"Hotel is great for traveling with kids. We traveled with a 3 year old and he had a lot of fun. Water park was fun. kids club Always had an activity go ... " More

By a verified traveler on Tue 14 Mar 2017

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Hotel Description

An all-inclusive stay in Cancun awaits you at All Ritmo Cancun Resort & Water Park - All Inclusive. You'll be within a 15-minute walk of El Meco Archaeological Site and 2.1 km (1.3 mi) from Gran Puerto Pier. Highlights at this beachfront resort include 4 restaurants, 2 poolside bars, and a free water park.

You can enjoy TVs with cable channels, and all 155 rooms feature balconies, WiFi, and in-room childcare. Coffee/tea makers, ceiling fans, and hair dryers are also available.

The buffet restaurant, El Palmar, is open for breakfast, lunch, and dinner. The resort's own bar/lounge is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite outdoor swimming pool and free kids' club. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Puerto Juarez resort, you'll be 18.2 km (11.3 mi) from La Isla Shopping Mall and 24.3 km (15.1 mi) from El Rey Ruins.

All Ritmo Cancun Resort & Water Park - All Inclusive ratings based on 46 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5

Horrible place

Never go back to This place nor to recommend to anyone at all for 2 1/2 star hotel

Posted by , from illinois on Aug 9, 2017

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Comment from Hotel Management

Aug 11, 2017 by Javier Peguero - Guest Service

Dear Guest, It is my regret we were not able to meet your expectations in this occasion. We hope to have the honor of you visit once more, we would be delighted to show you the improvements we have made with your feedback in mind. Sincerely,

1 out of 5

Poor Condition

Hotel is filthy, bathroom was clogging, Restaurant tables were dirty. Hotel has no elevator and 4 suitcases was tough. Food was poor quality. Hotel was far from all activities.

Posted by , from Sacramento, Ca on Jul 5, 2017

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Comment from Hotel Management

Jul 7, 2017 by Guest Service

Dear Guest, We really sorry that you stayed with us not were as you expected. For us is very important know this comments at time, this to improve and solving all your issues and you can enjoy your holidays. Receive our sincere apologies. We will work hard to fullfill your expects in your next trip. Warm Regards,

4 out of 5

Good family hotel.

Hotel is great for traveling with kids. We traveled with a 3 year old and he had a lot of fun. Water park was fun. kids club Always had an activity going on and keep him busy. Free paddle boards and kayaks to use on the beach. Hotel is not located near the hotel zone so we enjoyed the peaceful location away from the party areas. Food was good.

Posted by , from NY on Mar 14, 2017

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Comment from Hotel Management

Mar 17, 2017 by Guest Service

Dear Guest, Thank you for your time to let us know about your holidays in our Hotel. We are glad to know that your kids enjoyed a lot all the activities. We hope to assist you in your next trip to Cancun. Warm Regards,

1 out of 5

Terrible hotel

Pros: Nothing.
Cons: Everything
Location: location was horrible and nearby dirty area.
First they wouldn't give me a refund for a day which i didn't stay due my plane being cancel because of a storm. Then they didn't book me in the correct room, when they finally gave me the correct room the pillow stunk so back and the room smelled. The food was terrible and was low quality, the drink were bad. The hotel was very far from the hotel district. I wouldn't recommend this hotel to no one.

Posted by , from Maryland on Feb 13, 2017

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Comment from Hotel Management

Feb 17, 2017 by Guest Service

Dear Mel, We really sorry that your experience not was as you expected. Thank you for your comments and suggestions, we can work hard with these to offer a best service. Receive our sinceres apologies. Warm regards.

4 out of 5

What you pay what you get!

We enjoyed the foods, shows & activities at the resort. Nice staffs working there.

Posted by , from Houston,TX on Jun 19, 2015

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4 out of 5

Got what we paid for!

All ritmo is a nice, quiet, friendly, family resort. It has all that an all-inclusive resort in Mexico has to offer. Is it top notch, no, but was it bottom of the barrel, no. I have stayed at a top of the line resort before and noticed the differences in food, choice of booze, and updates to the rooms, but is that worth the price tag?? After staying a week I would say no, with a group of 11 people with 4 kids (7-9yrs old) this place was a gem! My kids loved the water park, the night shows, the ocean, and the ability to get a smoothie or chocolate shake at the bar whenever they wanted, without having to wait for 10 min. I would just warn, upon first impression there are a lot of things that are outdated, but they are working hard to change that and have done a great job, if you want the *new* rooms you have to upgrade, also wifi isn't included, but is about $100/device for the week.

Posted by , from Minnesota on Apr 1, 2015

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3 out of 5

Wonderful Trip over spring break 2015

Pros: Older hotel, but they are painting and the up keep is good. The room was very comfortable.
Cons: The food was dismal. I made a comment to my wife, that the chef was mad at everyone, but we always found something to our liking.
Location: Not much nearby, except Isla Mujeres, which is a must do.
My family and I had a wonderful vacation at the ALL RITMO resort. We spent 7 days there and it was an action packed week. Granted we didnt stay at the resort the entire time, as we went to Xel-Ha, Hotel Zone and Isla Muejeres. The hotel is out of the way on the northern side of Cancun, so getting there in the car was an adventure, but it is close to the Hotel Zone, Downtown Cancun and very close to the Ferry to Isal Muejeres. We went because we wanted to get away from the crazy spring breakers in the hotel zone and the hotel was very kid friendly. We mainly went for the water park which is wonderful and the kids had a blast. The staff was great and interacted with the kids and the water balloon fight was a blast too. The ocean water is not blue like in the hotel zone and 2 poor guys tried to keep up with cleaning the beach of seaweed, but it was too much.

Posted by , from Houston, TX on Mar 25, 2015

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4 out of 5

Good Value for an All Inclusive

Some of these reviews seem way harsh. I have stayed at this hotel many times over the years and loved it. Sure if you want to spend twice the price, there are many nicer hotels, but it still remains a rare good value in the cancun area. I wouldn

Posted by on Apr 12, 2013

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3 out of 5

The saying is true....you get what you pay!!!!!

Pros: Free breakfast, buffet meals
Cons: Nothing close, No free Internet, Noisy
We just came back from Cancun Mexico and we stayed for 5 days here at Sea Adventures. This place is mainly for people with small kids people who do not have kids the only specialty you get is the free food and open bar. What i enjoyed the most was since it was cheaper I had more money to waste on tours so mostly the whole week I only went to hotel to sleep. The water park and pool were nice and warm. The beach was not like the pictures it was very ugly and dirty not like on other beaches in Cancun, there was trash brought up from the ocean all over the beach workers would pick it up but the ocean wouldnt stop bringing in trash so the whole 5 days we never got in to the beach at our own hotel. There is nothing close like shopping or the tour adventures they offer in cancun everywhere we went we had to pay for a driver/taxi to go. The only place we toured that we didnt have to go far was to get a boat to go to isla de mujeres. The food was good always a buffet there was always something to eat, they had different kids of food for different taste. The entertainment they did have was mainly for kids. So since it is a kid friendly hotel there were many kids running around all over the place. I did have a issue with the staff when we arrived I told the clerk we wanted a king size bed and ocean view and when we went to room it was not a king size nore ocean view so we went back to clerk he supposibly fixed it with a attitude rolling his eyes and mumbling something, we then went to the new room to come and find out it was not a king size nor ocean view once again. I then went back to clerk and he continued with a attidue like if I bothered him so I then told him to just give me back first room and he rudely told me he had given it away I didnt believe it. And the night before we left I had notified front desk I needed some towels and toilet paper and never received them.

Posted by , from Texas, USA on Jun 25, 2012

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2 out of 5

You get what you pay for....

Cons: Nothing close, No free Internet, Noisy
This place is for families with kids! Less expensive for that reason. Single person's dread! Kids Everywhere!! > Older hotel, not new or modern. > Staff is nice, but there can be men staff can be "too friendly" with pretty women at times. > They have games and shows going on constantly- mostly for kids. > The Michael Jackson show was amazing!Have to see! >Complimentary boats and surf boards. The worse thing of it all was: No wi-fi or FREE internet, the food; bland, repeats and bad style "American Food" (pizza, french fries, chicken fingers) and far from the Hotel Zone/Entertainment and shopping center. Overall, a very minium average stay for you money. I would not come again being I am a single person and I got tired of all the children running around all day and night time. I rather pay a bit more for more adult atmosphere, closer location and free Wi-Fi.

Posted by , from Manhattan, New York, NY, USA on Apr 25, 2012

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About the All Ritmo Cancun Resort & Water Park - All Inclusive

Location Km. 1.5 Carretera a Puerto Juarez, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. All Ritmo Cancun Resort & Water Park - All Inclusive offers its guests a complimentary water park and an outdoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee. A complimentary children's club, gift shops/newsstands, and laundry facilities are also featured at the family-friendly All Ritmo Cancun Resort & Water Park - All Inclusive. Self parking is free.

  • 155 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Children's club (free)
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.3 km / 14.5 mi)
  • Parking: Free self parking

Room Amenities

All Ritmo Cancun Resort & Water Park - All Inclusive offers 155 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

El Palmar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.

Ostras & Oysters - This beachfront restaurant specializes in seafood and serves dinner only. Reservations are required.

Pancho Villa - This restaurant is located by the pool and specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the resort include a complimentary water park and an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Windsurfing on site
  • Scuba diving nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 200 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea Adventure Water Park Cancun
  • All Ritmo Cancun Resort Water Park All Inclusive
  • All Ritmo Resort Water Park All Inclusive
  • Ritmo Cancun Water Park
  • Ritmo Water Park

You should know

  • Registered guests are the only ones allowed to be in guestrooms.