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Sheraton Universal Hotel

4.0 star property
4-star hotel near Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Premium bedding, down comforters, in-room safe, desk
Property amenity
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪7 min walk‬
  • Place, Universal CityWalk
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(370 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(227 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(228 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Lanai

Premium Room, 2 Queen Beds, Lanai | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Lanai

8.4 out of 10
Very good
(167 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Meeting facility

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(121 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • The Wizarding World of Harry Potter™ - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • iFLY Hollywood Indoor Skydiving - 12 min walk - 0.7 miles
  • Warner Brothers Studio - 5 min drive - 1.4 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Hollywood and Dine - ‬7 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Secured valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

How close is Sheraton Universal Hotel to the airport?

Sheraton Universal Hotel is 5.4 mi (24-min drive) away from the Hollywood Burbank Airport (BUR) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Universal Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Apr 12, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Universal Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Universal Hotel.

Does Sheraton Universal Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Universal Hotel, but full breakfast is offered for a fee of between USD 21 and 34 per person. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton Universal Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Universal Hotel?

Free parking is not available at this hotel. Self parking is available for USD 55 per day, and valet parking for USD 63 per day.

Does Sheraton Universal Hotel have a pool?

Sheraton Universal Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Sheraton Universal Hotel have a restaurant?

Sheraton Universal Hotel is home to The California's, which features American cuisine.

Does Sheraton Universal Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Universal Hotel to downtown Universal City?

Sheraton Universal Hotel is 0.5 mi away from Universal City.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2581 out of 4123 reviews
Rating 8 - Good. 761 out of 4123 reviews
Rating 6 - Okay. 397 out of 4123 reviews
Rating 4 - Poor. 203 out of 4123 reviews
Rating 2 - Terrible. 181 out of 4123 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Janine, CORONADO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms were very clean and the staff is especially courteous. The shuttle to Universal Studios was very convenient and saved us the parking fee.
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay! Thanks guys
Stayed 3 nights in Dec 2025

4/10 Poor

Kong

Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend hotel. Staff is friendly. If you are visiting Universal Studios Hollywood and want a hotel with easy access, this is your place. They offer a shuttle that runs every 15 minutes and takes you to the main entrance and back. No need to make reservations it runs all day. Sheraton offers a wide variety of food in their breakfast buffet. They are have a pool and jacuzzi.
Stayed 1 night in Dec 2025

2/10 Terrible

Jesus

Traveled with family
Liked: Cleanliness, amenities
This hotel is very close to Universal Studios and the shuttle was certainly nice, but that is where the positives end. I stayed for two nights and was charged the room+tax (~$600.00) to my debit card a day before arriving. This has not happened at other hotels, all is placed on hold the day of check-in. Odd as it was, I thought they would only then place a hold for the $200 incidentals. I checked my bank account the next day and there was a pending charge for ~$800, not $200. So they charged the room fee and deposit again. This was on top of the already charged $600. This left my account overdrawn as I was running on a super tight budget. I was therefore unable to purchase anything at Universal and had to rely on less than $50 spare cash to buy food. I did order food at the restaurant which put me $69 over the $200 deposit after parking etc. I had to rely on my wife's credit card to pay that (embarrassing). The extra room charge did fall off and the correct $200 was posted after two days. I also noticed that they charged $1 and $68 dollars to my wife's credit card; instead of simply $69. The $69 was posted/cleared on that card the next day, but they still left the charge for $68 pending. These were two different banks’. So regardless of payment method credit or debit, this hotel will place twice the amount of holds and dollar amounts on your account. Avoid this hotel altogether until they can get their accounting fixed. The staff was rude and downright confrontational.
Stayed 2 nights in Dec 2025

4/10 Poor

Crystal

We arrived at 5:30 and we were told the room with a balcony was not ready yet even though check in is at 4pm. We were simply offered another room with no apologies and the room had no balcony and overlooked cement. We called and they said the only other room available was a king with the a pullout for our family of four.
Stayed 1 night in Dec 2025

2/10 Terrible

Yuyang

Disliked: Cleanliness, amenities, property conditions & facilities
Service was very poor, there was discrimination against Asians, the room’s air conditioner was very noisy, and the carpet had an unpleasant odor.
Stayed 2 nights in Dec 2025

8/10 Good

yiting

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay when visiting Universal Studios
Stayed 1 night in Dec 2025

10/10 Excellent

Sichen

Liked: Cleanliness, property conditions & facilities
great place for family stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannen, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in heart of Universal City. Many dining options but no free breakfast. Superb holiday decor and very spirited, helpful and efficient staff. Free shuttle to Universal for hotel guests running every 15 minutes. Large pool and hot tub outdoors but both warm. Great time
Stayed 3 nights in Dec 2025

2/10 Terrible

Jimmy

Disliked: Amenities
No hot water and AC was too loud we couldn’t sleep !!
Stayed 1 night in Dec 2025

10/10 Excellent

Bill

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2025

10/10 Excellent

Carissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The A/C didn't work that well but all in a all the hotel was pleasant. Loved the jacuzzi and heated pool!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

6/10 Okay

Fabian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Barry

Stayed 2 nights in Nov 2025

6/10 Okay

Ying

Stayed 2 nights in Dec 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very informative. I appreciate their hospitality and the convenience of the location is excellent!!! Would highly recommend!!! And would definitely stay again!!
Stayed 1 night in Dec 2025