Friendly, helpful staff. Great, fun loction, easy parking. Felt like my car and I were both safe. Super cute decor, comfy, plush bed. Love aesthetic of concrete floor and doorless shower, makes for very unpleasant, chilly eperience on cold mornings. Breakfast room warm and welcoming, but lacks protein options. $6 erroneous charge on bill. Removed with no questions asked phone call (thank you) but still irritating.