8/10 Good
Jose Daniel
Traveled with partner
Apr 19, 2025
Everything was great, the rooms are as shown on their pictures and Ana, Sebastian, (the other person at the bar whose name I cannot remember right now) and the cleaning staff were all extremely nice!
We would’ve given it a 5 but:
- The property is advertised as Pay At Property but they charged me the full amount about 3 days after booking and neither Expedia nor the Hotel helped solve the issue.
- Right when checking out we were charged a bunch of stuff that the staff very clearly and repeatedly said was included at breakfast, such as tea, some dishes (in one particular case we were told the person who served us was wrong but still went ahead and charged it to the final bill even though they had agreed they wouldn’t). We ended up paying about $30 USD extra for unexplained stuff (after they “did us the favor” of lowering the extra charges).
It would’ve all been perfect if the owners had shown more principle than greediness.
Oh and don’t believe they give you “beach towels”, they’re just beach throws that won’t dry you.
Also the restaurant stops serving food after 3:00 p.m.
Jose Daniel
Stayed 4 nights in Apr 2025