4/10 Poor
Nichol
Traveled with family
Jan 23, 2024
The last day of our trip extremely loud construction sounds began due to a remodel in the unit above ours. There was no manager on site due to a holiday but the resort representative rudely stated there was nothing she could do and would not call her superior. The sounds continued all day. My husband had conference calls that he couldn’t join and we were forced to leave the unit to get away from the noise. A noise ordinance was very clearly posted and the penalty was a fine. There was no notice to me or discounted rate due to construction in the rental agreement. The experience left a bad taste after what would have otherwise been a nice trip.
Nichol
Stayed 5 nights in Jan 2024