Romantic Hotels in San Juan Capistrano, CA

"No AC, asked for it to be fixed 3 times—was brought up a heater. I can’t make this up. No towels for pool, stayed 3 nights, same issue every time. When asked for more towels, they said 20minutes, after an hour, still no towels. Literally ever night, for three nights. Elevators are horrible. On the left side of the building there are two elevators, Both are out of service. on the right side, There are three elevators only two are in service. Three nights stay was not asked if we want clean towels or room service for a bed turnover at all. Was woken up at 7 AM on Monday morning from construction in the room adjacent to us, and by construction, I mean what sounded like a jackhammer. It woke my kid up crying because she was so confused on what was happening. They started closing breakfast down 10 minutes before it ended, all 3 days. Beds annd sofa sleepers are horrific! I could literally feel thr spring in my back on their chairs a couch, the beds were the same. We paid for a balcony room but instead got a “patio” which was side enough for the 7 year old to stand on, my body was still partly in the room. Oh and that view! Construction soon straight ahead, all dirt, scrapes, and contraction machines. Ironically enough, no noise from that at all. The list goes on. Wouldn’t recommends, it’s gives motel vibes, like 2 star motel vibes. I was surprised the rooms were clean and bug free. Shout out to the house keeping! "

"We were in town for a difficult trip and Laguna Hills Lodge was a nice, relaxing place to be in the evenings. "

"Very pet friendly. Room was large and very comfortable. Staff was great. Breakfast was nice. Omlet bar was a nice surprise "

"It’s right on the ocean , so big win there , beds could be a bit more comfortable, and maybe include a room microwave. But again the ocean is the big win , I don’t think you can get any closer than to actually jump in . Loved it "

"The restaurant staff were excellent the check in staff were great not all were friendly. The woman who checked me in was helpful and friendly."

"The hotel was very crowded and never let up. There is nowhere to park except for at the hotel or valet. Parking is $42/night per vehicle. We had to vehicles and I find it ridiculous when hotels want to charge you to park at the establishment you are already paying for. The TV in one of the rooms was not working. We waited 2 hours and 40 minutes for maintenance before giving up and leaving for dinner. The slide at the pool was closed all weekend and that information was not on their site. It was in the high 80’s and the reason I chose this hotel. One of our rooms had a dirty bathroom and trash in the bin from previous guests. Onsite restaurant was just okay. I wouldn’t go out of my way to eat there. Overall, I don’t recommend this place. There are better hotels in the area for the same or better pricing. "