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4.7 out of 5

"Not being able to snacks at the Hotel or surrounding area and all the homeless hanging around the area. " More

By a verified traveler on Sun 25 Feb 2024

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Hotel Description

4-star hotel near San Diego Convention Center

Oceanside stay

At this Downtown San Diego hotel, you'll be well placed to visit San Diego Convention Center and Petco Park, both within a 5-minute walk. Seaport Village and USS Midway Museum are also within 2 miles (3 km).

Nightclub, 24-hour fitness

A nightclub, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. Enjoy the 24-hour gym and unwind at the bar/lounge and poolside bar.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$229* Per night/room Mar 30 - Mar 31

Suite, 1 King Bed, Balcony (Woodstock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds (Hard Rock)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen Queen Studio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Hard Rock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hard Rock Hotel San Diego ratings based on 26 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel San Diego

Everyone (14) Couples (2) Family (6)
4 out of 5
Not being able to snacks at the Hotel or surrounding area and all the homeless hanging around the area.

Posted by on Feb 25, 2024

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Comment from Hotel Management

Mar 5, 2024 by Hard Rock Team

Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

5 out of 5

Posted by on Jan 18, 2024

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Comment from Hotel Management

Feb 19, 2024 by Hard Rock Team

Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

5 out of 5

Posted by , from akron on Dec 31, 2023

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Comment from Hotel Management

Jan 14, 2024 by Hard Rock Team

Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

5 out of 5
Rooms were clean, but definitely a little worn out. Could use some updating. Front desk gave free drink tickets for the bars, but they were never open when we actually wanted a drink.

Posted by on Nov 26, 2023

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Comment from Hotel Management

Nov 29, 2023 by -Hard Rock Team

Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

1 out of 5
Checked in evening and they downgraded our room from a Queen suite to a studio, paid same price. Room was small , bathroom not clean. Pool was closed for a private event. Restaurants all closed early! What is the point should have saved $$ and stayed at motel 6. No pool, no suite and no food!

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 21, 2023 by Hard Rock Team

Hello! We are disappointed to here that you did not have a 5 star stay with us and sincerely apologize for the concerns mentioned. We will be addressing this directly with our team to ensure it does not happen in the future.

5 out of 5

Posted by , from Peosta on Jul 13, 2023

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Comment from Hotel Management

Jul 14, 2023 by -Hard Rock Team

Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

5 out of 5

Posted by on Apr 12, 2023

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Comment from Hotel Management

May 2, 2023 by Hard Rock Team

Thank you for the great review!

5 out of 5
No complaints about the hotel or room, everything was clean and in good condition. Only negative was train station across the street, it was going all night and caused noise that wasn’t blocked out.

Posted by on Jan 14, 2023

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Comment from Hotel Management

Jan 15, 2023 by Hard Rock Team

Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

5 out of 5

Posted by on Nov 7, 2022

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5 out of 5

Posted by on Nov 6, 2022

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About the Hard Rock Hotel San Diego

Location 207 5th Ave, San Diego, CA 92101

Property Features

Hard Rock Hotel San Diego offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at Hard Rock Hotel San Diego. For a fee, parking is available. This 4-star San Diego hotel is smoke free.

  • 1 building
  • 420 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2007
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Diego Santa Fe Depot (2 km / 1.2 mi)
  • Metro station: Gaslamp Quarter Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel San Diego offers 420 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Minibar
  • Plasma television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Nobu - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

MaryJanes - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9–40 for adults, and USD 9–40 for children
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Refrigerator fee: USD 30 per night
  • In-room microwave fee: USD 25 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Hotel San Diego
  • Hard Rock Hotel San Diego
  • Hard Rock San Diego
  • Hard Rock San Diego Hotel
  • Hard San Diego
  • Rock Hotel San Diego
  • San Diego Hard
  • San Diego Hard Rock
  • San Diego Hard Rock Hotel
  • San Diego Hotel Hard Rock
  • San Diego Hard Rock

You should know

  • Pool access available from 8 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.