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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

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Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Free daily buffet breakfast
Exterior
Exterior
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(38 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(73 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

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City view

Holiday Inn New York City - Times Square by IHG

Manhattan
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very Good, 2,446 reviews
$89 nightly
The price is $107
Feb 8 - Feb 9
Total with taxes and fees
Holiday Inn New York City - Times Square by IHG

About the neighborhood

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Jacob K. Javits Convention Center. Times Square and Broadway are also within half a mile (1 km).

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Times Square - 13 min walk - 0.7 miles
  • Central Park - 16 min walk - 0.9 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Valla Table - ‬4 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Kochi - ‬4 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Hampton Inn Manhattan/Times Square South
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 2,050 reviews
$84 nightly
The price is $100
Feb 4 - Feb 5
Total with taxes and fees
Hampton Inn Manhattan/Times Square South

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side by IHG to the airport?

Holiday Inn Express New York - Manhattan West Side by IHG is 11 mi (43-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Feb 3, 2026 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side by IHG.

Does Holiday Inn Express New York - Manhattan West Side by IHG offer free breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a pool?

Holiday Inn Express New York - Manhattan West Side by IHG does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side by IHG to downtown New York?

Holiday Inn Express New York - Manhattan West Side by IHG is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 994 out of 2372 reviews
Rating 8 - Good. 692 out of 2372 reviews
Rating 6 - Okay. 382 out of 2372 reviews
Rating 4 - Poor. 163 out of 2372 reviews
Rating 2 - Terrible. 141 out of 2372 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was cleaned by housekeeping daily, only complaint is that for the price you pay to stay here it is the smallest hotel room I’ve ever stayed in
Stayed 5 nights in Dec 2025

6/10 Okay

Justin

Liked: Staff & service
It was crowded, the elevator was slow, the staff was super cool.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose, Oxnard

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to subway, Times Square, Broadway and many restaurants!
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little dated but really a great hotel for the price and being in Manhattan made it very convenient. The only problem was not the hotel's fault but we had to deal with several student groups from overseas.
Stayed 4 nights in Oct 2025

6/10 Okay

Luci

Stayed 1 night in Oct 2025

4/10 Poor

QiChen

Stayed 5 nights in Oct 2025

8/10 Good

Bassam

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in the center of all the noise but an easy walk to it. Staff was helpful and friendly. Breakfast area is way too crowded. Not sure if the plates/utensils can be moved away from the toaster where people stand and wait for their toast but that really jams up the flow. It was difficult 3/5 days to get the towels I needed in my room. All that said, I would stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Kami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was helpful and friendly. Room was small but they clean it daily which was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness
good
Stayed 1 night in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The drawer would not closed.
Stayed 4 nights in Oct 2025

2/10 Terrible

Annett

Disliked: Staff & service, amenities, property conditions & facilities
I would have appreciated not being on the ground floor. I was also a victim of fraudulent activity.
Stayed 3 nights in Oct 2025

6/10 Okay

lynn

Traveled with family
Liked: Cleanliness, staff & service
Busy small breakfast area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
You could easily walk to Times Square from here
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Pamela Mae

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, amenities
really CLOSE to cruise port, like 5 min walk. highly recommend for pre cruise
Stayed 2 nights in Oct 2025

6/10 Okay

Faith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location....but we kept having an issue with the toilet. Breakfast was ok but it was extremely crowded.
Stayed 3 nights in Oct 2025

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. Couldn't not even pass each other without someone having to move on to a bed. No room whatsoever. checked in and had 1 towel for a family of 4. Requested more and had to call 3 times over a couple of hours before we got them. Day 2, housekeeping came and took all of the towels... did not even leave a hand towel. Towel chase began again. Very loud, 6th floor, could hear street noise like the windows were open and hall noise. Staff not super friendly, just very transactional.
Stayed 2 nights in Oct 2025

10/10 Excellent

trevor, Horsham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room ..staff great.. breakfast sufficient
Stayed 13 nights in Oct 2025

4/10 Poor

Cristian

Traveled with family
Disliked: Staff & service, amenities
Not happy at all with this booking. No early check-in even if you pay. There was only 1 employee. We arrived early and the front desk employee said no early check-in. She did take out luggage so that we could go and have something to eat. We came back 1 earlier than Check-in and she told us the room was not ready and told us to seat and once ready she’ll come for us. Time passed and by 3:30 there was a huge line if people checking in and when approached her to tell her we were waiting for us she told us to get in line. We ended up getting to the room around 4:30 only to find the smallest bedroom, with the smallest beds and very small bathroom. We could barely get around. Terrible service. Will definitely not come back. NOT recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric Camille

Stayed 1 night in Sep 2025

8/10 Good

Ishmary

Traveled with family
Liked: Staff & service
Reservation staff was rude over the phone and should not be working in costumer service.
Stayed 2 nights in Oct 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel front is under construction so we almost missed the building. The little sign caught our eye. A school grade from Glasgow Scotland stayed on the same floor we were on and the teens ran up and down the hall slamming doors well into the early morning. As a light sleeper this didn’t work out so well for me, but I am glad to see the school experiencing New York! As we were leaving, another school was coming in.
Stayed 1 night in Oct 2025