Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
4.5-star beachfront resort near Waikiki Beach

Choose dates to view prices

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
1 bedroom, premium bedding, pillowtop beds, in-room safe
On the beach, snorkeling, beach bar
On the beach, snorkeling, beach bar
Outdoor pool, cabanas (surcharge), pool umbrellas

Popular amenities

  • Spa
  • Parking available
  • Pool

Explore the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • International Market Place
    ‪2 min walk‬
  • Waikiki Beach Walk
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

Room, Ocean View (No Balcony, Historic Banyan)

9.2 out of 10
Wonderful
(38 reviews)
  • 210 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Oceanfront (No Balcony, Diamond Wing)

8.0 out of 10
Very good
(26 reviews)
  • 270 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Balcony, Diamond Wing Ocean Front)

8.4 out of 10
Very good
(16 reviews)
  • 270 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Tower (Balcony, Newly Renovated)

7.0 out of 10
Good
(10 reviews)
  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View, Tower (Balcony, Newly Renovated)

7.8 out of 10
Good
(12 reviews)
  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower (Balcony, Newly Renovated)

8.8 out of 10
Excellent
(23 reviews)
  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Tower (Balcony, DiamondHead Ocean, Renovated)

8.4 out of 10
Very good
(11 reviews)
  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, City View (No Balcony, Diamond Wing)

8.2 out of 10
Very good
(32 reviews)
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View (No Balcony, Diamond Wing)

8.6 out of 10
Excellent
(27 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, 2 Double Beds, City View (Historic Banyan)

8.6 out of 10
Excellent
(20 reviews)
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Historic Banyan)

8.4 out of 10
Very good
(5 reviews)
  • 275 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View, Tower (Balcony, Newly Renovated)

8.6 out of 10
Excellent
(61 reviews)
  • 348 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Tower (Balcony, Newly Renovated)

8.8 out of 10
Excellent
(23 reviews)
  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View, Tower (Balcony, Newly Renovated)

7.8 out of 10
Good
(18 reviews)
  • 348 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View, Tower (Balcony, Newly Renovated)

8.6 out of 10
Excellent
(14 reviews)
  • 348 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, City View (Mobility/Hearing Access, Historic Ban)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility/Hearing Access)

  • 269 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (No Balcony, Historic Banyan)

  • 450 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room

10.0 out of 10
Exceptional
(4 reviews)
  • 786 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Balcony, Tower (DiamondHead Oceanfront, Renovated)

8.6 out of 10
Excellent
(4 reviews)
  • 788 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Tower (Oceanfront, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View (Mobility/Hearing Access)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, City View (Historic Banyan)

8.4 out of 10
Very good
(52 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

You may also like

About the neighborhood

Honolulu

On the beach.A stay at this Waikiki resort places you steps from International Market Place and a 5-minute walk from Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

What's nearby

  • Waikiki Beach - 2 min walk - 0.1 miles
  • International Market Place - 2 min walk - 0.1 miles
  • Royal Hawaiian Center - 7 min walk - 0.4 miles
  • Waikiki Beach Walk - 8 min walk - 0.5 miles
  • Ala Moana Center - 4 min drive - 1.9 miles

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5-star beachfront resort near Waikiki Beach
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business center and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

This Victorian Honolulu resort is smoke free.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 5 dining venues
  • Built in 1901
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to the airport?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is 10.9 mi (29-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on Aug 21, 2025 start from $349.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have an airport shuttle?

Airport shuttle services are not available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach.

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer free breakfast?

Free breakfast isn’t provided at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, but full breakfast is offered for a fee of between USD 10 and 40 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, there is no casino at this resort.

What time is check-in at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Free parking is not available at this resort. Valet parking is available for USD 65 per day.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features an outdoor pool.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a restaurant?

There are 5 onsite restaurants, offering options like a beachfront location, ocean views, and al fresco dining.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a spa?

Pamper yourself with a day at Moana Lani Spa, where you can enjoy body treatments, prenatal massages, and hydrotherapy.

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to downtown Honolulu?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is 2.9 mi away from Honolulu.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1020 out of 1537 reviews
Rating 8 - Good. 269 out of 1537 reviews
Rating 6 - Okay. 142 out of 1537 reviews
Rating 4 - Poor. 59 out of 1537 reviews
Rating 2 - Terrible. 47 out of 1537 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Moe, COCKEYSVILLE

Liked: Cleanliness, staff & service
Beautiful location
Stayed 6 nights in Jun 2025

10/10 Excellent

Moe, COCKEYSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, on the beach, excellent staff and beautiful hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily one of the best hotels in the world, for the beautiful and tranquil setting, and overall positive vibe. A must-stay for anyone and everyone.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ernesto, Merced

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Some staff need a little more training
Stayed 5 nights in Apr 2025

10/10 Excellent

Baljot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, Amazing atmosphere
Stayed 5 nights in Apr 2025

10/10 Excellent

Rocky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening was great! Although they need to work on they're Mai Tai's.
Stayed 4 nights in Apr 2025

10/10 Excellent

Roman

Liked: Staff & service, property conditions & facilities
Very good place to stay
Stayed 11 nights in Apr 2025

10/10 Excellent

Chuong K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 4 nights in Apr 2025

4/10 Poor

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Robert Glen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property under renovation, small rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vintage vibe of this hotel. Wonderful Location.
Stayed 9 nights in Mar 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I did not like walking out in the street to get back in hotel I am 72 and did not like havng to weat my bathing suit out on the strert. Felt like a second hand unwantrd guest No one told us anything about the amenities available . Sad experience
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 8 nights in Apr 2025

10/10 Excellent

Eugene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the moana surfrider - the tower wing is my favoriote
Stayed 5 nights in Mar 2025

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
Was thrilled to be there with the exception that carpets stained white socks in our room within 1 hour - gross. TV didn’t work at end on 10 day stay, shower door and patio door kept sliding off the tracks, we could hear electrical buzzing as if something is shorting out, desk light started buzzing and flickering, closet doors appear to have water damage from a flood? On third floor, bathroom shower temperamental, diamond wing appears as if it’s out of the 80’s The whole diamond wing is in desperate need of renovation - I’ve seen motel 5’s in better condition Staff were excellent, scenery amazing, shopping steps away but the number of homeless surrounding the hotel and beach let us concerned with our families safety
Stayed 10 nights in Mar 2025

10/10 Excellent

Robert John, Oro Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We will be returning.
Stayed 12 nights in Mar 2025

10/10 Excellent

Jennifer, Pleasant Hill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the beauty, the banyan tree, the rocking chairs, the lanai, the sunrise yoga, and the way that I feel at home the minute I walk in the doors.
Stayed 4 nights in Mar 2025

10/10 Excellent

kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we've stayed at the Moana surfrider. The thing
Stayed 10 nights in Dec 2024

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Mar 2025

10/10 Excellent

Charon

Stayed 7 nights in Mar 2025

10/10 Excellent

Henson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moana is a wonderful resort that caters to families, couples, and anyone wanting a welcoming stay. There were some hiccups, however the staff was quick to fix. We arrived late so we were not certain about logistics as they are remodeling parts of the hotels. The next day we realized that we had the wrong room as we asked for a king and were given a queen/full. We spoke with Chad the room services manager who listened and thanked us for all our feedback. He was quick to find a room- which was significantly nicer! I DEFINITELY recommend you stay in the main tower and spend a little extra on a balconied ocean view! . I felt bad because I felt we were “complaining”, but Chad was genuinely interested in our stay - you rarely get service like this anymore, trust me, we travel at least three-four months all around Europe and Asia for business, and this was EXCEPTIONAL service! The pool staff was ALWAYS kind and helpful; the lady at the snack stand by the pool was SO SWEET!! The restaurant staff AND FOOD was really good! Will you pay a little extra, sure, HOWEVER you will be paying a little extra, or more, all over the island- btw- did I mention the food was plentiful and very tasty! Be careful though, the order of edamame could easily feed five!! The “bell hops” helped us get a cab, which was $20 less than uber and our driver was very kind. So, all in all, we had a wonderfully relaxing week and we are looking forward to bringing our sons and their wives next time.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel on Waikiki. We stay here twice a year
Stayed 3 nights in Mar 2025