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MCM Elegante Hotel & Suites Dallas

3.5-star property
2330 W Northwest Hwy, Dallas, TX 1-855-201-7819

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3.4 out of 5
See all 9 Travelocity Reviews

"The staff was very friendly. We arrived much earlier than check-in and they went above and beyond to accommodate us. The room was very comfortable a ... " More

By a verified traveler on Tue 22 Oct 2019

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Hotel Description

3.5-star hotel in Northwest Dallas

In state park

A stay at this Northwest Dallas hotel places you within 6 miles (10 km) of Toyota Music Factory and 9 miles (15 km) of Dallas Market Center. Also within 9 miles (15 km) are American Airlines Center and Dallas World Aquarium.

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free buffet breakfast each morning.

Comfy beds, flat-screen TVs

The 197 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include room service and free newspapers.

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room Sep 25 - Sep 26

Family Suite, 2 Queen Beds, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

MCM Elegante Hotel & Suites Dallas ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for MCM Elegante Hotel & Suites Dallas

Everyone (7) Couples (1)
5 out of 5
Nice the Best

Posted by on Sep 5, 2021

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3 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 8, 2021 by nventrca

Thank you for staying with us and for your feedback. We hope to have you with us again in the near future!

5 out of 5
The staff was very friendly. We arrived much earlier than check-in and they went above and beyond to accommodate us. The room was very comfortable and the breakfast buffet was very good as well. I would definitely stay there again if I were back in the Dallas area.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 25, 2019 by nventrca

Thank you for staying with us and for your feedback. We are pleased that you enjoyed your stay with us and hope to have you with us again in the near future.

2 out of 5
Hotel is okay. Staff not so good. Seems like most of the staff didn't want to be there. Breakfast was terrible. I will not ever go back.

Posted by , from Texas on Jun 19, 2018

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Comment from Hotel Management

Jun 21, 2018 by nventrca

Thank you for staying with us and for your feedback. We are disappointed that your stay with us was not satisfactory. I will discuss your comments with the staff as this is not the customer service that we expect and want.

2 out of 5
Not what I expected from the pictures that I guess were taken about 10yrs. ago. Will not go there again.

Posted by , from Dallas on May 28, 2018

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Comment from Hotel Management

Jun 4, 2018 by nventrca

Thank you for staying with us and for your feedback. We are disappointed that you did not enjoy your stay with us and hope that you will give us another opportunity in the future.

2 out of 5

The pool was nasty the spa was disgusting

Never again it was not clean we wouldn't even let the kids in the pool which is the only reason we went. We got the pool cabana it was not a cabana it was a room with a gate in front of it :(

Posted by on Jun 6, 2017

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Comment from Hotel Management

Jun 9, 2017 by normaven

Thank you for your stay with us and your feedback. I an surprised that our pool was perceived as not being clean. Attention and cleaning is provided daily to our outdoor pool.

4 out of 5

Overall really nice for the price.

Cons: Update the furniture in the lobby/entry.
Location: We were in town for a concert at Gas Monkey so the location was perfect for us.
We were very pleased with our stay. A little rough around the edges but we were happy with everything. Great staff, very clean, and yummy free breakfast bar.

Posted by on Feb 1, 2016

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Comment from Hotel Management

Nov 2, 2016 by normaven

Thank you for staying with us and your feedback. We hope to see you again in the near future.

3 out of 5

Older, good breakfast, kind staff

Hotel is older and the facilities are a little dated. The water poured out of the tap brown, but then cleared up. We notified the front desk and they said they had been working on the boiler earlier in the day, and to run the water for a bit. It did run clear after that and we felt confident showering and brushing our teeth. Got a good rate through Travelocity (20% off special of the day) which made it a good value. Bed was comfortable, free wifi, and the hot breakfast buffet next morning was good. Scrambled eggs, bacon, sausage, hash browns, 3 types of hot cereal. Staff was very kind, especially the ladies at the breakfast buffet and the shuttle driver. There is a free airport shuttle (we flew out of Love Field, didn't check if they shuttle to DFW, but I think so). The drive to Love Field is longer than you'd think, especially with traffic. The shuttle only leaves once per hour, at the top of the hour, so plan accordingly.

Posted by on Sep 10, 2015

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Comment from Hotel Management

Sep 8, 2016 by nventrca

Thank you for your feedback and you stay with us. We hope to have you with us again in the near future.

5 out of 5

Enjoyed our stay.

Very friendly staff, clean, secure, loads of hot water. Comfy beds.

Posted by on Aug 16, 2015

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Comment from Hotel Management

Sep 8, 2016 by nventrca

Thank you for your feedback. We appreciate your stay with us and hope to have you with us again in the near future

About the MCM Elegante Hotel & Suites Dallas

Location 2330 W Northwest Hwy, Dallas, TX 75220

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 1:

  • Swimming pool

Property Features

MCM Elegante Hotel & Suites Dallas offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. The business-friendly MCM Elegante Hotel & Suites Dallas also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (9.6 km / 5.9 mi)
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

MCM Elegante Hotel & Suites Dallas offers 197 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. 50-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.

Windsors - This family restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MCM Elegante Hotel Suites
  • MCM Elegante Dallas
  • Mcm Elegante & Suites Dallas
  • MCM Elegante Hotel Dallas
  • MCM Elegante Hotel & Suites Dallas Hotel
  • MCM Elegante Hotel & Suites Dallas Dallas
  • MCM Elegante Hotel & Suites Dallas Hotel Dallas

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.