill. I had to spend a significant amount of time at the front desk sorting out the bill. The front desk staff was kind and accommodating, but it was their lack of follow thru in the first place that caused the problem. There were several student groups that used the hotel - and in general that’s not a thing that bothers me. However, there’s not enough room for the large groups to eat breakfast and for other guests as well. I had several times where I went down for breakfast and there was no more food available. There was also no enforcement of quiet hours. Students were running up and down the halls and yelling at each other during posted quiet hours. Their chaperones and the hotel staff did nothing to stop it. I will not be staying here again.
Stayed 5 nights in Apr 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Problems with every aspect of this stay from check in to checkout. 1 of 2 elevators down. Physical key locks being changed on every single room of the hotel with no notice until your key didn’t work. Not told people would be accessing your room when you were (or weren’t there) for this to be done. Avoid at ALL costs!
Stayed 2 nights in Apr 2025

4/10 Poor

MARY

Stayed 3 nights in Mar 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Lorelei

Stayed 3 nights in Mar 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, room comfort
Decent walking location. Just an fyi there is free parking on the street Fri-Mon am so no need to buy parking garage as we did.
Stayed 1 night in Apr 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding value, service, and comfort

WE were surprised to find this hotel so clean and so efficient. All the employees were friendly and helpful. The breakfast was delicious and copious. I shall recommend this hotel to all my firends, and I'll stay here again when next I come.
Stayed 1 night in Apr 2025

10/10 Excellent

Lakeiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025