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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun loungers, beach umbrellas
Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets
Property grounds
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

7.4 out of 10
Good
(3 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business center

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony | Minibar, in-room safe, bed sheets

Garden Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

On the beach.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Frida Kahlo Museum and 3D Museum of Wonders are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
  • Playacar Beach - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Deck 5 Pool And Skybar - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free beach club

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the airport?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 22.1 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have an airport shuttle?

Pelicano Inn Playa del Carmen - Beachfront Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 65 per vehicle, one-way.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Pelicano Inn Playa del Carmen - Beachfront Hotel offer free breakfast?

Free breakfast isn’t offered at Pelicano Inn Playa del Carmen - Beachfront Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Free parking is not available at this hotel.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a pool?

Pelicano Inn Playa del Carmen - Beachfront Hotel does not have a pool.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a restaurant?

Pelicano Inn Playa del Carmen - Beachfront Hotel is home to Pelicano Inn, which features ocean views, a beachfront location, and al fresco dining.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a spa?

There are no spa services available at this hotel.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to downtown Playa del Carmen?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 0.3 mi away from Playa del Carmen.

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 128 out of 313 reviews
Rating 8 - Good. 104 out of 313 reviews
Rating 6 - Okay. 49 out of 313 reviews
Rating 4 - Poor. 18 out of 313 reviews
Rating 2 - Terrible. 14 out of 313 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Stayed 3 nights in Jul 2025

8/10 Good

Fabiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

6/10 Okay

Natasha, San Antonio

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Lost power. Asked for towels and never received.
Stayed 3 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Stayed 3 nights in Apr 2025

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Stayed 6 nights in May 2025

6/10 Okay

Marjana

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms are dark and outdated. Location is nice and all the restaurants are in a walk in distance.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Stayed 6 nights in Apr 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ellen

Traveled with group
Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not what was advertised

This is property has gated access and you need to buzz in and out each time. This may make you feel safe, but the question is - why is this required? The room was really basic and despite being advertised as a sea view you couldn't see it unless you climbed up and stood on the top of a wall. No balcony, despite the description. instead the room opened out onto an open walkway which was a right of way to others rooms - no privacy whatsoever. And despite saying the cost included all taxes, we were charged additional tax at check-in, where you were also told if you tried to hang anything out to dry you would be fined. We were not allowed to leave the premises at check-out until the room had been inspected for breakages and anything stolen (not that there was anything you wanted to take). The aircon was on/off, no alternative settings and you only had a sheet on the bed so we had to pile towels on top of us to keep warm in the night. It was unbearably hot if the aircon was turned off. The paths there so uneven you couldn't wheel a case - you had to carry it. So many up and down steps to get to the room, really not suitable for anyone who isn't a circus performer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eunice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Stayed 7 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

petr

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto, fontana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina, Fort Macleod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

8/10 Good

Julie Ann, Honey Harbour

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Stayed 6 nights in Mar 2025

10/10 Excellent

VERNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
Stayed 7 nights in Dec 2024

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service
Carolina and Lolita at the front desk were amazing and Daniel in the Resturant! Thank you for a wonderful experience
Stayed 1 night in Jan 2025

6/10 Okay

Andre

Traveled with partner
Liked: Staff & service
no television in the room
Stayed 6 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and had a lot of good information and generally pleasant and helpful. The property is beautiful and clean. The view from my balcony was fantastic and I loved my room. The included breakfast was good. Despite it being right off Quinta Avenida it was quiet and peaceful.