After getting to the hotel ,I was very tired from having a busy day at work. I went to bed. There was a family with children right next door, I was woken up a few times during the night because the noise from the kids was loud, not very good sound proofing between rooms. The next morning I noticed there were several burn holes in the comforter. When I went to work I stopped at the front desk to ask them to replace the comforter. I was told yes we will take care of it. When I got back from work the comforter was the same and my towels had not been exchanged as I had also requested. I called the front desk, asked again. They told me they would be right up. Then 45 minutes later I called again. Nothing happened, after another hour I went back to the front desk, there was another 45 minutes,finally someone came to change it out. It was very frustrating. I requested a partial refund, the hotel told me I have to request it from expedia. We will see what happens.