Aug 10, 2023 by Hotel Gigi Quality Insurance Team
Dear Derek, Thank you for your review, this is a new door handle, for this specific door this is the only handle that can be installed. The instruction is written on the door because guests tend to use to much strength on the door handle which causes the door handle to lock. This is actually what occured in your case as your handle was pushed down to hard and ended up locking your door. I did not receive any complaints or frustrations from other guests in regards to the door, we have hosts that answer the phone 24/7 about the door issue. Our price is less expensive then the surrounding hotels due to offering standard accommodations. Hotel Gigi's main priority is to make the guest comfortable and happy, and we strive to achieve the best quality and service.
Jul 22, 2023 by Hotel Gigi Management Team
Dear Irwin, Thank you for your review, after you checked out, hotel gigi security carefully inspected the situation. The reason your door had issues was because the yale adapter was nearly pulled out, which caused the connection between the internet and the door key to malfunction. Therefore when you closed the door, the door did not lock and naturally opened. My other observation was that you and your companion took off the mattress cover and placed it in the closet. I plugged the adapter back in which caused the door to work again and had to place a new cover for the bed. This situation has never happened at Hotel Gigi, this behavior was unusual. This should resolve the issue of why the door was left open as noted nothing appeared missing. It is hotel gigi policy for guest to not move or disconnect devices in the room. Thank you for your attention, Hotel Gigi Team
Public spaces have free WiFi. A complete renovation of Hotel Gigi San Diego was completed in March 2023. This Art Deco San Diego hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Hotel Gigi San Diego offers 20 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers and toothbrushes and toothpaste. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance.
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.