The communication was Terrible with a capital T! Had to call 3x just to get code to enter the house, after travelling a long day! In the corner of Living Room, we were greeted with cobwebs and no kidding, a swarm of "love bugs" gathered in the corner of the ceiling. We called the local rep of the property who did come with a vacuum to get rid of them. They should not have been there in the first place. The problem is there are no screens in the windows, so when folks open the window, apparently these bugs come in out of the cold. There is a keurig coffee machine, but no pods were left. There was decaffeinated coffee left, but no regular machine to brew it. Heat had to be turned on at a breaker. No one told us this. The temperature control does not work. We booked this listing for the area, which is highly recommended, but the property is not. The management and maintenance leave loads to be desired. Book elsewhere.