Copal Tulum Hotel

4.5 star property
4.5-star luxury hotel near Tulum Beach

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Photo gallery for Copal Tulum Hotel

Exterior
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Living room | 43-inch Smart TV with satellite channels, TV, Netflix
1 bedroom, premium bedding, down comforters, memory foam beds
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Calle Ixchel sn, Tulum, QROO, 77760
  • Tulum National Park
    ‪19 min walk‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪49 min drive‬

Room options

Premium Apartment, 1 Bedroom, Private Pool, Garden View

  • 1658 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 1 Bedroom, Private Pool

  • 969 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

  • 1163 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Premium Double Room, 1 King Bed, Private Pool, Garden View

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

Luxury Apartment, 1 Bedroom, Terrace, Garden View

  • 1023 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

Deluxe Double Room, 1 King Bed, Terrace

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

  • 2303 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 4 Bedrooms, Garden View

  • 3100 sq ft
  • Sleeps 10
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

  • 1776 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

  • 2314 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 King Sofa Bed

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

What's nearby

  • Tulum National Park - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 7 min drive - 2.9 miles
  • Tulum Beach - 7 min drive - 3.7 miles
  • Playa Paraiso - 8 min drive - 3.3 miles
  • Tulum Mayan Ruins - 8 min drive - 3.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

4.5-star luxury hotel near Tulum Beach
Copal Tulum Hotel offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Copal Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 85 guestrooms or units
  • 2 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Copal Tulum Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. 43-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 360 to 360 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Copal Tulum Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

How close is Copal Tulum Hotel to the airport?

Copal Tulum Hotel is 25.5 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Copal Tulum Hotel have an airport shuttle?

Copal Tulum Hotel offers an airport shuttle 24 hours a day, on request, for a charge of MXN 2500 per vehicle, one-way.

How close is Copal Tulum Hotel to the beach?

This hotel is 3.4 mi (12-min drive) from Tulum Beach and 3.5 mi (14-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Copal Tulum Hotel offer free breakfast?

Free breakfast isn’t provided at Copal Tulum Hotel, but cooked-to-order breakfast is offered for a fee of between MXN 360 and 360 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Copal Tulum Hotel?

No, there is no casino at this hotel.

What time is check-in at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Copal Tulum Hotel?

This hotel offers free self parking.

Does Copal Tulum Hotel have a pool?

Copal Tulum Hotel features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Copal Tulum Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Copal Tulum Hotel have a spa?

Pamper yourself with a day at The Healing Spot, where you can enjoy sports massages, body treatments, and facials.

How close is Copal Tulum Hotel to downtown Tulum?

Copal Tulum Hotel is 0.7 mi away from Tulum.

Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 985 reviews
Rating 8 - Good. 155 out of 985 reviews
Rating 6 - Okay. 70 out of 985 reviews
Rating 4 - Poor. 55 out of 985 reviews
Rating 2 - Terrible. 71 out of 985 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

THADINE, DORCHESTER

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tandeleya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Always stay there!
Stayed 1 night in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The power went out and I had no acces to internet and had to book another room. I would like a refund.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Fheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Getaway

Great Experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia, Milton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, clean and spacious rooms.
Stayed 5 nights in Mar 2025

10/10 Excellent

Barbie

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Stayed 7 nights in Mar 2025

10/10 Excellent

Joscelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dope spot felt like I was in the jungle . The staff is very helpful and it’s in a safe area
Stayed 4 nights in Feb 2025

10/10 Excellent

Jesús

Stayed 2 nights in Mar 2025

10/10 Excellent

Karla, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

clara, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Stayed 9 nights in Feb 2025

10/10 Excellent

Terrell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great pick for my first time in tulum
Stayed 4 nights in Feb 2025

10/10 Excellent

Cyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with excellent staff and service. Restaurant had excellent food.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alice

Stayed 7 nights in Feb 2025

10/10 Excellent

Tehlair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and the ability to rent atvs
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected

Everything expected and even more. The staff when you first arrive are super personal and keep a friendship the whole time you are there. We stayed a week. Every evening coral filled the air. The hotel is some what off the beaten path, but still ina central location to restaurants.
Stayed 7 nights in Dec 2024

6/10 Okay

Kyle

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The restaurant was decent. Recommend the upstairs Japanese restaurant. Call ahead to see if you can book a whole apartment rather than a single room as the room itself is rather small.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good meal and drink options. Overall a very good value, but a little bit of a walk from the main tulum strip
Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely INCREDIBLE!!! I loved it here. Having a private pool was fantastic. Definitely coming back!
Stayed 2 nights in Feb 2025