“Our research showed that customers did not fully understand the benefits and flexibility offered by booking their travel plans as a package, and we realized that we would not be able to effectively communicate these points through our traditional 15 or 30 second commercials,” said Brad Wilson, vice president and general manager of Travelocity. “We know that the long-form ad is an unusual medium for a travel company, but the extended format is an ideal vehicle for informing the travelling public that there is a better, easier and less expensive way to plan their journeys.”
Despite the reality that a package booking allows customers to choose from the full spectrum of air, hotel and car brands, Travelocity’s research discovered that a major roadblock for customers selecting a package booking was a perceived lack of choice. To combat this misconception, Travelocity enlisted the father-son team of Dave and Connor O’Leary, seasoned travelers who were winners of “The Amazing Race” Season 24, to highlight the benefits of package booking in Travelocity’s campaign.
To demonstrate the potential cost savings, an analysis of Travelocity data for the first half of 2014 revealed that customers who booked using packages could save up to $537* versus customers who booked their trip components separately.
*Savings based on vacation packages booked on Travelocity.com, Jan. ’14 – July ’14. Savings will vary and not available on all packages.
About Travelocity
Travelocity wants to inspire you to “Go & Smell the Roses!” and is dedicated to being your kindred spirit – a travel companion and a travel instigator, roaming the world beside you while helping make your traveling experience memorable with innovative apps, competitive prices and 24/7 customer service. Based inSouthlake (Dallas/Fort Worth), Texas, Travelocity is owned by Expedia, Inc., one of the world’s largest travel companies, with an extensive brand portfolio that includes many of the world’s leading online travel properties.
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Contact:
Jina Michael
Citizen Relations
310.698.9009
jina.michael@citizenrelations.com