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 Lake Arrowhead •1 Room
 Lake Arrowhead • 1 Room
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Lake Arrowhead Resort and Spa

3.5-star property
27984 Highway 189, Lake Arrowhead, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 14 travelocity Reviews

"The room was cold during the entire time and thermostat did not work. We did get extra blankets but that didn't help much. The Thanksgiving dinner a ... " More

By a verified traveler on Sat 26 Nov 2022

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Hotel Description

3.5-star beachfront hotel with spa

On the beach

Your stay at this hotel will put you steps from Arrowhead Resort Beach and a 5-minute walk from Blue Jay Bay. Lake Arrowhead Village and Lake Arrowhead Repertory Theatre Company are also within half a mile (1 km).

Private beach, dining

A private beach, a full-service spa, and 2 spa tubs are all featured at this Tudor hotel. There's a restaurant and a bar/lounge for dining and drinks, and also an outdoor pool on site.

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$129* Per night/room Apr 28 - Apr 29

Suite, Lakeside

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Suite (SPA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Lakeside

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Lake Arrowhead Resort and Spa ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Arrowhead Resort and Spa

Everyone (8) Couples (1) Family (2)
4 out of 5

Posted by , from valencia on Oct 31, 2023

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Comment from Hotel Management

Nov 20, 2023 by Front Desk Management

Good evening, Christina! Thank you so much for taking the time to rate your stay, we're so happy you enjoyed your visit. We hope you will return to see us again soon!

5 out of 5

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by General Manager

Karen, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

4 out of 5

Posted by on May 21, 2023

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Comment from Hotel Management

Jun 14, 2023 by General Manager

Douglas, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

5 out of 5

Posted by on Dec 29, 2022

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Comment from Hotel Management

Mar 22, 2023 by General Manager

Mabel, Thank you for taking the time to provide your feedback. We have shared it with our team and hope to welcome you back in the future!

3 out of 5
The room was cold during the entire time and thermostat did not work. We did get extra blankets but that didn't help much. The Thanksgiving dinner at BIN 189 was a disaster. No buffet as advertised, and service was long due to few servers.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 29, 2022 by General Manager

Hi Ethel, thank you for sharing your feedback. We are disappointed to hear aspects of your trip prevented this from being the experience you anticipated. It is always our greatest priority to ensure our guests, especially the guests who choose to celebrate a holiday with us, are being provided with nothing short of perfection. Your feedback will be discussed with our leadership team, and we hope you will be back to visit again.

1 out of 5
We reached 3 hrs. earlier and was told that will be called when our room was ready. Never got the call. Actually, didnt get the room till 4:20 or so. The AC would run and when it stopped then it would sound like someone was banging on the door. Then could hear people walking on the upper floor. Couldnt sleep all night. Paid lot of money for the room but was not worth it at all. Didnt enjoy our trip.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 29, 2022 by General Manager

Raj, thank you for being our guest. We are disappointed to hear your experience did not align with what you anticipated. Our housekeeping and front desk team do their best to accommodate early check-in requests, however, sometimes rooms are not available until our posted check-in time. Your feedback will be passed along to our management team, and we hope to welcome you back for a more enjoyable stay.

3 out of 5
Everything went fine except the AC was broken. Heat coming out from AC. We were unable to sleep well on our first night. I had to open the sliding door at 3am. They offered another room coz it’s not a easy fix for the AC however it’s too far from our room that we don’t want to transfer everything for just one night. We just left the sliding door all day and night.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by General Manager

Adolfo, We appreciate your comments regarding your stay and thank you for your review of our hotel. It's great to hear overall you enjoyed your stay. Our goal is to ensure your comfort, and we are disappointed we were not able to move to a room that suited your needs. Our engineering team is working on fixing the unit in that room. We hope to see you again next time you visit Lake Arrowhead.

4 out of 5

Posted by on Feb 21, 2022

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5 out of 5
Thank you.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 7, 2022 by General Manager

Rachel, Thank you for choosing Lake Arrowhead Resort for your stay and for sharing your experience. We are pleased to know how much you enjoyed our resort. We look forward to having the pleasure of hosting you again soon.

5 out of 5
NA

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 7, 2022 by General Manager

Annaleah, We are pleased you chose Lake Arrowhead Resort for your recent visit to our area. We appreciate your kind review, and we look forward to accommodating you again soon.

About the Lake Arrowhead Resort and Spa

Location 27984 Highway 189, Lake Arrowhead, CA 92382

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Lake Arrowhead Resort and Spa like an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. This Tudor hotel also offers a steam room and a terrace. This 3.5-star Lake Arrowhead hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 3 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1984
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Lake Arrowhead Resort and Spa offers 173 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

BIN 189 - Onsite family restaurant.

BIN Bar - Onsite cocktail bar. Open daily.

Aromas - Onsite coffee shop. Open daily.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a private beach, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Spa access
  • Spa tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00–30.00 for adults, and USD 10.00–15.00 for children
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrowhead And Spa Arrowhead
  • Lake Arrowhead Resort and Spa Hotel
  • Lake Arrowhead Resort and Spa Lake Arrowhead
  • Lake Arrowhead Resort and Spa Hotel Lake Arrowhead

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.