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Family Selection At Grand Palladium Kantenah Resort & Spa

4.5 star property
4.5-star beachfront property near Half Moon Bay

Choose dates to view prices

Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa

6 outdoor pools, pool umbrellas
15 restaurants, breakfast, lunch, dinner served; Italian cuisine
Free minibar, in-room safe, individually decorated, desk
Reception
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach9 min drive
  • Popular LocationYal-ku Lagoon13 min drive
  • Popular LocationHalf Moon Bay18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive

Room options

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

  • 1109 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • 554 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Kantenah

On the beach.Within 6 miles (10 km) of this property, you'll find Xpu-ha Beach and Tajma Ha Cenote. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

What's nearby

  • Xpu-ha Beach - 7 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Yal-ku Lagoon - 13 min drive
  • Half Moon Bay - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • Sports Bar Sirenis - 7 min drive
  • Xtra Time Sports Bar - 1 min walk
  • Bar Balam - 10 min walk
  • La Dalia - 1 min walk
  • El Rancho Steak House Restaurant - 7 min drive

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa

4.5-star beachfront property near Half Moon Bay
Family Selection At Grand Palladium Kantenah Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Family Selection At Grand Palladium Kantenah Resort & Spa you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 15 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 18 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a garden. You'll have access to the outdoor pool at a partner property. Valet parking is free. A complete renovation of Family Selection At Grand Palladium Kantenah Resort & Spa was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Kantenah property.

  • 170 guestrooms or units
  • 2 levels
  • 4 buildings
  • 15 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 18 bars or lounges
  • Built in 2002
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Family Selection At Grand Palladium Kantenah Resort & Spa offers 170 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool (guest access)
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: MXN 35 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

How close is Family Selection At Grand Palladium Kantenah Resort & Spa to the airport?

Family Selection At Grand Palladium Kantenah Resort & Spa is 29.7 mi (263-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa on Jun 19, 2024 start from $474.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Family Selection At Grand Palladium Kantenah Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Family Selection At Grand Palladium Kantenah Resort & Spa.

How close is Family Selection At Grand Palladium Kantenah Resort & Spa to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Family Selection At Grand Palladium Kantenah Resort & Spa offer free breakfast?

Family Selection At Grand Palladium Kantenah Resort & Spa offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Family Selection At Grand Palladium Kantenah Resort & Spa?

No, there is no casino at this property.

What time is check-in at Family Selection At Grand Palladium Kantenah Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Family Selection At Grand Palladium Kantenah Resort & Spa?

This property offers free valet parking.

Does Family Selection At Grand Palladium Kantenah Resort & Spa have a pool?

Family Selection At Grand Palladium Kantenah Resort & Spa features 6 outdoor pools and a children's pool.

Does Family Selection At Grand Palladium Kantenah Resort & Spa have a restaurant?

There are 15 onsite restaurants, offering options like Italian cuisine and light fare.

Does Family Selection At Grand Palladium Kantenah Resort & Spa have a spa?

This property has a spa, which features beach massages.

How close is Family Selection At Grand Palladium Kantenah Resort & Spa to downtown Kantenah?

Family Selection At Grand Palladium Kantenah Resort & Spa is 6.2 mi away from Kantenah.

Family Selection At Grand Palladium Kantenah Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 34 reviews" "
Rating 8 - Good. 6 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

KRISTIN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family selection of this resort is great. They have some very nice upgrades and the staff is wonderful. We had a swim up room which was great - the butler was a plus as well. Once you go outside the family selection things deteriorate: it’s very crowded and not as clean. The bathrooms smelled horrible and we could not use the main pool (over crowded and dirty with no services). The family selection has two restaurants as of now: this is not enough. We need a buffet option frequently as our children are very particular. There’s not buffet for lunch or dinner at this time so we had to use the resorts other options. They were not good; long wait times for tables and the food was average at best. The reservation dining was a little better. If you’re looking for a beach to swim this is it (at least during the time we went mid February). The water was very rough. The beach is relatively small too. Overall the family selection was nice but they need more beach space and more restaurants.
Stayed 7 nights in Feb 2024

8/10 Good

David Leroux

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room, and nice to have a pool just for family selection /vip. Kids club was awfulllll but family selection pool had activities my kids loved to do. Shows weren’t good. Buffets generally weren’t great but not terrible. The food was disappointing - really not great. Worst restaurant was surprisingly adelita, the Mexican one. We didn’t like the Brasilian one either. Best ones were portofino, paisana and the one by the beach, Poseidon I think.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What could ask no more of any facility or hotel. This was the perfect stay and service that leaves no wishes open. Thank you!
Stayed 7 nights in Jan 2024

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Family selection is nice hotel. The territory is huge and green, we always walked in the shadow. Rooms are nice, cleaning was twice a day with small gifts. When we arrived our kids got some presents like caps, water battles, beach UV clothes, backpacks. Our battler helped us with everything we need( some stuff, reservations). The food is pretty good. During the day it was an option for a-la cart restaurants. Every breakfast they have musician in Nest restaurant and also there is a kids area which is very convenient for people with small kids. Beach . I didn’t like it at all, rocky(( We were surprised to see kids sand toys and balles, kids surfboards and sunscreen creams and spray.
Stayed 8 nights in Jan 2024

10/10 Excellent

Keelan

Stayed 3 nights in Jan 2024

10/10 Excellent

Bryce Rendy

Stayed 9 nights in Jan 2024

4/10 Poor

ASSIL

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at family selection. The property is brand new and has everything you need for a family getaway. The new family selection area is very much worth it; you have your own pool area and beach area. If you are looking for the typical caribbean beach this is the place we have 3 excellent beach days. The food was good, and the service was excellent. In particular, we want to appreciate the service from Lupita, our server at the beach at the family selection, and Rosalia and Lizbeth at the pool. We will definitely come again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Geoffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is very good. Not perfect but in pretty good condition lots of available beach chairs. Convenient also at the beach for food, snacks bars, and restrooms. The food is slightly above average.. The staff works very hard is very polite and overall does a good job. The common areas and walk paths to our accommodations were always clean and the landscaping impeccable.. we were there from Christmas until January 2 and we have already booked a return visit next year at the same time. Overall, we were very pleased. Our room was very clean, modern..
Stayed 8 nights in Dec 2023

10/10 Excellent

PRISCILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023