Book a hotel near Jillian's Billiards, Greenbrier East

"Checked in and given room keys. Went to enter room and cleaning staff was standing in the doorway. Room was still being cleaned. Cleaners were rushed to finish. Room was not clean when we entered finally. Trash on the floor. Mirror sticky debris and bathroom sink not wiped clean. Bed was horrible condition, sloped to center so bad you could see it. Paint on shelf in bathroom bubbling and peeling up. Water pipes sounded like world war three when turned water on in sink. None of the staff wear any type of uniform and looked like they just walked in off the street. "

"The staff were great and did very well with what they had. We were in a two bedroom king suite. The had been smoked in at some point and the smell was still present. The furniture had a lot of wear and tear and look like it should be in a fraternity house. The fitted sheets or mattress pad did not fit the bed and the corners constantly came detached. Also, one of the toilets would continuously run until the tank lid was taken off and the valve was manually shut. This property has a lot of wear and tear. The staff onsite were outstanding, but I think repairs and upgrades are very much needed. I do not recommend this hotel."

"Everything was great as usual. Definitely my go to place to stay when Im in town. The staff aim to please. Amenities are always available when nedded. Parking was easy and breakfast was delicious.."

"Shower water was only warm. "

"Clean Room, beds were comfy. "

"The parking is great, the breakfast is good and the room is clean. The staff is friendly. We have stayed at this hotel many times and it never disappoints!"