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The Enchanted Suites & Residence

2.0 star property
Enjoy free breakfast at this Roswell hotel

Choose dates to view prices

Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Restaurant
Full-size fridge, microwave, griddle
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min drive‬
  • Place, Roswell Museum
    ‪4 min drive‬
  • Place, Alien Zone
    ‪5 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Roswell

In Roswell .You'll be within half a mile (1 km) of Eastern New Mexico Medical Center and 2 miles (3 km) of New Mexico Military Institute with a stay here. Lovelace Regional Hospital and Woof Bowl Dog Park are also within 2 miles (3 km).

What's nearby

  • New Mexico Military Institute - 2 min drive - 1.2 miles
  • Roswell Museum - 4 min drive - 1.9 miles
  • Roswell Convention & Visitors Bureau - 4 min drive - 1.9 miles
  • Alien Zone - 5 min drive - 2.6 miles
  • International UFO Museum - 5 min drive - 2.6 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪Whataburger - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Subway - ‬8 min walk
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

The Enchanted Suites & Residence

Enjoy free breakfast at this Roswell hotel
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
The Enchanted Suites & Residence offers 70 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers.

Cable television is provided. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

How close is The Enchanted Suites & Residence to the airport?

The Enchanted Suites & Residence is 10.5 mi (21-min drive) away from the Roswell, NM (ROW-Industrial Air Center) airport, the closest popular airport to the property.

How much does it cost to stay at The Enchanted Suites & Residence ?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at The Enchanted Suites & Residence on Oct 9, 2025 start from $81.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Enchanted Suites & Residence have an airport shuttle?

Airport shuttle services are not available at The Enchanted Suites & Residence .

Does The Enchanted Suites & Residence offer free breakfast?

The Enchanted Suites & Residence offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 9:00 AM.

Is there a casino at The Enchanted Suites & Residence ?

No, there is no casino at this hotel.

What time is check-in at The Enchanted Suites & Residence ?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Enchanted Suites & Residence ?

This hotel offers free self parking.

Does The Enchanted Suites & Residence have a pool?

The Enchanted Suites & Residence does not have a pool.

Does The Enchanted Suites & Residence have a restaurant?

Yes, there is a restaurant on site.

Does The Enchanted Suites & Residence have a spa?

There are no spa services available at this hotel.

How close is The Enchanted Suites & Residence to downtown Roswell?

The Enchanted Suites & Residence is 2.3 mi away from Roswell.

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 131 reviews
Rating 8 - Good. 31 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice inside
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice when walking in and customer service has been great will definitely stay again thank you
Stayed 1 night in Sep 2025

4/10 Poor

Pat

Traveled with family
Liked: Staff & service
Thus far, the facility is “okay” at best. Dead roach in closet doesn’t help. However, biggest problem is noise coming from room above with kids - might as well be in the same room with them.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Big comfortable at a great price
Stayed 1 night in Aug 2025

4/10 Poor

Masataka

Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Kyrsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Quiet and tucked into a neighborhood. Big rooms. Excellent amenities all included. Loved the game room and theater. Breakfast was excellent with great variety (not just pastries!), well stocked and a lovely dining room. All employees were friendly and attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great converted hotel!

The hotel was clean, the staff was friendly and helpful. Our kids wanted to stay longer! We enjoyed our time in Roswell.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Dora

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Maricopa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Gross!

Check in was weird. The front desk agent walked away for like 5 minutes to do... something? He walked us to our room, which was nice. The place was crawling with cockroaches...there were 4 in our room overnight. Outside, when we left, there were easily hundreds dying or dead outside. Also, in the lobby women's bathroom, there were boogers wiped all along the bathroom wall and the sink was incredibly dirty (caked on soap/dirt for one). The cook for the restaurant spent the whole time talking with the front desk agent and then gave us a printed menu that was charging $80 for a steak (?!).
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Dakota

Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty new hotel but they working on it !
Stayed 1 night in Jun 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was unique.
Stayed 1 night in Jun 2025

8/10 Good

Juana María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lindsay

Disliked: Cleanliness
Wish the locks to the room were better. Definitely doesn’t feel very secure. Our room we had an actual key with just one little lock. When we walked into the room there looked to be a cockroach or something similar next to the first bed and kitchen area. We were able to kill it and then there was a huge glob of hair next to the cockroach. They had no trash cans. We checked in very late after a very long drive so we didn’t say anything in the moment since the kids just needed to get some sleep. When we checked out there was no one at the front desk. When I rang the doorbell someone from the kitchen came and got the key from me so I wasn’t able to talk to anyone about the conditions.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Book with Caution

This is a newer facility and still up and coming and still being set up. Food situation is pretty grim at this time: even though there is complimentary breakfast included, it is not readily laid out for the guest. You have to ask the kitchen associate for everything. The kitchen associate was rough and temperamental and not welcoming. So, you don't feel like asking here again and again or with the worry that someone might mess your food behind the scenes. Basics were missing like accompaniments: butter pouches, creamcheese or jam to apply on the toast. No toaster. Breakfast was repetitvely the same-bacon, egg, sausage, egg and toast; no fruit, yogurt, milk, ketchup or or plain creamer available. Only sweetened creamer was there. The coffee cardboard glasses finished and when asked, I was given plastic water glasses in which coffee could not be poured. A guest was vaping in the dining area. This should be strictly prohibited especially in a kid-friendly zone. The rooms: are missing a table, and seating of some sort for office work, iron, iron board, hangers, hair dryer. Rooms are spacious though. This is a hospitality industry and the basics of hospitality were missing. Game room is an added bonus adn an excellent I did provide feedback to the front desk staff since they were very courteous and open to feedback and receptive. I would love to come back here when they improve. attraction to the guests. The gym was fantastic and I used it everyday of my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Velia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is attached to a mental hospital!!!
Stayed 2 nights in Jun 2025

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff, whatever extra we needed we got it right a way
Stayed 3 nights in Jun 2025

6/10 Okay

Sheryle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but uncomfortable

The facility is absolutely beautiful. You can tell that it was priorly an assisted living home because there are signs and things like residential dining area throughout the entire facility and there are emergency pull strings next to all of the toilets. The beds were rockhard, so neither set of people got much sleep although they were supposedly brand new orthopedic mattresses. They were extremely hard. In fact, the second night, I asked for extra pillows to sleep on top of the pillows on top of bed. Second bedroom has no air-conditioning in it so even with the door open to the living room, the room was still hot even with the ceiling fan. They had a game room and movie theater, which was a super cool set up but no air conditioning throughout the building except for in your room so super hot. We stayed in there for about 45 minutes and had to go back to our room because it was 106 that day. Love the fact that there are laundry facilities. Also, you have a kitchen set up which includes a grill, a microwave and a refrigerator. There are no plates or dishes or silverware of any sort. With just a few improvements I believe this would be a destination hotel.
Stayed 2 nights in Jun 2025