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Hotel Shibari Tulum - Restaurant & Cenote Club

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A resort with a pool, lounge chairs, and a wooden deck.
Creator video
A resort with a pool, lounge chairs, and a thatched-roof building.
A spacious lobby with a high ceiling, wooden furniture, and a central seating area.
A spacious living area with a high ceiling, wooden beams, and a thatched roof. There are multiple seating options including sofas, chairs, and round tables.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Suki Garden View Deluxe

A wooden deck with a cushioned seating area, a glass door leading to a room, and a thatched-roof structure in the background.

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tsuri Jungle View Deluxe

A modern bedroom with a large bed, a glass shower, and a bathroom with a sink and mirror.

Tsuri Jungle View Deluxe

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shizen Garden View Plunge Pool

A pool area with a wooden deck, a hot tub, and a sofa with cushions.

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Saastal Jungle View Plunge Pool

A hot tub surrounded by lush tropical plants, with a wooden deck and a thatched roof overhead.

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Yaakun Grand Cenote View

A resort with a pool, lounge chairs, and a wooden deck.

Yaakun Grand Cenote View

  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shibari Grand Cenote Front

A wooden deck with a cushioned seating area and a view of a pool and jungle.

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Zona Hotelera stay.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Sian Ka'an Biosphere Reserve. Also, Ven a la Luz Sculpture is within half a mile (1 km) and SFER IK is within 3 miles (5 km).

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Playa Paraiso - 12 min drive - 4.7 miles
  • Tulum Mayan Ruins - 15 min drive - 5.5 miles
  • Playa Ruinas - 19 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪The Coffee - ‬1 min walk
  • ‪Cenzontle - ‬6 min walk
  • ‪Tacos Papi - ‬4 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

5-star adults-only hotel near Tulum Beach
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 70-inch smart TV with satellite channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.37 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to the airport?

Hotel Shibari Tulum - Restaurant & Cenote Club is 28.6 mi (58-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on Aug 3, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have an airport shuttle?

Airport shuttle services are not available at Hotel Shibari Tulum - Restaurant & Cenote Club.

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to the beach?

This hotel is a short 1-minute walk from Tulum Beach and 3.8 mi (17-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Shibari Tulum - Restaurant & Cenote Club offer free breakfast?

Free breakfast isn’t provided at Hotel Shibari Tulum - Restaurant & Cenote Club, but continental breakfast is offered for a fee of USD 30 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, there is no casino at this hotel.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Free parking is not available at this hotel. Self parking is available for USD 20 per day, and valet parking for USD 5 per day.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant?

Hotel Shibari Tulum - Restaurant & Cenote Club is home to ATTA, which features international cuisine and brunch.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a spa?

Pamper yourself with a day at Kan Spa, where you can enjoy Swedish massages, mud baths, and body scrubs.

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to downtown Tulum?

Hotel Shibari Tulum - Restaurant & Cenote Club is 3.9 mi away from Tulum.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 356 reviews
Rating 8 - Good. 31 out of 356 reviews
Rating 6 - Okay. 20 out of 356 reviews
Rating 4 - Poor. 10 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cenote 10/10, Breakfast and Birria Tacos by the cenote 10/10, night restaurant food 7/10 , staff 10/10, jacuzzi 0/10 no privacy whatsoever
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! From our stay to the amenities the staff were absolutely incredible!! Will be coming back very soon!!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was so kind and went above and beyond to make your stay special. The free breakfast was sooo good! The restaurant had amazing options for everything. Would visit again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, beautiful and comfortable room
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but food and drinks expensive. Also spa expensive. Usually anywhere I stay in area you get 20 percent off food and drinks and spa for staying at hotel.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Loved every second of it
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Zaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Super friendly and attentive. Rooms were clean, amenities were great, and food was delicious!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive. Large room and very clean! Great attention to detail throughout the property! 5 stars
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great room, exceptional service. Very easy to valet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. I have literally no complaints. I would stay here again. Perfect location, amazing food, clean rooms, the attention to detail is incredible. Spa services were awesome, yoga was great, cenote is beautiful. Was sad to leave.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Javail Azie Kirkendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The staff was wonderful and very helpful to my husband and I. The menu seems to have many options. However, I ate the same thing almost everyday sometimes twice a day because the options with chicken were so few. I don't eat beef, pork or seafood so could only enjoy molletes every morning. We ended up eating outside of the hotel just to get a variety.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Heather

Amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with a private cenote, a little piece of paradise away from the busy street. Very serene place to enjoy a great DJ during the day, reading by the cenote, enjoying good (however pricey) food and drinks. The low point… we lamented being given a premium room with a view on abandoned structures that ruined the experience. Tried to change our room but the hotel management was totally deaf to our request, and only offered to upgrade us at a cost $65/night when we were already paying in excess of $300… so they left us with a very mixed feeling….
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bimal M

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very private experience.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Shibari was wonderful! Staff were very professional, attentive & courteous. Check-in process was simple. They were able to check me in early. The room floor seemed like it wasn’t cleaned that well but the room and view was so beautiful it took the focus away from it. The cenote and restaurant area were amazing. Food taste amazing, a bit overpriced, but the taste, service & staff compensated for it. The fitness center can use some attention.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Anthony

I had a reservation with them and had a family emergency coming up and tried to cancel my reservation with more than enough time of notice and they refused to cancel and give me a refund.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nodira

Liked: Cleanliness, property conditions & facilities
It was very nice. However they wouldnt allow friends guest to the hotel. Otherwise. It is our third stay in this hotel and we enjoy it every time.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibari is a top notch resort. Not your typical all inclusive. Very quiet, friendly staff, amazing rooms, top notch restaurant, the cenote inside is a great feature. I highly recommend this place for couples.
Stayed 4 nights in Oct 2025

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