"PROS: The staff at the hotel was the best part of the Hotel. They greet us each meal period with warm smiles and hugs. They remember our drink prefere ... " More

By a verified traveler on Tue 10 Jul 2018

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Hotel Description

3.5-star beachfront property near Las Americas Cancun Mall

On the beach

Within 6 miles (10 km) of this property, you'll find Plaza Las Americas and Las Plazas Outlet Cancun. Dolphin Discovery and La Isla Shopping Mall are within 12 miles (20 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and 4 restaurants. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.

Sofa beds, WiFi

Featuring conveniences like sofa beds and coffee/tea makers, the 155 guestrooms also offer balconies or patios and TVs with cable channels. WiFi, ceiling fans, and phones are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$209 per night

Junior Suite, Sea View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite Ocean View Kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room Kids eat and stay free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Super Saver Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

All Ritmo Cancun Resort & Water Park - All Inclusive ratings based on 51 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for All Ritmo Cancun Resort & Water Park - All Inclusive

Everyone (11) Family (1)
2 out of 5

It was a ok hotel

I was very disappointed that I had to pay extra $200.00 for a room in the hotel ..

Posted by , from cailfornia on Sep 5, 2018

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3 out of 5
Hotel staff was very nice. Some didn’t speak English though and all of the TV channels were in Spanish and couldn’t be changed to English from the TV menu. My room was upgraded when I checked in so that was extremely nice, and there was even a jacuzzi on the balcony. However, there were ants in the bathroom and vanity area. Also there was a sewage smell coming from the drain in the bathroom floor the entire time.

Posted by on Aug 19, 2018

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3 out of 5
Everything close up very early The pool close at 8 o'clock Basketball court at 5 o'clock Very cheap with their towels If you lose your towel card you'll be charge $25 if you lose your arm band that's a $100 They filled up my refrigerator only 1 time A year ago I stayed at villa del palmar very beautiful place

Posted by , from New York on Jul 10, 2018

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Comment from Hotel Management

Jul 16, 2018 by Guest Service

Dear Warren We appreciate your comments, we will work to improve each of the points you mention. The ALL RITMO CANCUN RESORT & WATERPARK team hopes to have your visit and meet your expectations. Best regards.

4 out of 5
PROS: The staff at the hotel was the best part of the Hotel. They greet us each meal period with warm smiles and hugs. They remember our drink preference as well. For the first time is quite sometime I was able to sleep cause the AC worked perfectly. The food was ok but not horrible. There was always something we could find to eat. The water pressure in the shower was amazing and got extra hot. CONS: There is nothing on the website that there are 2 parts to the Hotel. The standard rooms are across the street for the main building. We had to pay an upgrade fee so we could be near the outlets. This is really inconvenient. The beach was not very clean. There was seaweed everywhere. Did not make the walk along beach enjoyable. A lot of the food was cold on the buffet. It was not maintained very well. There were a few items at breakfast that were never refreshed even after asking. When they cleaned the guestroom, we never received wash cloths. Even upon arrival, we only had one. So we had to call each day to get some towels. The bath tub was quite old and needs updating.

Posted by on Jul 10, 2018

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Comment from Hotel Management

Jul 16, 2018 by Guest Service

Dear Niki: We are fully grateful with your comments and recognition of our collaborators, each of us works to always make you happy. We will work on each of the details that you tell us to improve our establishment and service. Best regards.

5 out of 5
I totally recommend this hotel. They have a awesome staff (victor) he help us a lot. Great hospitality, great food. (You have a lot of variety to pick). Mexican food was awesome. The have different activity per day. You won't get bored.. Great for family vacation. What can I say?. If I ever go back to Cancun. I will defently stay here again. Oh I can't forget the awesome view he had from our room. Our patio was the beautiful sunset, of the beach. One night they had this big fest with a buffet and a dancing show in the theater. We had a blast. Looking forward to be here again.

Posted by , from Puerto Rico on Mar 15, 2018

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Comment from Hotel Management

Mar 27, 2018 by guest service

We thank you very much for you time to write us your comment. We look forward to host you back soon.

1 out of 5

Horrible place

Never go back to This place nor to recommend to anyone at all for 2 1/2 star hotel

Posted by , from illinois on Aug 9, 2017

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Comment from Hotel Management

Aug 11, 2017 by Javier Peguero - Guest Service

Dear Guest, It is my regret we were not able to meet your expectations in this occasion. We hope to have the honor of you visit once more, we would be delighted to show you the improvements we have made with your feedback in mind. Sincerely,

1 out of 5

Poor Condition

Hotel is filthy, bathroom was clogging, Restaurant tables were dirty. Hotel has no elevator and 4 suitcases was tough. Food was poor quality. Hotel was far from all activities.

Posted by , from Sacramento, Ca on Jul 5, 2017

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Comment from Hotel Management

Jul 7, 2017 by Guest Service

Dear Guest, We really sorry that you stayed with us not were as you expected. For us is very important know this comments at time, this to improve and solving all your issues and you can enjoy your holidays. Receive our sincere apologies. We will work hard to fullfill your expects in your next trip. Warm Regards,

4 out of 5

Good family hotel.

Hotel is great for traveling with kids. We traveled with a 3 year old and he had a lot of fun. Water park was fun. kids club Always had an activity going on and keep him busy. Free paddle boards and kayaks to use on the beach. Hotel is not located near the hotel zone so we enjoyed the peaceful location away from the party areas. Food was good.

Posted by , from NY on Mar 14, 2017

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Comment from Hotel Management

Mar 17, 2017 by Guest Service

Dear Guest, Thank you for your time to let us know about your holidays in our Hotel. We are glad to know that your kids enjoyed a lot all the activities. We hope to assist you in your next trip to Cancun. Warm Regards,

1 out of 5

Terrible hotel

Pros: Nothing.
Cons: Everything
Location: location was horrible and nearby dirty area.
First they wouldn't give me a refund for a day which i didn't stay due my plane being cancel because of a storm. Then they didn't book me in the correct room, when they finally gave me the correct room the pillow stunk so back and the room smelled. The food was terrible and was low quality, the drink were bad. The hotel was very far from the hotel district. I wouldn't recommend this hotel to no one.

Posted by , from Maryland on Feb 13, 2017

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Comment from Hotel Management

Feb 17, 2017 by Guest Service

Dear Mel, We really sorry that your experience not was as you expected. Thank you for your comments and suggestions, we can work hard with these to offer a best service. Receive our sinceres apologies. Warm regards.

4 out of 5

What you pay what you get!

We enjoyed the foods, shows & activities at the resort. Nice staffs working there.

Posted by , from Houston,TX on Jun 19, 2015

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About the All Ritmo Cancun Resort & Water Park - All Inclusive

Location Km. 1.5 Carretera a Puerto Juarez, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • All meals served buffet-style
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Miniature golf included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to All Ritmo Cancun Resort & Water Park - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and mini golf. Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, an outdoor tennis court, and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking is free. This 3.5-star Cancun property is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 750 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.4 km / 14.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

All Ritmo Cancun Resort & Water Park - All Inclusive offers 155 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Cable television is provided. Bathrooms include bathtubs or showers. In-room wireless Internet access is available for a surcharge. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

El Palmar - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Ostras & Oysters - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pancho Villa - This restaurant overlooks the garden and specializes in Mexican cuisine. Reservations are required. Open select days.

La Góndola - This restaurant overlooks the ocean and pool and specializes in Italian cuisine. Reservations are required. Open select days.

Terraza & Oasis Snack Bar - Overlooking the ocean and garden, this restaurant serves lunch only. Open select days.

Nearby Activities

A private beach, an outdoor tennis court, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Sailing on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators

Fees

 

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 115 per night (2-device limit, rates may vary)
  • Airport shuttle fee: MXN 315 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 10 (roundtrip), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: MXN 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea Adventure Water Park Cancun
  • All Ritmo Cancun Resort Water Park All Inclusive
  • All Ritmo Resort Water Park All Inclusive
  • Ritmo Cancun Water Park
  • Ritmo Water Park
  • All Ritmo Cancun Water Park All Inclusive
  • All Ritmo Water Park All Inclusive
  • Sea Adventure Resort Water Park All Inclusive
  • Ritmo Water Park Inclusive

You should know

  • All Ritmo Cancun Resort & Water Park - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.