2/10 Terrible
Deanna F.
May 3, 2024
Liked: Cleanliness
Cold Pool- Terrible Host
The host (Ashley) is terrible, she writes the listing on VRBO stating comfortably heated pool and hot tub, shame on me for trusting that meant my comfort, after arrival Ashley stated pool is not to be heated over 85 degrees (she says it will break her pool if any higher) this is despite her professional pool guy that states up to 90 is fine. We like the pool 88 Ashley wouldn't budge and stated I'm "crazy" for wanting pool that hot and "the pool is not a hot tub". We always rent a home with heated pool and use it everyday at a nice 88 temp, no issues at any of our other/many stays. Also- the temperature sensors don't work correctly so when pool heat shuts off because it believes temp is 85 it's not more like 83, hot tub max set temp is 103 which is perfect but that sensor doesn't work either as it hits 105 1/2. Pool takes about 7 hours to heat to near 85 and ashley won't allow heater to start till 8:15 am. Pool has massive leak must refill at least 1 1/2 hrs per day, this flushes out the Chlorine causing high Algae content (not safe). You can't have a hot spa when pool is heating because it floods the hot tub with cold pool water when pool heating.
Hundreds of spider webs in Lanai. Poolside recliners have no cushions and are hard. VRBO would not help us stating pool temp is minor. Having a comfortably heated pool was the sole reason we rented here but couldn't enjoy it.
Deanna F.
Stayed 30 nights in Apr 2024