Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
3.5-star beachfront resort near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

3 outdoor pools, sun loungers
Snack bar
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪11 min walk‬
  • Quinta Avenida
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Garden, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Accessible Room, 1 Queen Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 428 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(30 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

Room Superior With Pool View

  • Sleeps 4

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 3 miles (5 km) of Quinta Avenida and Playacar Golf Club. Also, Mamitas Beach is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).

What's nearby

  • Playacar Golf Club - 11 min walk - 0.6 miles
  • Playacar Beach - 14 min walk - 0.8 miles
  • Quinta Avenida - 5 min drive - 1.6 miles
  • Xplor Theme Park - 8 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 12 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Wyndham Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5-star beachfront resort near Playacar Golf Club
Some rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the family-friendly Viva Maya by Wyndham, A Trademark All Inclusive Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 604 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 1763 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. 55-inch LED televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to the airport?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is 20.3 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on Jun 23, 2025 start from $317.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have an airport shuttle?

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers an airport shuttle.

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free breakfast?

Viva Maya by Wyndham, A Trademark All Inclusive Resort does not offer free breakfast.

Is there a casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, there is no casino at this resort, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

This resort offers free self parking.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Viva Maya by Wyndham, A Trademark All Inclusive Resort features 3 outdoor pools.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a restaurant?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is home to La Terraza, which features international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a spa?

This resort has a spa, which features massages, body treatments, and body scrubs.

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to downtown Playa del Carmen?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is 1.9 mi away from Playa del Carmen.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 419 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johnathon D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristine Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

6/10 Okay

Klediana

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lapropiedad es magnifica in exelente condicion.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bridger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice for an older one. It is very clean and maintained. They have a wonderful beach and pool area. We will be back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always take good.care or you..the beach is wonderful
Stayed 10 nights in Mar 2025

2/10 Terrible

danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Stephen Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3:00 pm checkin was annoying. The room keys in the worn out reader was challenging at time of you wanted to get into the room quickly
Stayed 6 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Pamela

Stayed 6 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Over all, our stay was amazing. The resort is beautiful and very clean. The food at the buffet was above par. The beach was gorgeous. There were plenty of chairs on the beach but small tables would be handy. One thing we found frustrating is that we had great difficulty getting change. We wanted to tip more but only had bigger denominations. We found the service at the Italian restaurant was lacking. We were given a glass of wine on arrival and only got a refill after our meals were almost done. We would not hesitate to recommend the Viva Maya to anyone.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marcella Frances, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Bekim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Deanna, Rushford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this resort my birthday was the day we checked in, and when we went to book for the restaurants, they noticed that it was my birthday the day before and told me that they would have something in our room the following evening and they did it was awesome
Stayed 7 nights in Feb 2025

10/10 Excellent

JAIME IGNACIO DE LOS HOYOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay a lot. The staff was very kind, the entertainment team was awesome, the food was good, and the facilities were nice. Had a great vacation!
Stayed 7 nights in Feb 2025

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was lovely! However the food was horrible. It’s pretty bad when the only edible thing at breakfast was jello. Everything was cold all the time. We had one great meal at the Italian restaurant on our last night. Apart from that I would describe the buffet as disgusting. That’s not how I normally describe food but this time that’s how I feel. We ate a number off meals off site just to escape the dreaded buffet.
Stayed 8 nights in Feb 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Halyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the resort and we enjoyed it again. Quick check in, we had a nice room close to the pool. The resort has a GREAT kids club with great programs including kids disco which kids enjoyed. Huge thanks to all the ladies working at the kids club. The trapeze was also great! There are many options for activities. The beach is clean and beautiful with warm water. The food can be better, but we always found something to eat. We’ll be back again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe resort. Friendly staff. A lot of activities for all ages. Beautiful beach.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2025

8/10 Good

Emilia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. The beach is big and has a lot of seating, we never had an issue getting chairs. The pools are well maintained and we enjoyed the adults only pool. Many activities for kids as well. And the a la carte restaurants had wonderful meals
Stayed 7 nights in Feb 2025

10/10 Excellent

SERGEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our second year in a row staying in this resort. The resort is small (relative to other resorts in this area) and cozy – and we like it. Everything is on a short walk. And even this short walk is shaded. Nice clean beach with palm trees for shade. The entertainment was excellent, we enjoyed every show. Lots of activities to keep everyone (kids and adults) having fun. The trapeze - this activity is unique, amazing and SAVE! Very friendly staff. Clean rooms. Food is good - many options for everyone. Cozy Coffee bar. We are planning to come back next year. We would highly recommend this resort to anyone.
Stayed 8 nights in Feb 2025

6/10 Okay

Zane Harrison Mitchell

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025