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Sheraton San Diego Hotel and Marina

4.0 star property
Hotel near Marine Corps Recruit Depot in San Diego

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Photo gallery for Sheraton San Diego Hotel and Marina

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Free airport shuttle
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • AirportSan Diego, CA (SAN-San Diego Intl.)11 min walk
  • Popular LocationB Street Cruise Ship Terminal4 min drive
  • Popular LocationUSS Midway Museum5 min drive
  • Popular LocationMarine Corps Recruit Depot9 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Bay View

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Room, 2 Double Beds (Hearing Accessible) | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower (Balcony)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Tower (Balcony)

8.1/10 Very Good
  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (Lanai)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Marina View

  • 396 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower (Lanai)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Marina View

Suite, 1 King Bed with Sofa bed, Marina View | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Marina View

  • 417 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Tower (Lanai)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Tower (Lanai)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Balcony)

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Balcony)

  • 602 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Bay View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Bedroom, Bay View (Balcony)

  • 690 sq ft
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Bay View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower (Balcony)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Tower (Balcony)

8.1/10 Very Good
  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower (Balcony)

Terrace/patio

Room, 2 Double Beds, Tower (Balcony)

8/10 Very Good
  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View, Tower

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View, Tower

  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Bay View (Balcony)

  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Marina View, Tower

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Marina View, Tower

  • 305 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Tower

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower

7.9/10 Good
  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Wyndham San Diego Bayside
Pool
Free airport shuttle
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (5882)
The price is $186
per night
$210 total
includes taxes & fees
Jun 7 - Jun 8
Wyndham San Diego Bayside

About the neighborhood

San Diego

Oceanside stay.Your stay at this Harbor Island hotel places you within 3 miles (5 km) of Marine Corps Recruit Depot and USS Midway Museum. Naval Base Coronado and B Street Cruise Ship Terminal are also within 3 miles (5 km).

What's nearby

  • Port of San Diego - 4 min drive
  • B Street Cruise Ship Terminal - 4 min drive
  • USS Midway Museum - 5 min drive
  • San Diego Zoo - 8 min drive
  • Marine Corps Recruit Depot - 9 min drive

Getting around

  • County Center - Little Italy Station - 3 min drive
  • San Diego Santa Fe Depot - 11 min drive
  • San Diego Intl. Airport (SAN) - 1 min drive

Restaurants

  • Stone Brewing - 12 min walk
  • Pacifica Breeze Cafe - 12 min walk
  • Urban Crave - 13 min walk
  • Phil's BBQ - 2 min drive
  • Prado at the Airport - 18 min walk

About this property

Sheraton San Diego Hotel and Marina

Hotel near Marine Corps Recruit Depot in San Diego
Sheraton San Diego Hotel and Marina offers its guests 3 outdoor swimming pools, 2 spa tubs, and a 24-hour fitness center. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and 52 meeting rooms. Event space at this hotel measures 14874 square feet (1382 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton San Diego Hotel and Marina. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee.

This San Diego hotel is smoke free.

  • 1053 guestrooms or units
  • 12 levels
  • 2 buildings
  • 6 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 14874 sq ft of conference space
  • 1382 sq m of conference space
  • Built in 1972
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar by the pool
Sheraton San Diego Hotel and Marina offers 1053 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Boat
  • Boat tours
  • Kayaking
  • Motor boating
  • Personal motorized watercraft
  • Sailing
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Renovations and closures

The property will be renovating from November 29 2023 to May 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Frequently asked questions

How close is Sheraton San Diego Hotel and Marina to the airport?

Sheraton San Diego Hotel and Marina is 0.5 mi (1-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton San Diego Hotel and Marina?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Sheraton San Diego Hotel and Marina on May 30, 2024 start from $176.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton San Diego Hotel and Marina have an airport shuttle?

Sheraton San Diego Hotel and Marina offers a free airport shuttle, available during limited hours.

How close is Sheraton San Diego Hotel and Marina to the beach?

This hotel is 7.1 mi (18-min drive) from Mission Beach and 9.2 mi (20-min drive) from Coronado Beach. Don't forget your sunscreen!

Does Sheraton San Diego Hotel and Marina offer free breakfast?

Sheraton San Diego Hotel and Marina does not offer free breakfast.

Is there a casino at Sheraton San Diego Hotel and Marina?

No, there is no casino at this hotel.

What time is check-in at Sheraton San Diego Hotel and Marina?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sheraton San Diego Hotel and Marina?

Free parking is not available at this hotel. Self parking is available for USD 49 per night.

Does Sheraton San Diego Hotel and Marina have a pool?

Sheraton San Diego Hotel and Marina features 3 outdoor pools. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The property will be renovating one of the pools from November 29 2023 to May 31 2024 (completion date subject to change).

Does Sheraton San Diego Hotel and Marina have a restaurant?

There are 6 onsite restaurants, offering options like American cuisine, ocean views, and a poolside location.

Does Sheraton San Diego Hotel and Marina have a spa?

There are no spa services available at this hotel.

How close is Sheraton San Diego Hotel and Marina to downtown San Diego?

Sheraton San Diego Hotel and Marina is 2.3 mi away from San Diego.

Sheraton San Diego Hotel and Marina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1030 out of 2243 reviews" "
Rating 8 - Good. 466 out of 2243 reviews" "
Rating 6 - Okay. 301 out of 2243 reviews" "
Rating 4 - Poor. 233 out of 2243 reviews" "
Rating 2 - Terrible. 213 out of 2243 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at this location! Charlie assisted us with check in and went above and beyond to help make our anniversary trip to San Deigo an amazing one!
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are beautiful. Staff very nice and helpful. The store has lots of unique things and and a few food items. We ordered a chip and salsa appetizer and the staff forgot to put in the order. When we got it 30 minutes later, it was stale and cold.
Stayed 1 night in Feb 2024

6/10 Okay

Emanuelle, San Mateo

Liked: Cleanliness
Disliked: Staff & service
My recent stay at this hotel was satisfactory overall, but there are some notable points to consider. Positives: - it's close to the airport. - There are a good number of towels - Looks safe around. Negatives: - The restroom has only the basics. Shampoo, conditioner and soap. There is NO comb, cotton swabs, toothpaste, etc. The toilet paper is very low quality. What it's fine for a motel or a 2 or 3 star hotels, but I didn't expect that in a 4 or 5 star hotel. - Breakfast is available but need to be paid separately. - Parking fees are not included and must be paid separately on a daily basis. - The functionality of key cards and parking lot sensors was inconsistent, causing inconvenience. I got two cards keys but only one was working. The parking lot sensor is under sensing. It takes a while to it open (the card need to be completely touching the sensor for multiple seconds. Giving the impression it's not working). - it's under remodeling so the main lobby, the pool and multiple common areas are closed. - Housekeeping services were lacking during my stay. No one cleaned the room while I was there. - Witnessing an employee smoking in the stairwell left a negative impression. It's not one of the best impressions you want to leave. summary, while my experience was acceptable, the amenities and service fell short of the standards typically associated with a 4 or 5-star rating. A more accurate classification would be 2 or 3 stars.
Stayed 2 nights in Feb 2024

8/10 Good

Ariel

Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

JORGE LUIS

Stayed 1 night in Feb 2024

4/10 Poor

James

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Paying $50 a day for parking is exorbitant. If check in is it 4, I expect to be able to check in at 4 unlike was the case. While I understand remodeling comes with certain unavoidable inconveniences, closing both pools at the same time for such seems like pretty poor planning. The restaurants lunch menu was fine but not what I’d expect when eating dinner. Also the options were pretty limited and service was par at best. Room was listed as with marina view but overlooked the parking lot. Beyond that the room was nice
Stayed 1 night in Feb 2024

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Feb 2024