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Sheraton New York Times Square Hotel

4.0 star property
Hotel near Broadway in New York

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Bar (on property)
Meeting facility
55-inch flat-screen TV with cable channels, TV, pay movies
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪5 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

8.0 out of 10
Very good
(162 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

7.8 out of 10
Good
(97 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

7.6 out of 10
Good
(314 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

7.4 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

7.4 out of 10
Good
(135 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(32 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premier Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Non Smoking, City View

7.6 out of 10
Good
(23 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.2 out of 10
Good
(17 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New York

Manhattan stay.A stay at this Manhattan hotel places you steps from Broadway Theatre and a 5-minute walk from Broadway. Times Square and Radio City Music Hall are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.0 miles
  • Times Square - 5 min walk - 0.3 miles
  • Rockefeller Center - 8 min walk - 0.5 miles
  • 5th Avenue - 8 min walk - 0.5 miles
  • Grand Central Terminal - 17 min walk - 0.9 miles

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Beast & Butterflies - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel near Broadway in New York
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Aug 17 - Aug 18
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

How close is Sheraton New York Times Square Hotel to the airport?

Sheraton New York Times Square Hotel is 9.8 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on Aug 17, 2025 start from $167.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton New York Times Square Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton New York Times Square Hotel.

Does Sheraton New York Times Square Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton New York Times Square Hotel, but buffet breakfast is offered for a fee of between USD 35 and 40 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton New York Times Square Hotel?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Sheraton New York Times Square Hotel?

Free parking is not available at this hotel. Self parking is available for USD 75 per day.

Does Sheraton New York Times Square Hotel have a pool?

Sheraton New York Times Square Hotel does not have a pool.

Does Sheraton New York Times Square Hotel have a restaurant?

Sheraton New York Times Square Hotel is home to Hudson Market, which features American cuisine.

Does Sheraton New York Times Square Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton New York Times Square Hotel to downtown New York?

Sheraton New York Times Square Hotel is 3.7 mi away from New York.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1567 out of 4189 reviews
Rating 8 - Good. 1034 out of 4189 reviews
Rating 6 - Okay. 758 out of 4189 reviews
Rating 4 - Poor. 402 out of 4189 reviews
Rating 2 - Terrible. 428 out of 4189 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mariam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is undergoing a major renovation!!!
Stayed 4 nights in Aug 2025

2/10 Terrible

Joseph

Liked: Staff & service
The hotel is under construction nd remodel. So it was hard to navigate. Check in was 100 people deep
Stayed 2 nights in Aug 2025

2/10 Terrible

JEAN DAVID, PALM BEACH

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is a name brand (Sheraton) now owned and operated by another name brand (Mattiot) hotel in one of NYC Manhattan's prime location. It bears 4 stars. The experience is unbecoming of 4 stars. And while it may rightfully seem that the quality of the stay is negatively affected by some work being done on the hotel's genereal areas, the hotels suffers from what would seem many years of lack of up-keeping, bearing the look, feel and smell of a run down property. There is a total lack of service and service supervision. 2 out of 5 days, our rooms did not get any service until the afternoon. We had to call for it, another day, we found the room only half "done" (one bed done, the other left unattended). The bathroom has mold around the bath tub seal and most of the the faucets are loose or poorly "fixed up" with cheap part (white plastic shower hose like those used on trailer homes and cheap weekly rate efficiencies-motels, loose chrome parts, faucets installed the wrong way around. A toilet of the smallest version, wall paper coming off, the bath door bearing oxidation thru over-paint at it's bottom). I had to you-tube research how to reset the room safe, because upon calling in about the problem, I still did not have service within 30 min. So, I reset the safe myself. We have observed check-in lines going twice the width of the lobby... people waiting over 2 hours to check in, only 3 people attending to them. We got lucky arriving the day before. Internet (WiFi) did not wor
Stayed 5 nights in Jun 2025

2/10 Terrible

Greeshma

Disliked: Amenities, property conditions & facilities
Bad and rude staff . Screamed at me when I phoned .
Stayed 1 night in Jun 2025

10/10 Excellent

stella

Stayed 4 nights in Jun 2025

4/10 Poor

Tabitha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had issues with shower plumbing and AC. The staff was not helpful when first reporting the incident.
Stayed 3 nights in Apr 2025

2/10 Terrible

AALIYAH, ENGLEWOOD

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets, room elevator not working, place under construction
Stayed 2 nights in May 2025

8/10 Good

Jennifer, Decatur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great location easy walking distance to Central Park, Carnegie Hall, Times Square and theaters, MOMA etc. Bed very comfortable. Considering the area relatively quiet on 16 th floor.
Stayed 4 nights in May 2025

6/10 Okay

Lee Evan

Traveled with family
Disliked: Amenities
I had never encountered a “resort fee” before staying at this property. Expect to pay an additional $40/day +tax on top of what you already paying. They will find a way to nickel and dime you for any reason at all. Asked about having a package delivered from Amazon. Sure no problem. Go to check out to find an $18 charge to accept the package. $100 for a breakfast buffet that can only be described as average hotel fair. If you are looking for a hotel in Times Square don’t be fooled. You are 7 blocks away or more. But I suppose it is NYC I should have expected it all.
Stayed 5 nights in May 2025

6/10 Okay

Jo

Traveled with family
We were disappointed that there was no refrigerator or microwave in the room. The bed was too high.
Stayed 2 nights in May 2025

4/10 Poor

Germarie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is super outdated. Door was dirty with a stain that looked like vomit.
Stayed 2 nights in May 2025

8/10 Good

Nelson

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sabrina Louise

Stayed 4 nights in May 2025

6/10 Okay

JIEYING

Traveled with family
Good location. The room is small, the bed is not comfortable, bathroom needs to be updated.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Appreciated the per diem each day for water and other food.
Stayed 2 nights in May 2025

8/10 Good

Sébastien

Stayed 3 nights in May 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Yotam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Run down hotel

Run down hotel, under renovation. No lobby. Bar is also the part time Starbucks. Rooms are tiny and old. Mini refrigerator just stands in the middle of the room. But they have a nice gym, and it's great location of your after times Square
Stayed 4 nights in May 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Sherly

Liked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

Beatriz

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no es para nada barato, no tiene desayuno incluido y aparte de los taxs que toca pagar, hay un destination fee que te obliga a gastar 35 usd diarios en el hotel durante cada día de tu estancia.... ¿?Aparte son cero flexibles para cambiar o cancelar reservas y su staff te hace firmar el contrato antes de explicarte el destination fee.... el peor servicio
Stayed 5 nights in Apr 2025

6/10 Okay

Meghan

Stayed 1 night in May 2025

6/10 Okay

Karin

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Good location, average inside

Good location. The check in was incredibly busy every time we walked by. The beds were narrow and uncomfortable.
Stayed 1 night in May 2025

2/10 Terrible

Breanna

Traveled with group
Disliked: Amenities
Booked time square view. Didn’t get Smelly nasty room
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was insane, but once we finally got to our room the stay was lovely.
Stayed 1 night in May 2025