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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

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Property amenity
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Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
10060 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

In shopping district.You'll find Virginia Hospital & Health and Elk's Lodge within 3 miles (5 km) of this hotel. Short Pump Town Center and Regency Square Mall are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 3.5 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.4 miles
  • University of Richmond - 10 min drive - 6.3 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 7.5 miles
  • Virginia Commonwealth University - 15 min drive - 11.9 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬7 min walk
  • ‪Chicken Salad Chick - ‬16 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬2 min drive
  • ‪Panera Bread - ‬12 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

Hotel near Short Pump Town Center in Glen Allen
As a guest of Extended Stay America Select Suites Richmond Innsbrook, you'll find a fitness center, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites Richmond Innsbrook also features laundry facilities, express check-out, and a front-desk safe. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Extended Stay America Select Suites - Richmond - West End - I-64

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.1 out of 5, 1,003 reviews
$85 nightly
The price is $99
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Total with taxes and fees
Extended Stay America Select Suites - Richmond - West End - I-64

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Frequently asked questions

How close is Extended Stay America Select Suites Richmond Innsbrook to the airport?

Extended Stay America Select Suites Richmond Innsbrook is 20.2 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Select Suites Richmond Innsbrook?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites Richmond Innsbrook on Sep 14, 2025 start from $86.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Select Suites Richmond Innsbrook have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Select Suites Richmond Innsbrook.

Does Extended Stay America Select Suites Richmond Innsbrook offer free breakfast?

Extended Stay America Select Suites Richmond Innsbrook does not offer free breakfast.

Is there a casino at Extended Stay America Select Suites Richmond Innsbrook?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Select Suites Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Select Suites Richmond Innsbrook?

This hotel offers free self parking.

Does Extended Stay America Select Suites Richmond Innsbrook have a pool?

Extended Stay America Select Suites Richmond Innsbrook does not have a pool.

Does Extended Stay America Select Suites Richmond Innsbrook have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Select Suites Richmond Innsbrook to downtown Glen Allen?

Extended Stay America Select Suites Richmond Innsbrook is 0.7 mi away from Innsbrook.

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 183 out of 679 reviews
Rating 8 - Good. 139 out of 679 reviews
Rating 6 - Okay. 96 out of 679 reviews
Rating 4 - Poor. 95 out of 679 reviews
Rating 2 - Terrible. 166 out of 679 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kiera

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my family stayed but didn’t feel like it was clean enough everything was dirty , the hallways , carpet , the elevator as well we won’t be coming back
Stayed 2 nights in May 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor place
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed

10/10 Excellent

Orlando

Stayed 1 night in May 2025

10/10 Excellent

Romullo cezar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Ann

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusted and unhappy with our stay!

This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
Stayed 3 nights in May 2025

2/10 Terrible

Joy

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carl

Stayed 1 night in Apr 2025

6/10 Okay

Aaron

Stayed 1 night in Apr 2025

2/10 Terrible

Bruce R

Stayed 1 night in Apr 2025

10/10 Excellent

Favian

Business traveler
Stayed 14 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

2/10 Terrible

Melanie, Charlottesville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Expedia for helping me obtain a refund from this hotel are we had to leave during the 1st night due to the conditions. Checked in at 5pm, then left to go to a funeral viewing, when we arrived back to the hotel later that night, the front desk was closed -no staff working the overnight. The room had a kitchen, but there were no kitchen supplies - apparently you have to rent those at the front desk. There was not a coffee maker, or cups for water, or even an ironing board and iron. There was a TV, and 2 beds, but no chairs, no decor, broken lamps, no clocks, outlets that didn't work, etc. The bathroom had 2 towels and 2 washcloths, even though we had 4 people listed on the reservation. No hand towel, no shampoo, no soap. There was a very tiny amount of toilet paper on the roll, with no back up toilet paper, the tp was gone after 2 people used the bathroom. We were on the ground floor with no way to lock the window. Had noisy people in the halls at night and more than one trying to open the door. The smell of weed was so strong we had to put our heads under the blankets, all of our luggage smelled of weed when we returned home. During the night the roaches came out, after killing multiple roaches, we packed up, left the hotel, sat in our car until morning and refused to spend another night there.
Stayed 2 nights in Mar 2025

2/10 Terrible

INDERIA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yhe nicest thing about the property was rhe staff other wise the conditon of the room and the surrounding area was simply nasty
Stayed 18 nights in Mar 2025

2/10 Terrible

Stefanie

Traveled with group
Disliked: Amenities
There were roaches in the room
Stayed 1 night in Mar 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach infestation!

I booked 3 rooms for me and my coworkers. Each room had roaches! Management didn’t help. Poor attitude so we booked a different hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

2/10 Terrible

Kennon

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was okay and room was clean
Stayed 1 night in Mar 2025