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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Exterior
Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets
Courtyard
Front of property
Honeymoon Room with Jacuzzi and Terrace | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

8.0 out of 10
Very good
(4 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business center

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Garden view

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Garden Balcony

Garden Balcony | Minibar, in-room safe, bed sheets

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Garden view

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  • Breakfast included
  • Parking included
  • Free WiFi
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Jan 30 - Jan 31
Total with taxes and fees
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About the neighborhood

Playa del Carmen

On the beach.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Frida Kahlo Museum and 3D Museum of Wonders are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

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Jan 28 - Jan 29
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free beach club

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the airport?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 22.1 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have an airport shuttle?

Pelicano Inn Playa del Carmen - Beachfront Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 65 per vehicle, one-way.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Pelicano Inn Playa del Carmen - Beachfront Hotel offer free breakfast?

Free breakfast isn’t offered at Pelicano Inn Playa del Carmen - Beachfront Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Free parking is not available at this hotel.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a pool?

Pelicano Inn Playa del Carmen - Beachfront Hotel does not have a pool.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a restaurant?

Pelicano Inn Playa del Carmen - Beachfront Hotel is home to Pelicano Inn, which features ocean views, a beachfront location, and al fresco dining.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a spa?

There are no spa services available at this hotel.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to downtown Playa del Carmen?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 0.3 mi away from Playa del Carmen.

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 148 out of 343 reviews
Rating 8 - Good. 109 out of 343 reviews
Rating 6 - Okay. 53 out of 343 reviews
Rating 4 - Poor. 19 out of 343 reviews
Rating 2 - Terrible. 14 out of 343 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Yanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelicano Inn is a great place to stay. The staff is awesome! The room was spacious, did not have ocean view, but we were close enough to the ocean and would go up to the gym and have the whole terrace to watch the ocean. The ocean was not clear, but we would see it clearing up everyday... in a couple of weeks it should be zargazo free. The breakfast was awesome! Isaac is a great server! Place is very well situated. In the middle of everything, but also quiet enough to have a good night sleep. Everything is walking distance. It is not a luxurious hotel, but it is a great one! It was the Perfect Place for our couple's getaway.
Zargazo Cleanup
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Stayed 4 nights in Oct 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Old property needs updating but clean and in a great location
Stayed 8 nights in Sep 2025

8/10 Good

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really lovely. Great location, beach is beautiful even with the rocky sections. Food was amazing. Staff was friendly and attentive. Only issue was the wifi went out a few times, but otherwise we loved our stay there.
Sunrise view from the beach
Delicious breakfast. Those enchiladas suizas are just amazing!
The delicious bread too. Can't forget that.
Stayed 5 nights in Oct 2025

2/10 Terrible

Nancy

Traveled with family and small children, Traveled with family
Disliked: Amenities
This hotel says they offer shuttle service however when I reserved and tried over 50 times to call them to make a reservation for shuttle all my calls went unanswered. I went into panic since it was my first time at playa and was really looking for a hotel with shuttle so that I could feel safer. I had to cancel my reservation to try and find another hotel that could answer and did not receive my money back either.
Stayed 1 night in Sep 2025

8/10 Good

james

Stayed 2 nights in Sep 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older in architecture but is well kept, clean and comfortable. The retro vibe works and offers a quiet retreat away from crowds, bars and restaurantals. The location however is great as you are literally steps away from all the action. The staff at the front desk were friendly and very willing to assist and ensure my stay was comfortable. The waiters at the restaurant were also cool and professional. My only disappointment was the beach as it was full of seaweed. The hotel doesn't have controll over this as it affected all the hotels on the strip as well.
Stayed 5 nights in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!!
Stayed 5 nights in Aug 2025

6/10 Okay

Marleni

It’s well situated, but TV did not work and no parking which you have to pay extra. They offered breakfast and thing that it made it special was that they fix you a box with sandwich, apple and a bottle of water to take for early excursions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M e gustaron las instalaciones linpias el sevicio y amavilidad del personal desde que yegas y en especial el equipo del restauran muy amables .los 3 chef en especial a karla.x su amabilidad luis y el Argentino y los otros tambien muy amables y tanbien el jerente exelente persona.gracias
Stayed 10 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
I love this place!
Stayed 1 night in Aug 2025

8/10 Good

Yeni Graciela

Liked: Cleanliness, staff & service
El hotel tiene una atención increible de parte de todo su personal, muy rica la comida del restaurante y las bebidas. Es un hotel que necesita renovarse, camas sobre todo, pero tiene una ubicación genial, está cerquita de la quinta avenida pero con mucha tranquilidad y frente al mar con una muy buena vista
Stayed 2 nights in Aug 2025

8/10 Good

Jeimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
exellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Gautham, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Stayed 3 nights in Jul 2025

8/10 Good

Fabiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

6/10 Okay

Natasha, San Antonio

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Lost power. Asked for towels and never received.
Stayed 3 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Stayed 3 nights in Apr 2025

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Stayed 6 nights in May 2025