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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel perfectly located for exploring Southside

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Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby
Reviews
6.8

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216
  • Popular LocationTIAA Bank Field9 min drive
  • Popular LocationSt. Johns Town Center9 min drive
  • Popular LocationJacksonville Naval Air Station19 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd
Breakfast included
Pet friendly
Parking included
Free WiFi
2.8 out of 5, (1090)
The price is $70
per night
$80 total
includes taxes & fees
May 29 - May 30
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About the neighborhood

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 6 miles (10 km) of Museum of Science and History and Jacksonville Museum of Modern Art. Also within 9 miles (15 km) are TIAA Bank Field and Cummer Museum of Art and Gardens.

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • TIAA Bank Field - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • Bono's Pit Bar-B-Q - 15 min walk
  • McDonald's - 12 min walk
  • Jackie's Seafood Market - 12 min walk
  • Krystal - 14 min walk
  • The French Pantry - 17 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel perfectly located for exploring Southside
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Jacksonville South also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 84 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
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Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

How close is SureStay Hotel by Best Western Jacksonville South to the airport?

SureStay Hotel by Best Western Jacksonville South is 9.7 mi (16-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on May 21, 2024 start from $69.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Jacksonville South have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Jacksonville South.

How close is SureStay Hotel by Best Western Jacksonville South to the beach?

This hotel is 10.5 mi (18-min drive) from Kurzius Beach.

Does SureStay Hotel by Best Western Jacksonville South offer free breakfast?

SureStay Hotel by Best Western Jacksonville South offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Jacksonville South?

No, there is no casino at this hotel, but bestbet Orange Park (17-min drive) is nearby.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at SureStay Hotel by Best Western Jacksonville South?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Jacksonville South have a pool?

SureStay Hotel by Best Western Jacksonville South does not have a pool.

Does SureStay Hotel by Best Western Jacksonville South have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Jacksonville South to downtown Jacksonville?

SureStay Hotel by Best Western Jacksonville South is 5.1 mi away from Jacksonville.

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 199 out of 707 reviews" "
Rating 8 - Good. 181 out of 707 reviews" "
Rating 6 - Okay. 110 out of 707 reviews" "
Rating 4 - Poor. 90 out of 707 reviews" "
Rating 2 - Terrible. 127 out of 707 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yanelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙏❤️
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Traveled with family
Breakfast soso. No cream cheese, no sausage, no fruit, coffee machine disnt work properly
Stayed 2 nights in Feb 2024

2/10 Terrible

Lavonda

Stayed 2 nights in Jan 2024

8/10 Good

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Suzanne

Traveled with partner
Disliked: Amenities, property conditions & facilities
The pictures make it look like it’s cute and trendy but when you get there you realize it’s just an old motel that they’ve added a coat of paint and curtains to. The bathroom ceiling was disgusting and the breakfast was laughable. Nearby is a strip club, a gun shop and a sex store.

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stated in convenience motels before but this by far is the most dirty I have ever been in. The sink was dirty, toilet seat was dirty, the bathroom floor needed to be wipe...I would give it a 2 out of 10. I was very disappointed. It looks very clean on picture but the room we stayed in was not anything I'm used to. And the only reason we had not left, it was because it was only for one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Karelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time in SureStay Hotel while visiting family and it was good for spending the night and taking some breakfast. The orange juice is delicious. The room always clean and comfortable. This time the shower wasn't so good, but in general it was pleasant experience.
Stayed 1 night in Jan 2024

8/10 Good

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
First room tv didn’t work, and no light in bathroom, second room had roaches. Nice !
Stayed 1 night in Jan 2024