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5.0 out of 5

"clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location. " More

By a verified traveler on Tue 22 Aug 2023

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Hotel Description

4-star spa condo near Tulum Beach

Zama stay

Your stay at this Zama condo places you within 2 miles (3 km) of Dos Aguas Park and Hospital de Tulum. Tulum Beach and Tulum National Park are also within 3 miles (5 km).

Full-service spa, fitness center

A full-service spa and an outdoor pool are featured at this condo. Enjoy the gym and perks like free self parking and a free beach shuttle. Free WiFi in public areas, a terrace, and a grocery/convenience store are also on offer.

Private pools, free WiFi

The individually decorated condos offer free WiFi and hair dryers. Private pools are included, along with well-equipped kitchens with refrigerators and stovetops. Housekeeping is available on request.

Apartment, 3 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 8 Max

Signature Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Panoramic Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mistiq Luxury Condo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mistiq Luxury Condo

Couples (1)
5 out of 5
clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location.

Posted by on Aug 22, 2023

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Property Features

Mistiq Luxury Condo offers its guests a full-service spa, an outdoor pool, and a fitness center. WiFi is free in public spaces. Mistiq Luxury Condo also features a terrace, a convenience store, and express check-out. Free self parking is available. Smoking is allowed in designated areas at this 4-star Tulum condo.

  • 51 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-out
  • Convenience store
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Mistiq Luxury Condo offers 51 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Private pool
  • In-room kitchen
  • Sitting area
  • LED television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Childcare in room (surcharge)
  • Hair dryer
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the condo include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Private entrance
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 50 per accommodation, per stay
  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 50 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 9:00 AM to 8:30 PM.
  • Reservations are needed for massage services. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.